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Chim Chimney

Chimney Sweep, Chimney Repair, Dryer Vent Cleaning,

About us

Our certified chimney sweeps have the ability to adapt to the challenges presented by your project at any stage of its development. They are committed to its successful completion, on time and on budget. We’ll work with you to offer the most cost effective solution, whether it be a chimney sweeping or chimney repair to dryer vent cleaning, while saving you time, energy and money. 10 employees. No subs. Cost determined by the job. No travel charges. May contact through email. Additional email - customerservice@chim-chimneyinc.com. Additional DBA - Kaposey Enterprises.

Business highlights

22 years of trusted experience

Services we offer

Chimney Inspection and Cleaning, Chimney Repairs, Masonry Repairs, Caps, Dampers, Chimney Relining, Dryer Vent Cleaning and Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
2%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 103 reviews

Richard Y.
04/2020
5.0
chimney sweep, chimney caps, fireplaces, gas logs
  + 2 more
Great. Really liked the person they sent out. Quality work, reasonable price, and great customer service.
Description of Work: Chimney masonry repair, cleaning, install new damper
Rating CategoryRating out of 5
Yes, I recommend this pro

TAMMY L.
07/2017
5.0
chimney sweep, dryer vent cleaning
  + 0 more
They were very professional, friendly and knowledgeable. I could not have been more pleased.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodney S W.
07/2017
5.0
dryer vent cleaning
  + -1 more
The service was excellent. The technicians were knowledgeable, courteous and just pleasant. Once they started, they found issues with the venting and explained to me what recommendations they had to get it done right. They kept me informed, took pictures of the areas that needed repair and made sure the repairs were done correctly. Very happy.
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deborah N.
06/2017
5.0
dryer vent cleaning
  + -1 more
Went smoothly. Technician showed me pictures of the work.
Description of Work: Cleaned dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TAMMY L.
06/2017
5.0
dryer vent cleaning
  + -1 more
Excellent. Very professional, helpful and knowledgeable.
Description of Work: Dryer vents cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob W.
06/2017
5.0
chimney sweep
  + -1 more
Our tech was on time, very professional and knowledgeable. His report was comprehensive and we will retain them to perform additional work in the future.
Description of Work: My wife and I recently purchased the home and wanted an inspection done to understand existing conditions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad D.
06/2017
5.0
dryer vent cleaning
  + -1 more
Fixed the problem. Were very knowledgeable. Reasonable costs. Thorough explanation of what they did. Will use again.
Description of Work: Cleaned out a long (30 ft.) dryer vent. Also found other leaks and problems around the vent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul M.
05/2017
5.0
chimney sweep, dryer vent cleaning
  + 0 more
The crew did a great job, were on time, went to work and completed the job in a very timely manner
Description of Work: Cleaned clogged dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Amy K.
04/2017
1.0
fireplaces, gas logs
  + 0 more
This was an ugly expensive nightmare
Description of Work: Bentleys gas log firebox

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0


Robin D.
04/2017
5.0
dryer vent cleaning
  + -1 more
Excellent - great work; professional; communicative; responsive. I will use them again for a chimney sweep.
Description of Work: clean dryer vents/hose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Deborah H.
04/2017
5.0
dryer vent cleaning
  + -1 more
They arrived on time and did a really good job. Suggested some changes to make it safer and then did them right away.
Description of Work: Dryer Vent Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise M.
03/2017
5.0
chimney sweep
  + -1 more
Mason workers were very late to show & had to come back to repair things left undone
Description of Work: Rework a fireplace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

J M W.
02/2017
2.0
dryer vent cleaning
  + -1 more
Serviceman came out and looked at existing vent in the crawl space and said he wasn't allowed to clean it since it was an expandable aluminum vent. He said he would have to replace the vent with a rolled sheet aluminum vent and that was the only type of vent they could clean. Said it would cost $800 for the 12 -15 ft length of vent required. I reluctantly agreed wrote a deposit check for half the amount (less the Angie's list charge) and he came back the following morning to do the work. When he arrived I told him I had changed my mind because the price was too high. He asked what i would be willing to pay and I said I would pay no more than I had already paid them. He called the office and they agreed to do the job for that amount (half of the prior day's quote). He completed the job and replaced the outside vent with a new one I supplied. I discovered a couple of months later that he had left a gap of about 3/4" between the bottom of the outside vent molding and the brick by not installing it flush with the brick and not caulking that part. Makes me wonder what shortcuts might have been taken in the crawlspace. The new vent was installed several months ago and it still seems to be working just fine. Hopefully that will continue to be the case. If you purchase a deal from this company for dryer vent cleaning, please be prepared.
Description of Work: Needed dryer vent cleaned

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$400

Response from Chim Chimney
Thank you for taking the time to let us know about your experience. We truly apologize for the negative experience you had with us. We make every effort to ensure customer satisfaction. Part of this effort is having our clients fill out a survey at the completion of the job. This survey includes an inspection by the homeowner of our work, in which the homeowner signs off on. Our records indicate that you gave 100% satisfaction client signature. Additionally, as part of our quality assurance efforts, we have an in office quality assurance team that reviews all job pictures, to ensure that all work is performed to industry and company standards. This work was performed for you in May 2016. However, this is first time that we have heard from you regarding this matter. We will be more than happy to send a technician over to address the issue with your exhaust flapper. Would you like us to have the office call you to arrange that date and time?

Don W.
01/2017
5.0
chimney sweep, gas logs
  + 0 more
Very good experience. Prompt response to call for appointment. Trey called to say he was on the way. He made sure the carpet was covered, cleaned and serviced the unit. He was courteous, professional and explained what he had done, answered questions and offered other services. We were pleased and will have this company back next year or sooner if an issue arises.
Description of Work: Non-vented gas logs needed inspection, cleaning and adjustment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Poul S.
01/2017
1.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
We almost lost $12K to these scam artists! At first the guy from Chim Chimney seemed very professional. He video inspected our large chimney and then provided a report and quote for critical repair. He showed us a grainy photo of a piece of wood that evidently was built into the flutes in our chimney. Due to that and the medium buildup of creosote he rendered our chimney a fire hazard that needed immediate repair. He proposed replacing the dual flutes with stainless steel at the net cost of $12,000. I told him I needed a bit of time to locate that kind of money, at which point he called his manager on speaker phone in front of me and very strangely explained our conversation including the "wood in the chimney" part. It was very odd as it was clear that they had already talked while he prepared the report in his car. I began to feel that something was wrong. We decided to hire a local reputable company to do a second inspection. They also did a very thorough video inspection and detailed report with photos. Final verdict ... our chimney is in excellent condition. No piece of wood anywhere and absolutely no creosote - it's barely been used for wood burning. We had them perform some minor repairs including replacing the cracked crown - all at a fraction of the amount Chim Chimney tried to con me out of. By the way, never heard from Chim Chimney again. You would think they would want to follow up on a $12k proposal? Stay far away from this company.
Description of Work: Chimney sweep and video inspection of old chimney in newly purchased home

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$89

Response from Chim Chimney
Thank you for taking the time to let us know about your experience. We truly apologize for the negative experience you had with us. We make every effort to ensure customer satisfaction. Part of this effort is photo documentation taken during our chimney inspections. It is unfortunate that we found issues within your chimney system. Receiving bad news is as difficult as delivering it. We have reviewed your case file and have confirmed that our technician's findings were sufficiently backed up with photo documentation. We are bound by law to notify you of any infractions that do not meet NFPA211 and IRC guidelines. This is exactly what happened in your case. We apologize for any misleading information or confusion regarding this matter, but we do stand behind the technician's findings.

Debra H.
12/2016
5.0
chimney sweep, chimney caps, chimney repair, fireplaces, gas logs
  + 3 more
Great job. Done quickly. Really enjoying our fireplace.
Description of Work: Replace chimney defective chimney liner. Install gas logs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim Y.
11/2016
5.0
dryer vent cleaning
  + -1 more
The vent cleaning went well. I was also informed of a safety hazard about my dryer vent pipe that needs repair that I was not aware of and I greatly appreciated the information.
Description of Work: A long dryer vent line needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Diane H.
11/2016
5.0
chimney sweep, dryer vent cleaning
  + 0 more
The technician was very thorough and took photos to show me the before and after. He even re-caulked to maximize efficiency. I will definitely use them again.
Description of Work: Dryer Vent Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa S.
10/2016
5.0
dryer vent cleaning
  + -1 more
It turned out excellent. He fixed something that I didn't know was broken and there was no charge. The machine was a little bit noisy.
Description of Work: I purchased a big deal for Chim Chimney. They were cleaning out the air vents from the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

WILLIAM J.
10/2016
5.0
chimney repair
  + -1 more
He is excellent. He knows his business.
Description of Work: Chimney inspection and to repair the chimney.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Chuck K.
10/2016
5.0
dryer vent cleaning
  + -1 more
The technician called to let me know he was on his way. When Trey Hill arrived, he examined the vent, went into the crawl space, examined the pipes and joints, and took many pictures to show me the problem. Trey was honest and very well qualified. He was not trying to sell me anything but was extremely attentive to all the details as to what was causing the problem. He let me know what needed to be addressed but allowed me and my husband make the decision of what we wanted to do. He told me all charges up front. Then he set to work. He did a dryer vent sweep; vacuumed, suctioned, and swept the entire length of the dryer duct; replaced the vent flapper; sealed all joints under the house; added a hanging strap to secure the pipe; removed a broken and inadequate pipe and replaced it; pulled out broken mortar which was being used inappropriately to conceal the shortened pipe; got rid of an unnecessary bend of lint flow which was causing it to go back toward the dryer rather than outside; corrected the dryer vent hose and added clamps. When I asked him if he would show me just how much lint he had obtained from the length of the duct system, he was kind enough to do so. It was amazing that we didn't have a fire. Trey Hill was extremely thorough and professional in his work. Showed me pictures under the house (before and after), of the new exhaust vent (before and after), and then cleaned up all areas before leaving. It was truly a blessing to have him service our home. Later that evening while showing my husband, I learned that there are more than 20,000 house fires a year. Thankful to Chim Chimney to not add to that statistic. Highly recommend this company and Trey Hill.
Description of Work: After calling and paying a trip charge for someone to repair our dryer, we learned that it wasn't the dryer with a problem, but the vent. Called Chim Chimney to do a dryer vent cleaning yet was given so much more. We received excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Vicky F.
08/2016
5.0
chimney sweep, dryer vent cleaning
  + 0 more
It went well. I am not worrying about a fire since new vent was installed.
Description of Work: He had to replace entire dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Paula B.
08/2016
5.0
chimney sweep, dryer vent cleaning
  + 0 more
The technician from Chim Chimney did an excellent job. He was polite, knowledgeable and worked efficiently to take care of us. They offered a fair price for excellent work. I highly recommend Chim Chimney.
Description of Work: Dryer vent cleaning. We thought we only needed our dryer vent cleaned out, but the original dryer venting underneath the house was not done properly. The technician took pictures of our existing venting and explained how they would correct the problem using sturdy venting materials. He took pictures of how he corrected the problem, and he showed us all of the materials he took out underneath the house and what he replaced them with. He cleaned all the venting around the dryer and even cleaned the floor and baseboards behind the dryer where the dryer was not connected correctly to the wall vent causing lint to escape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kinika Y.
08/2016
5.0
fireplaces
  + -1 more
I was not present, but I assume it went fine.
Description of Work: The provider inspected the fireplace, took photos, and provided a safety certification.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Deborah H.
07/2016
5.0
dryer vent cleaning
  + -1 more
I was right! Chim Chimney arrived when expected. Checked everything out and told us what they were doing, which was to clean out the venting and shorten it so there was a more direct route from dryer to outside. Since I can't remember it ever having been cleaned, this was a big job. They straightened the outside housing and cleared it to assure vermin couldn't use the vent as an entry to the house, left no mess, and did not try to up-sell us for anything else. It was superior service and a pleasure doing business with them. Hmm...I wonder how that fireplace is doing??
Description of Work: After 40 years I thought checking the dryer vent might be a good idea.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

3646 Central Pike, Hermitage, TN 37076

chim-chimneyinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Dryer Vent Cleaning,
Fireplaces,
Gas Logs,
Chimney Caps,
Landscaping

FAQ

Chim Chimney is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Chim Chimney accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Chim Chimney offers free project estimates.
No, Chim Chimney does not offer eco-friendly accreditations.
Yes, Chim Chimney offers a 5% senior discount.
No, Chim Chimney does not offer emergency services.
Yes, Chim Chimney offers warranties.
Chim Chimney offers the following services: Chimney Inspection and Cleaning, Chimney Repairs, Masonry Repairs, Caps, Dampers, Chimney Relining, Dryer Vent Cleaning and Repair

Contact information

3646 Central Pike, Hermitage, TN 37076

chim-chimneyinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM