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Gabes Electronics

TV Repair, Appliance Repair, Appliance Repair - Small

Reviews

4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
13%
3
0%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.3
responsiveness
4.3
punctuality
4.5
Showing 1-16 of 16 reviews

Wendy W.
05/2018
2.0
appliance repair
  + -1 more
Very disappointed in the price charged. Every worker is worthy to get paid a fair price. Gabe's Electronics replaced a $30 water supply valve in my Whirlpool refrigerator. Technician was training a new employee. New employee forgot to bring the part. He had to return to the store to get the part while the technician sat in the truck waiting. They were at the job for about less than 45 minutes (including the wait for the forgotten part). They charged $120 labor plus $44 dollar trip fee. Looking up the distance, it costs $1 in gas from their store to my house. I understand a reasonable up-charge, but these fees are absurd. When contacting the owner, he described how they don't charge by the hour, they charge by the job and didn't charge for the training of the new employee. Really? My bill was $214 to install a $30 valve. That is not reasonable!!!!!! Not recommended!
Description of Work: replace water supply valve on Whirlpool Refrigerator

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$214

Bonnie J.
06/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Determined what was wrong with our Mitsubishi tv did not overcharge and advised

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Bernie G.
11/2014
5.0
appliance repair, tv repair
  + 0 more
I had a problem with a Samsung tv that was two months out of warranty. I called Samsung and after speaking with them they agreed to recover the repair under an extended warranty. We contacted Gabe's Electric and after discussing the issue they informed me they would order some parts and use whatever they needed to in order to repair the issue. I called on Thursday and all of the parts came in besides one that I was informed would be there the next day. The tech came out and he was on time and knowledgeable. He came out and tested and did everything properly and five minutes after him leaving the tv went out again. He came back out right away and he retested everything and replaced another component and that resolved the issue. We put everything back together and it was functioning properly. He did an excellent job and I cant recommend him highly enough. He stuck with the issue until it was resolved, the service was great, and he went the extra mile for me.
Description of Work: They came over to repair my Samsung tv.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard G.
10/2014
5.0
appliance repair
  + -1 more
Fixed a Frigidaire dishwasher under warranty. Service Tech was very knowledgable and extremely pleasant... a nice experience.
Description of Work: Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Betty M.
05/2014
5.0
appliance repair, tv repair
  + 0 more
unknown
Description of Work: My refrigerator had a leak. They looked for the cause and found it was a tiny crack in the middle part of the inside of the fridge. They replaced the entire part . The refrigerator is still under warranty and there was no charge for the service. Both technicians were very professional and thorough in their service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward A.
04/2014
5.0
tv repair
  + -1 more
unknown
Description of Work: Diadnosed rear projection tv

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Caroline P.
07/2013
1.0
appliance repair
  + -1 more
I have a refrigerator that is out of warranty (over a year old) This provider is too busy fixing items under warranty so they were unable to help me at all. Guess they make more money off of warranty items.
Description of Work: Took my call
Rating CategoryRating out of 5

Linda W.
06/2013
1.0
tv repair
  + -1 more
The provider ordered the part, did NOT want to travel an hour to fix my product, and did nothing but hold the part and then return to ticket after four days for me to merely start all over again to get another company to fulfill my order. Disgraceful and unacceptable behavior by any human being and/or employee/worker.
Description of Work: This company is contracted with Sears/Samsung warranties for appliances purchased. Jimmy, this provider's representative, was unprofessional, inconvenienced, and let me know I was "over an hour away" from their physical store, yet, they're the contracted group that Samsung dispatches to fix warrantied items. After getting no satisfaction or time set for the repair I needed, in which they had the replacement part in their possession, I asked for the supervisor/owner. I have requested and called for Gabe to return my call to inform him of his employee's behavior, however, Gabe is either "out of the store, at lunch, or in a meeting." I've contacted Samsung and requested that they consider revoking their contract with Gabe's Electronics because Gabe is nowhere to be found and his employees are incompetent and tend to play games, and my next task is to complete my incident report with them for their review. I want to ensure that Gabe knows what's going on in his facility and give him the opportunity to respond and know that Jimmy is NOT an asset to his company and wasted four business days of my time waiting for a part which was replaced only 9 months ago and, yet, needs replacing again. Shame on Jimmy for his outlandish behavior and wasting my time and money in which I paid to have this extended warranty available to me.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Joel C.
01/2013
5.0
tv repair
  + -1 more
They were on-time, professional and solved the problem.
Description of Work: We had a problem with our 2008 Samsung LCD that led to a class action suit. Samsung paid the bill due to capacitor issues but I'd use Gabe's again

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee B.
09/2011
5.0
appliance repair, small appliance repair, tv repair
  + 1 more
Very good, appointment made, estimated repair time was better than expected.
Description of Work: Samsung warranty covered the repair, and recommended Gabe's, but other people in my office backed this opinion. Very happy with the results.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad B.
06/2011
5.0
tv repair
  + -1 more
Looked on Angie' List for a high rated repair facility for my older Samsung LCD TV. Although a little out of my way, I found the shop and dropped the TV off. I was not terribly impressed by the facility but as long as they repaired the thing I would be satisfied. The problem was found and repaired quickly, turned around when they said it would be and cost about what they estimated.I was made to wait for a while upon my return trip to pick the repaired TV up. Several people looked at me scurried away into the back. Only when a manager appeared in front was my need properly understood (with apologies) and I was attended to. I will indeed consider using this facility again for similar repair work.
Description of Work: Repair Samsung LCD TV (displaying green lines across screen)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Richard B.
12/2010
5.0
appliance repair
  + -1 more
Refrigerator was purchased from Best Buy. I called them. They opened a warranty ticket and sent it to Gabe's. Best Buy said I would be contacted within two days by Gabes. I wasn't contacted, so I called Gabes myself. After that initial contact, all was smooth. Gabes has a certified Samsung tech who ordered the part, arrived at my house, replaced the part, now the ice maker is working like new. No issues.
Description of Work: Replaced ice maker in Samsung refrigerator that was under warranty, hence no cost to me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jacob K.
01/2010
5.0
tv repair
  + -1 more
We had a 4 year old 50" Zenith plasma TV simply blow out while watching it. We did not purchase this TV, but rather included it in the offer we made on our townhouse. I would have never purchased a TV this large, so when it crapped out I had no idea what to do. Gabe's staff offered some ideas and after I talked to several other repair professionals I decided to take the behemoth into their store. For $50 (at least 10% less than the next least expensive quote) they checked it out for us and then shared which parts had gone bad. I did not ask them to fix the TV because it would have cost $1100 to get it back and new models are less than that now. Instead, after they explained what needed to be fixed I contacted my fix-it-whiz of a father-in-law to see if any of his contacts could get the parts for less money. I suspect we will simply buy a new TV. That is the American way, right?!? Oh, and of course, we will have to get another big one ;-) I definitely recommend Gabe's if you need TV service and also will consider buying our new one from them. Their prices seem competitive and I am just not a fan of the big chain electronics stores.
Description of Work: The service technicians diagnosed what had gone wrong with our TV. They also held onto it for us for more than a month (free of charge) while we decided what to do with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Stephanie S.
09/2009
5.0
tv repair
  + -1 more
My Sony LCD TV had a 5" horizontal bar all the way across from the bottom. I took it in to this company that Sony said was a qualified Sony repair center. Unfortunately, they had a 7-10 day waiting list before they could get to my TV and you pay a $50 dollar up front fee just for them to look at it when you leave it, so I did, but if you agree for them to fix it, it goes to the cost of the repair, but if you don't, your out the $50. I left it on Aug 22nd and I heard back from them around Sept 1st/2nd. A technician named Jimmy was very helpful but broke the bad news that it was a $1200 repair, but he was VERY helpful in telling me how to approach Sony in trying to get them to help pay for part of the repair. I did as he said but Sony would only pay for half and I decided it wasn't worth it. Jimmy was helpful, Sony wasn't. I learned from it though. I would go to Gabes again, but I won't buy a Sony LCD TV again!
Description of Work: They quoted the cost to fix my SONY 42" LCD TV that's only 2 yrs old.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

JAMES H.
06/2006
4.0
appliance repair
  + -1 more
Gabe's Electronics finished the job they were hired to do, which is always a good thing. They definitely knew what they were doing. The only thing I didn't like was that the workers' appearance was not very professional.
Description of Work: Gabe's Electronics repaired a remote control sensor in my television.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
4.0
appliance repair
  + -1 more
Gabes workers are very polite in doing their job. They are a little slow in their work, however, they do a good job at a fair price in repairing my electronics. I will continue using them as needed.
Description of Work: Gabes Electronics is repairing our 42-inch big screen television. The color was going out, so they took it to their shop to repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$300

    Contact information

    4010 Lebanon Pike, Hermitage, TN 37076

    http://www.gabeselectronics.com/

    Service hours

    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Repair,
    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Gabes Electronics is currently rated 4.5 overall out of 5.

    Monday: 8:30 AM - 6:00 PM

    Tuesday: 8:30 AM - 6:00 PM

    Wednesday: 8:30 AM - 6:00 PM

    Thursday: 8:30 AM - 6:00 PM

    Friday: 8:30 AM - 6:00 PM

    No, Gabes Electronics does not offer free project estimates.
    No, Gabes Electronics does not offer eco-friendly accreditations.
    No, Gabes Electronics does not offer a senior discount.
    No, Gabes Electronics does not offer emergency services.
    No, Gabes Electronics does not offer warranties.

    Contact information

    4010 Lebanon Pike, Hermitage, TN 37076

    http://www.gabeselectronics.com/

    Service hours

    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM