This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
For a quicker response please call us! - 423.870.0075** With an award-winning service department, we offer same-day service (in most cases). Our technicians are experienced, uniformed, courteous and knowledgeable. It is our mission to exceed your expectations with the quality care your home or business deserves.
Business highlights
37 years of trusted experience
Services we offer
Gas, Electric, & Tankless Water Heaters, Sewer Camera Services, Whole House Re-Plumbing, Replacement Water Service Lines, New Sewer Line Replacement & City Connection, Backflow Testing & Repairs – Toilets & Fixtures.
They were very punctual and professional they did a FANTASTIC job and put a tag on the pipe with their name and number on it. And they stand by their work! We will call them again for future plumbing jobs!!
Description of Work: Pressure valve, fixed plumbing to hot water heater, responded to burst valve (emergency).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Beth L.
01/2014
5.0
plumbing, water heater repair
+ 0 more
When they come out, they know what the problem is and they have the parts to fix it. I’ve never had to call them to come back out on any problems I’ve hired them for. They are very knowledgeable and they also don’t mind explaining things.
Description of Work: We had an outside faucet that was leaking. They replaced the faucet outside and they fixed a pressure problem in the house. Several months before that, they installed a water heater and re-did the plumbing in our kitchen and bathroom after a remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katlee S.
12/2013
5.0
plumbing
+ -1 more
Greg was exactly on time and very polite. He was friendly with our dogs (who were very excited and a little jumpy, they always love 'company', and they are big dogs) and two of our cats that were interested in what he was doing. He was able to completely clear 3 of our drains which were VERY bad, and he did them quickly. The last drain which was for our washer was more difficult and he did everything he could for it, but had to recommend a little more work than I was willing to do right then (running a new pipe, or at the very least getting into the wall to see what is going on there. We're on a concrete slab so there was no getting to the pipe). What he did for the washer drain, though, has made a MASSIVE improvement to it and we can at least use it now a lot easier than we were able to before then. Greg was a joy to have in the house, cleaned up after himself and was very courteous. We have definitely found the plumbing company we will use for everything in the future, and will go to them when we're ready to permanently fix our washer drain issue.
Description of Work: Unstopped 4 drains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Susan H.
11/2013
5.0
plumbing
+ -1 more
showed up on time, worked quickly, everything was great. Greg was professional.
Description of Work: unclog a toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Barry G.
11/2013
5.0
plumbing, water heater repair
+ 0 more
Excellent job. The crew showed up on time, actually slightly ahead of time and were very professional. I was kept informed of the progress at every step of the work. The job was done neatly and they cleaned up and hauled away the old heater and scrap materials.
Description of Work: Installed a new high efficiency gas water heater in crawl space running new gas and water lines, vented the gas exhaust through a brick wall and installed a new hot water recirculating pump on the heater. They then removed the old gas water heater, removed and capped off gas and water pipes and gas vent in the wash room. We were only out of water for a short period of time while they did the switchover.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,745
Diana M.
11/2013
5.0
plumbing
+ -1 more
Bo arrived on time. Measured the floor for the ruff opening for the new toilet. Removed the old toilet, wheeled it to the garage going out the back door around the house and into the garage. Placed the new toilet. Then check the new shower head and temperature control (not put in by Scenic City Plumbing). Found that the contractor had placed the valve in up side down and now the cold water mark is hot and the hot water mark is cold. It would have required removal of the new ceramic tile on the shower side or cutting a hold in the dry wall on the outside of the shower. We opted to just get use to the temperature control. Bo was efficient and courteous. Would use them again if needed (maybe someday to remove the drywall).
Description of Work: Installed toilet, took old toilet to garage, and adjusted the hot and cold in my shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123.74
Wendes J.
10/2013
3.0
plumbing
+ -1 more
I was told they probably need to update their site...
Description of Work: I called to request an estimate for installation of an electric tankless water heater (listed as a service on their promo) and was told they do not install these.
Rating Category
Rating out of 5
Response from Scenic City Plumbing
We strive to provide a wide variety of services designed to fit most needs. With regard to water heaters, we do service and install standard gas and electric. We also install gas tankless systems. We regret that our website infomation was not specific enough and we have taken the necessary steps to correct this.
Mark G.
10/2013
5.0
plumbing
+ -1 more
Little late on arrival. However, I called at noon and they got hear by 4:00. Not bad for last minute decision to call. Very neat and clean. In and out very fast. Cleaned up after himself.
Description of Work: repaired one faucet and replaced one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brian S.
10/2013
5.0
water heater repair
+ -1 more
they were on-time, polite, knowledgable and quick. Quickly found that our heater was leaking due to bad pressure value instead of backflow installation from city. overall top notch service, would call again in a second.
Description of Work: replaced pressure reducer under house and add pressure relief tank to hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Sandra R.
10/2013
5.0
plumbing
+ -1 more
He couldn't find anything and said it was most likely potato peels (I didn't know those were h****** disposals!) Their work is guaranteed so if we do have problems again, they will come out and fix it for free.
Description of Work: Our garbage disposal had backed up. He removed the disposal to see if there was a blockage or if it was jammed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Susan C.
09/2013
5.0
plumbing
+ -1 more
He was careful and thorough. It was good.
Description of Work: Scenic City Plumbing fixed a leak on the shower for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
chika N.
09/2013
5.0
plumbing
+ -1 more
Mr Kerby who came was very helpful and professional. Only issue was "punctuality", Scenic City, does not give set time nor window of time when their specialist may come. I understand their reasons somewhat, but very inconvenient when you are a busy person... I watched almost 3 movies when I was waiting for Technician on that day.
Description of Work: Replacement of a toilet unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$105
Pat D.
09/2013
5.0
plumbing
+ -1 more
We paid $2500 to have it all done. It seemed high to me in that we used our vacation money to have the work done, but I'm glad that it is behind us as we have had problems with the plumbing ever since we had an addition to the house two years ago.
Description of Work: Replaced all the cast iron pipes from underneath the house. Hauled old cast iron pipes away. Major job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
William S.
09/2013
5.0
plumbing
+ -1 more
Everything is flowing as it should.
Description of Work: Plunge a couple drains and snake a couple drains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Cindy L.
08/2013
5.0
plumbing
+ -1 more
The men who came provided excellent service. They were very friendly and explained the problem in detail as well as the solution. I called and they came out the same day within hours. My plumbing was no longing backing up when they left an I haven't had any problems since.
Description of Work: Cleared blocked drainage pipe which required some hand digging that located a crushed pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
Henry C.
08/2013
5.0
plumbing
+ -1 more
The work turned out fine. They were prompt. I had purchased the disposal myself and he installed it rather quickly. It was not made for a switch environment, but he switched it over and made it work.
Description of Work: They installed a garbage disposal.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane L.
08/2013
5.0
plumbing
+ -1 more
They did a great job! He came and completed the repair. He was very professional. I am very satisfied with them and it was a good experience.
Description of Work: We hired them for a toilet repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Roger H.
08/2013
5.0
plumbing, drain cleaning
+ 0 more
It worked out great. There were two men who showed up for work and they arrived exactly on time. They were efficient and clean. They completed the work in a matter of a few minutes, cleaned up after themselves, and then they were gone.
Description of Work: They repaired our stopped up toilet.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul M.
08/2013
5.0
plumbing
+ -1 more
The job only took them about five minutes. They showed up when they were supposed to. He was polite and professional. He even explained to me what to do if the same problem occurred in the future.
Description of Work: I hired them for a plumbing repair.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Rebecca L.
08/2013
5.0
water heater repair
+ -1 more
They did a good job. I found them on Angie’s List. They showed up on time and did the work that they said they were going to do
Description of Work: They replaced our water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Linda C.
07/2013
5.0
plumbing, water heater repair
+ 0 more
I had another plumbing company assigned to me by a warranty company. After giving me an estimate 2 weeks later he had not started the job. I found Scenic City Plumbing on Angies List and the reviews were great and I agree. I will use this company again. Hopefully not soon.
Description of Work: Replaced direct vent water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
R B.
06/2013
5.0
plumbing
+ -1 more
It was a Saturday. They came within two hours. Very professional, he wore shoe covers in the house. Very personable and he knew his plumbing.
Description of Work: Came and fixed a loose pipe under the sink. Then he inspected all the plumbing under the house. This is new construction and the builder's plumber had not fitted the garbage disposal drain right. This plumber found two other things done wrong and fixed them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Ralph D.
06/2013
5.0
plumbing
+ -1 more
Their pricing is competitive. And, their service is exemplary. In every way they are top shelf. I have been using them for over 15 years.
Description of Work: I had them out to fix a main water line leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
06/2013
5.0
home inspection, plumbing
+ 0 more
Everything went very well. Mr. Bo appeared on time and inspected the entire water system, making repairs as I approved. I also received a thank you card from the company, which is unusual, isn't it?
Description of Work: Mr. Bo repaired the bathroom sink which was leaking from the faucet. I also asked for whole-house inspection of the plumbing. He replaced some parts in the toilets and the hoses to the washing machine. I understanding that washing machine hoses should be replaced every five years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jack D.
06/2013
5.0
plumbing
+ -1 more
Shannon and David came and assessed the situation. It seemed like they had to dig to China. But they preserved our grass and, at the end, put it back in place. They took out the part of the pipe that leaked and replaced it with stronger PVC and an expandable coupling. Shannon and David were congenial, courteous, and professional.
Description of Work: Repaired a leak where the PVC joins the meter pigtail on our domestic water line.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Heating and Air Conditioning,
Sewer Cleaning,
Appliance Repair - Small,
Lawn Irrigation,
Home inspection,
Wells and Pumps,
Water Filtration and Softening
FAQ
Scenic City Plumbing is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Scenic City Plumbing accepts the following forms of payment: Check,CreditCard
Yes, Scenic City Plumbing offers free project estimates.
No, Scenic City Plumbing does not offer eco-friendly accreditations.
No, Scenic City Plumbing does not offer a senior discount.
No, Scenic City Plumbing does not offer emergency services.
Yes, Scenic City Plumbing offers warranties.
Scenic City Plumbing offers the following services: Gas, Electric, & Tankless Water Heaters, Sewer Camera Services, Whole House Re-Plumbing, Replacement Water Service Lines, New Sewer Line Replacement & City Connection, Backflow Testing & Repairs – Toilets & Fixtures.