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LOWES

Kitchen and Bath Remodeling, Flooring Sales and Installation, Fencing,

Reviews

4.522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
14%
3
0%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.4
Showing 1-22 of 22 reviews

Bonnie D.
10/2017
5.0
fencing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Meg L.
01/2016
4.0
home improvement stores
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$30

michael J.
08/2015
5.0
home remodeling
  + -1 more
Very well.
Description of Work: Delivered and set up new grill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adrienne T.
07/2015
4.0
home remodeling
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

john G.
06/2015
5.0
fencing, home remodeling
  + 0 more
Brandy took me through the process from design to install. It took longer than I would have liked but the delay was waiting for the contractor to have an open date. Once a time was scheduled for install everything was done when promised. All the contractors were respectful of myself and my property. We are extremely pleased with our new kitchen.
Description of Work: Kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

ronald K.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I'm really pleased with their services. I've had wonderful experiences with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Christian P.
06/2014
1.0
home remodeling
  + -1 more
After numerous confirmations, the schedule installer does no show up. Everyone at the store has washed their hands of the problem, literally saying and quot;I'm not the installerand quot;. It seems to me that this charge on my credit card begs to differ. All in all, their installed sales service has been a terrible experience. Slow, unavailable and now this -- no-show on the day of installation and nobody seems to be willing to correct the situation. Avoid the inevitable disappointment and look elsewhere.
Description of Work: Windows installation

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$500

Judy H.
05/2014
5.0
flooring contractor
  + -1 more
Hot weather heater leaked Easter Sunday Went to Lowes on Moday Hot water heater was installed that afternoon
Description of Work: Replaced a hot water heate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366.85

Barron H.
04/2014
5.0
fencing, flooring contractor, home remodeling
  + 1 more
unknown
Description of Work: Put down a new floor

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Bill and Geraldine T.
01/2013
5.0
fencing
  + -1 more
They did a good job except for I had a request for them to put it 6" off the ground for water to flow underneath, and they did not. We went in and told them and they came back out and fixed it.
Description of Work: They put in a fence for us to seperate an empty house next to us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Otho H.
04/2012
5.0
home remodeling
  + -1 more
They found a store that carried the vinyl tile I was looking for and phoned me the next day. He did that just as he promised even though Lowes was not going to make a sale.
Description of Work: I was looking for a particular type of vinyl tile flooring. Lowe's did not have it. The sales associate offered to help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro

Charlene A.
11/2011
5.0
appliance sales
  + -1 more
I got three things and I didn't want that brand anymore because I had trouble with the range. They were great about taking them back. We had trouble with the back burner so they sent someone out and then the back burner always came on with the front burner. They were able to accommodate me with the return of the stove and the install was great. The issue wasn't the cost because they were within the right range. The issue was really with the manufacturer and Lowe's did a good job with adapting to the situation.
Description of Work: I bought a kitchen full of appliances at Lowes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene A.
11/2011
5.0
flooring contractor
  + -1 more
They did a fantastic job. I didn't do other estimates so I don't know how their price is, but they did a really great job. The installation crew was fine.
Description of Work: Lowes installed vinyl flooring in the bathroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Angela W.
06/2008
1.0
carpet installation
  + -1 more
The process was horrible. I special ordered the carpet- took 3 weeks to come in which is normal. I made an appointment for them to come and do the installation. The installers(independently contracted) were 2 1/2 hours late getting to my house. They came were here for hours and then did not have enough carpet to finish the landing and stairs(Lowe's had the right measurements- they had just ordered the wrong amount of carpet. Rescheduled for another independent contractor with Lowe's to come and finish the stairs and landing after Lowe's ordered more carpet. They were punctual but again Lowe's did not order enough carpet and the previous installers should have installed the carpet first on the landing since the carpet was patterned in order to match the patterns in the bedrooms. Carpet instillation was scheduled for the third time(more carpet had to be ordered). Installers came again from the second installer company and they had to rip out carpet in bathroom and one of the bedrooms to insure that the patterns matched. They redid carpet in bedroom, bathroom, landing and stairs. They did not tack the carpet or the padding down in bathroom and then the carpet on the stairs around the spindles was done so poorly. they ripped holes in carpet and just laid the carpet in the hole hoping I would not notice. I called the manager who was not in. I got Julie at Lowe's- she came and agreed it was done poorly and agreed to have someone else come and redo the bottom 5 steps. This was schedule(this is the 4th time they are coming to my house) they came and took the carpet off the 5 steps and instead of starting at the step just below where the carpet ended so that the patterns would match they started at the bottom step and worked up. I stated to the installer that the patterns needed to match. He did not speak English well and did not listen to me. I called Lowe's and none of the Managers were there. I was transfered to 6 people and finally got someone who was allegedly in charge by the name of Rodney. I explained the situation he stated that he would call right away to the installers boss--- he never called. He then had the audacity to call me after the installers left stating that the installers called the boss and wanted to know what was wrong with the instillation. I have lost 20 hours at work to accommodate Lowe's to be available for them to come 4 times to install my carpet and it is still not done right.
Description of Work: I purchased and had installed Berber carpet upstairs in my condo in the two bedrooms, bathroom and landing as well as the steps.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,400

Don P.
12/2006
5.0
doors
  + -1 more
Special ordered door and it arrived in two weeks (ahead of schedule)! Installer came out the following week, removed the old door and installed new door with sliding screen in a few hours. Everything was done to my complete satisfaction. Installer noted that screen door upper track was too short, so he ordered a replacement, which he installed when it arrived.
Description of Work: Removed patio door and installed French door in its place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

07/2006
2.0
hardwood floor
  + -1 more
Lowes did a nice a job on the floors, until they started to pop. It was the glue. They did fix it, but it was a long process. They did not clean after themselves.
Description of Work: Lowes installed hardwood flooring in our home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$5,000

ANDY K.
06/2006
5.0
doors
  + -1 more
It was satisfactory, they were clean and tidy, they showed up when they supposed to and finished when they said they would.
Description of Work: They installed a new storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CLAUDIA B.
06/2006
5.0
hardwood floor
  + -1 more
I thought Lowes was very good. The quality of the work performed as well as the price was excellent. I am extremely satisfied with Lowes.
Description of Work: Lowe's put hardwood flooring in my den. They did a great job and I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

06/2006
4.0
carpet installation
  + -1 more
I felt that this went really well. There was no hassle with getting the people from Lowe's to do the work, and I think that they did a wonderful job.
Description of Work: Lowe's removed the carpet in three bedrooms of my home, and installed new carpet in its place.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

06/2006
5.0
flooring contractor
  + -1 more
I always have a great experience with Lowes. I feel all of the contractors they use are excellent. I have used Lowes for many projects and will continue to do so.
Description of Work: Lowes installed flooring in my kitchen. I am very happy with the work performed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

06/2006
5.0
home remodeling
  + -1 more
Lowes gave us a warm reception and always were great to help out when there were any dilemmas. They were just overall a great company to work with.
Description of Work: Lowes remodeled the entire kitchen. I am very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

06/2006
5.0
carpet installation
  + -1 more
The workers from Lowes worked very hard and did a great job. They came a little late, but got the job done quickly. I would recommended them to friends and family. I would never have anything bad to say about this company.
Description of Work: They installed carpet in the living room, the halls, and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,200

    Contact information

    5025 OLD HICKORY BLVD, Hermitage, TN 37076

    www.lowes.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Fencing,
    Carpet Sales and Installation,
    Doors,
    Hardwood Flooring Sales and Installation,
    Hardware & Home Improvement Stores,
    Appliance Sales and Installation,
    Plumbing

    FAQ

    LOWES is currently rated 4.5 overall out of 5.
    No, LOWES does not offer free project estimates.
    No, LOWES does not offer eco-friendly accreditations.
    No, LOWES does not offer a senior discount.
    No, LOWES does not offer emergency services.
    No, LOWES does not offer warranties.

    Contact information

    5025 OLD HICKORY BLVD, Hermitage, TN 37076

    www.lowes.com