Very good , one container after another until project was complete.
Description of Work: Supplied containers for building cleanup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Josh T.
07/2014
1.0
dumpster service
+ -1 more
Do not hire this company. They were to remove brush and fencing from my home with a bobcat. They absolutely tore up my yard including some stone work in the yard. He also quoted one price, then changed it when he arrived on site. My girlfriend approved it, although I wouldn't have. After that, he had a bobcat malfunction and couldn't return to the site for a week. It held up another contractors work that was scheduled to happen immediately following this. We had some complications on our side too due to some questions about the property lines, but his equipment broke and he didn't take any responsibility for it or offer any compensation for the lost time. Then, when he finally came to finish up, he forgot to do two parts of the job he was hired to do and wouldn't own up to it nor reduce the now increased quote. He basically provided an ultimatum that he wouldn't get his dumpster out of my my yard until I paid him in full, which again held up my other contractor from doing his job. This dude is shady, unprofessional, sloppy and cheap. Don't even entertain it.
Description of Work: Chuck it removed brush, existing gate and chicken wire fencing from my home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from Chuck It Dumpster Service Llc
I went out to this customer’s residence to give them a quote for removing some brush and fencing. I gave the quote and they accepted it but didn’t call me to come out for 6 more weeks. When arrived on a Monday and we got to the house the brush we were contracted to remove had grown up and doubled. I called the customers back to discuss a price adjustment since there was a considerable increase to the work we were hired to do. I only charged them an additional $75 for double the work! I discussed with them ahead of time that if we brought a bobcat into their yard that it would absolutely tear the grass up but they agreed that would be fine. There was no damage done to any of the property although one of the trees got a little scuffed up due to tight working conditions. I was then contacted by the customer and asked to not take down one section of fencing because they had a delay on their end and couldn’t get it taken care of until Friday. I told her we could come back the following Monday and finish the job. She said “that would be great.” We did have a flat tire on the bobcat which was cleared up in a matter of hours. Since we were at a standstill with the customer, we made arrangements to go out of town the next day and work on another job. After we had confirmed with our next customer and ordered materials for the next job, they called back and asked if I could come out sooner and finish the job. I told them we had already set up our next job and it would still be Monday before we could come back out. She again said “that would be fine.” I then got a phone call from the lady’s boyfriend and was accused of doing all of the things he left in the review while being cussed out! I explained everything to him and he was still very unhappy. I told him that we would be back out on Monday to finish the job just as it was agreed upon due to a delay on their end. We returned on the Monday and finished the job as I told them we would. I sent pictures providing proof the job had been done. I then received another phone call with more accusations and more cussing. We had received partial payment for the work that had been accomplished the week before and were then waiting on final payment. He informed me that he wasn’t going to pay for the rest of the job and I informed him that the dumpster would not be removed from the property until we had received payment in full. It is very unfortunate that we couldn’t see eye to eye on this matter. This job would normally have been well over $1000 but I thought it was fair to only increase the quote $75 even though the job had been doubled over time.
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Service Categories
Dumpster Service,
Hauling,
Garbage Collection
FAQ
Chuck It Dumpster Service Llc is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Chuck It Dumpster Service Llc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Chuck It Dumpster Service Llc offers free project estimates.
No, Chuck It Dumpster Service Llc does not offer eco-friendly accreditations.
No, Chuck It Dumpster Service Llc does not offer a senior discount.
No, Chuck It Dumpster Service Llc does not offer emergency services.
No, Chuck It Dumpster Service Llc does not offer warranties.
Chuck It Dumpster Service Llc offers the following services: 10 yard roll-off dumpsters.