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Thomas Stone Masonry

Masonry, Patios, Pavers and Hardscaping,

About us

Masonry Free estimates provided.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Masonry - Stone, Block, Fake & Real Decorative Stone, Repair Concrete Block, Patio, Stone Walkways, Stone Steps, Seawalls, Flower Beds, Ditches, Headwalls, Outside & Inside Bars, Fireplaces, Pizza Ovens, Mailbox.

Services we don't offer

Block Foundations, Brick Houses, Footers.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Showing 1-2 of 2 reviews

Samuel S.
10/2017
1.0
masonry
  + -1 more
Thomas gave me a bid on a porch repair on or about Aug 14. Since that time I have asked for a start date, His reply has always been, I am busy but will get you a date in a week or two. My reply has always been, okay I will reach out in a week or two. I texted him every other week and got the same answer, until today, Oct 12th. Today he said he is too busy and will pass on the job. I replied to him that I had patiently waited because he said he would get to me. I explained that finding someone, getting a bid and on their schedule would put me into winter, a time I know this type of work slows or stops . His reply was to insult my character and tell me "ya porch need to be pushed over and completely rebuilt". I have not said or done anything to warrant an insult and in August when he looked at my porch it was repairable. I think the real unspoken reason was my job was too small and he had more lucrative contracts. I feel this was very unprofessional behavior on his part and I want others to know so they don't find themselves in my shoes. Just tell the truth from the start, and don't string people along for 8 weeks. I wouldn't contract with him now, if he knocked on the door and said he would start right now.
Description of Work: Front porch had damaged masonry blocks that need to be removed and replaced.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from Thomas Stone Masonry
Sorry you feel this way ! But first off they are two sides of this story an An one is told ! When I met you I told you your could go two ways. First "I said it needs pushed over an redone but we can try to do the repairs" any mason that's in the business because they love what they do would tell ya the same . If I was just after ya money it be different . Second I told you in your front yard when you said "can we try to replace the bad blocks" I replied if that's the route you want to take sure we can but I'm not responsible for the porch if it falls . You said " ok write it up for me !" So when you asked how busy I was I told ya really busy from the start An I didn't know when I could get to the Job . Also I said maybe fit you in on a Friday when An if I'm working over in this area . After time when on you got impatient an rude with text so then I passed you off !! Sorry again for your feeling you was done wrong or you didn't get to do someone wrong ??

Jennifer M.
01/2016
5.0
masonry
  + -1 more
.
Description of Work: Ira Thomas - Thomas Stone Masonry rebuilt a flagstone seawall. The work was done in a timely manner, for a reasonable price & done beautifully. I would definitely hire Thomas Stone Masonry for other projects in my yard.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thomas Stone Masonry
MRS [Member Name Removed], THANK YOU FOR SUCH A POSITIVE REVIEW.

    Contact information

    645 Hidden Hill Drive, Hermitage, TN 37076


    Service hours

    Monday:
    6:00 AM - 4:00 AM
    Tuesday:
    6:00 AM - 4:00 AM
    Wednesday:
    6:00 AM - 4:00 AM
    Thursday:
    6:00 AM - 4:00 AM
    Friday:
    6:00 AM - 4:00 AM

    Licensing

    Bonded

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Masonry,
    Patios,
    Pavers and Hardscaping,
    Mailbox Repair,
    Stone and Gravel,
    Concrete Pouring and Repair

    FAQ

    Thomas Stone Masonry is currently rated 4.3 overall out of 5.

    Monday: 6:00 AM - 4:00 AM

    Tuesday: 6:00 AM - 4:00 AM

    Wednesday: 6:00 AM - 4:00 AM

    Thursday: 6:00 AM - 4:00 AM

    Friday: 6:00 AM - 4:00 AM

    Thomas Stone Masonry accepts the following forms of payment: Check
    Yes, Thomas Stone Masonry offers free project estimates.
    No, Thomas Stone Masonry does not offer eco-friendly accreditations.
    No, Thomas Stone Masonry does not offer a senior discount.
    Yes, Thomas Stone Masonry offers emergency services.
    Yes, Thomas Stone Masonry offers warranties.
    Thomas Stone Masonry offers the following services: Masonry - Stone, Block, Fake & Real Decorative Stone, Repair Concrete Block, Patio, Stone Walkways, Stone Steps, Seawalls, Flower Beds, Ditches, Headwalls, Outside & Inside Bars, Fireplaces, Pizza Ovens, Mailbox.
    Block Foundations, Brick Houses, Footers.

    Contact information

    645 Hidden Hill Drive, Hermitage, TN 37076


    Service hours

    Monday:
    6:00 AM - 4:00 AM
    Tuesday:
    6:00 AM - 4:00 AM
    Wednesday:
    6:00 AM - 4:00 AM
    Thursday:
    6:00 AM - 4:00 AM
    Friday:
    6:00 AM - 4:00 AM