Scenic City Plumbing

Techs were very professional, continued searching until problem was located. They were very courteous. Will be the only plumbers I will use again, if necessary. The pricing was very fair for all the work that was completed.,

Long story but we had to turn our water main off on Friday & my husband couldnt fix our old pipes. I called Scenic City on Saturday morning & we had water back on and all issues resolved by afternoon. They were awesome and we now feel like we have someone we can depend on to finish out the bad plumbing we found after initial leak any other questionable things we find. They honored the Angie's List coupon without batting an eye & were all around just a huge help especially on such short notice & on a Saturday no less. Do not hesitate to call them!!!!

The serviceman could not have been nicer. He had come to the house before when we had a kitchen faucet that leaked at one of the neck joints. Because Scenic City Plumbing employs caring people, we will continue to use their company. Angie's List had them listed with an A rating so that is why we picked them in the first place. They do not waste time, they charge honest prices, and they are trustworthy with your home and property. We will use them again.

I contacted his office by phone and the lady I spoke with was real nice. She said she would refer this to Jeff. He called me back. Said he would come by and look at the project (wanted a Grunfos unit installed). He said he would call in a couple days. Called in a few days. Said he couldn't come that day and would call me on Monday or Tuesday. I said, if you can't do it, let me know and I will find someone else. He said he would call and did not. He gets an F for his rudeness and disregard for my valuable time. It is unprofessional. I continue to be amazed by these blue collar workers in Chattanooga and their rudeness. They don't follow through, keep appointments, lie, are deceptive, and do s***** work and want full pay. I'm getting real smart to the jerks that provide home repairs and services and the rip off tactics!

Excellently. Very efficient. Explained everything thoroughly. Called in morning and they arrived that afternoon. Replaced parts but also showed me how to use the coupon on Angie's List. Saved me the cost of the parts!

Great experience. They answered the phone when I called. They came when they promised they would They did the work promised On top of that Shannon was very professional. For sure use them

They showed up within 90 minutes after I phoned the company. Worked steadily until job was done. Cleaned up after they finished. Friendly.

Greg and Travis were excellent. They were on time and got straight to work. They replaced a washer and fixed a leak in the hose spigot that I thought was going to have to be replaced. Greg gave an accurate estimate and they were finished in record time. I called Mason plumbing before I called Scenic City. Mason hasn't even called back yet and Scenic has finished the job.

I can't see enough good things about this company. I called them on the Saturday before Memorial Day, absolutely frantic because we had had to turn our main water line off, since the cutoff valve wouldn't turn off. We were having a family reunion that weekend, and I had no water! They assured me that they would send someone right away, and David showed up shortly afterward. He had everything done in a short period of time and was very professional and courteous. I know nothing about plumbing and have had bad experiences in the past with just calling out of the yellow pages. That was certainly not the case with Scenic City Plumbing. David explained everything he had done and why, and answered any questions I had. He worked the whole time he was here and didn't take a break at all. I'm telling you, this company is fair and doesn't charge and arm and leg to get repairs done. My total bill was around $400, but almost half of that was for the faucet I bought from them which was a higher grade faucet. David worked over 2 hours and also provided all parts. They are fair and professional, and you can't ask for anything more. I will definitely use them for all my plumbing needs in the future. Thank you so much Scenic City Plumbing.

They were on time,fast and knowledgable.

I have used Scenic City several times and they are my "go to" folks for plumbing needs/issues. They are always so prompt and are generally out the same day we call. Very professional, extremely clean and cleaned up the bath before they left. Randy H. ( who has been out twice now) is courteous, neat, clean, prompt, and professional. I would not only recommend them to my friends and family, I wouldn't use anyone else! Grace

I've been using them for years. They always do good work and I've been very pleased with them. Every time I've used them they've been friendly, on time, and always solve the issue.

They were on time, informative, and very professional

They were great, I had multiple estimates from other companies and they had the best price. They were clean and very nice to work with and did a great job. I enjoyed working with them and would call on them again if I need assistance in the future.

I researched the ratings of this company and decided to call. I made an appointment and they were able come earlier than the appointment time and even called to make sure that an earlier time would be acceptable. The service technician was courteous and knew the exact replacement faucet needed and had one available. The cost was reasonable at $132.00 (after the $20 coupon was applied). It was a very positive experience and I would highly recommend this plumbing company. I will definitely use them again in the future.

They did a great job. They were efficient and quick to get the job done.

Plumber did a good job identifying and fixing the issues that we were having. He worked quickly and didn't waste any time doing a good job. Definitely will use them again for my plumbing needs.

Imagine my dilemma... I'm from out of state, visiting my sister, who just happens to mention that there are some 'plumbing problems' at her house. After packing the car with every imaginable tool that I could possibly think I might use for repairs we arrive at her house and I crawl up under the house to see for myself the issue. What a nightmare! The end result of 80+ years of cast iron piping and some attempted partial repairs 20 years ago. There was no way I was going to be able to even attempt to repair this mess. With not knowing the area, or any reputable companies and no where else to turn, I began to search on Angie's List for plumbing companies. Luckily, I quickly found Scenic City Plumbing who had rave reviews on Angie's List. Rolling the dice, I gave them a call, and boy, am I glad we did! In my experience, you have to search long and hard to find a company with such nice, experienced personnel. From our first contact, until the job was completed everyone we dealt with knew and performed their job perfectly. Jeff Logan went out of his way to make sure the job was quoted properly and that there would be no 'surprises'. Recommended some small additional work (which I approved) that would ensure that there would be no further possible issues in the future. And then, had his crew complete the job before the end of the week - something he originally thought he would be unable to do because of previously scheduled jobs. All in all, it was a great experience with a wonderful company. I would not hesitate to use them again and highly recommend them to anyone needing plumbing repairs. I cannot say enough good things about them, their work, their work ethic. Thanks again guys!

Great service. Price included parts and labor. Had the job done quickly.

Noticed a water spot on the ceiling in the room below the upstairs bathroom. Checked what I could see of the plumbing under the shower from the adjacent cabinetry for the tub and noticed water coming from either the pipes or the drain for the shower (difficult to see due to location). I researched several companies and decided to call Scenic City Plumbing first thing in the morning. I called and spoke with Judy. I described the water on the ceiling. I also mentioned that the drain valve on the hot water heater was leaking, and that the garbage disposal was also leaking and stated that I would like to have those taken care of as well while they were fixing the leak in the shower. She asked if someone could come by that day to which I agreed. She said she would call back once she knew what time they would be coming by. A couple of hours later she called back, confirmed that I was still available and said they were on their way. About fifteen minutes later two gentleman arrived. It appeared the younger of the two was in training. Both men were very professional and courteous. I showed them the water stain on the ceiling and how to access the plumbing. The potential was for this to be a fairly involved repair if they had to go in through the wall to access the plumbing. Long story short is they were able to get everything fixed. The shower repair turned out to be the easiest possible. Testing indicated the pressure reducer valve was not properly keeping the pressure at the right level, possibly the cause of the several minor leaks. They replaced that and in doing so the leak at the drain value on the hot water heater stopped, so that seems to have been a symptom of the faulty pressure reducer. Inspection of the leak at the garbage disposal showed that the housing on that was cracked so that was replaced. All in all they were able to get all repairs done quickly and at what seems to be a reasonable price.

The staff member that came out was excellent. He was very friendly and informative. He didn't mind us asking questions. They came out the same day we call them because it was emergent.They were one of the only places that were open.

I was awakened by a very loud sound coming from my bathroom at 4:45am. I went in to discover that my bathtub faucet was running full blast even though the handles were in the OFF position. YIKES!!! The tub was not draining at all, and the water was coming up fast. I was able to get outside to the street and turn off the water to my house before it overflowed. It was 15 degrees outside.I called Scenic City Plumbing at 5:45am and left a message requesting urgent help. My call was returned at 7:45am, and the service provider was at my house at 9:00am to do the repairs. I was very grateful that they responded so quickly. It was my only off day of the week, and I had so much to accomplish. It was truly a relief to have that repair done so promptly and courteously. I would highly recommend Scenic City Plumbing to anyone who requires plumbing services. :)

Judy, who works in the office, called Monday to remind us of the work scheduled to be done the following morning and then she called again Tuesday morning to let us know the time the workers would be arriving. Very thoughtful thing to do. David and Pete did an excellent job. They were working hard each day, not wasting time standing around talking as many employees are prone to do and they cleaned up things when they departed. The plan was to replace the pipes in the part of the house that had the two baths since the kitchen water had enough pressure. After the guys did this and installed the faucets and garbage disposal there was no hot water any where in the house and no water at all in the kitchen. So, after talking with Jeff Logan, it was decided to the rest of the pipes needed to be replaced. Jeff would come out early today to give us an estimate for the cost. Pete and David arrived about 15 minutes early and Jeff followed shortly thereafter. Jeff gave us the quote of $1,200 and the guys began the work. By 3:00 the work was completed. We had more water pressure than we had ever had. The guys were very careful and checked and rechecked all the connections. We could not be more pleased with the work that was done. I think Scenic City Plumbing does a good job in hiring good employees and is, hopefully, a good employer. Each time we've used them we have been very satisfied with the work done by the employees. After the guys left this evening, Jeff called to be sure we were happy with the work. Not many company owners would make that extra step. He said if there was any problem to be sure to let them know.We greatly appreciated it.

Water heater failed during Thursday night///left message on company mail at approximately 6:00 A.M. Friday morning and I received return call at approx. 8:00 A.M.///scheduled service with arrival time between 10-11 this same day//requested approx. 30 lead before arrival and I was called at 9:30 and told plumber in route and they arrived at approx. 10. Very courteous and professional personal. The new unit installed w/out any difficulties w/old unit removed and area cleaned up. Essentially called at 6:00 A.M. and new unit installed and hot water in system by 12:30 same day. Doesn't get much better. Also Don & Pete were super courteous and helpful..

The installation of the water heart went well, the technicians were very nice. I had to run an errand and asked if they would need anything while I was gone, they did not. When I returned they had just finished up the service. I had to wait sometime for the hot water to start working, which was fine. I left the house to run another errand, when came back I inspected the water heater. I notice the smell of natural gas coming from the location of the water heater. I knelt down and determinate the smell was coming from a valve on the water heater. I called the service provider back to info them of the issue. I spoke with a female; she was same person I scheduled the service with. When I expressed my concern she didn't offer assistance. She asked if I was an electrician, which mention when I scheduled the appointment, I of course answered that I was. She asked if it were me in this passion ?would I drop everything if someone who had a problem.? I was offended by the remarked but answered, I would if it was a health hazard. She informed me that she didn't think I had a gas leak. She said she couldn't get anyone right now but would call before someone sending someone when she could. After waiting a few hours without a call, I called them and found they were closed. I left a message and the after hours person called me back. They told me someone called, came out and looked at the water heater. He said they just walked in the garage since the door was open and no one came to the door. They said they inspected the water heater and nothing seemed wrong. The overnight person agreed to come out and look at it. He used a torch to check the valve and said he saw no spark which means no issue. I overheard him speaking on the phone and heard the person on the other ended saying they would replace he valve if I was willing to pay for it. I had zero issues with the valve before having this new water heater installed.