They did the work and it was nice. The price was reasonable. I was very satisfied with the work. ?They were on time.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea T.
10/2016
5.0
plumbing
+ -1 more
The plumber missed our appointment and had to reschedule due to a job that ran long earlier in the day. When he came the next day, he was friendly and worked hard to meet our needs.
Description of Work: Replaced water regulating valve, reset toilet after flooring installation, installed new kitchen faucet, cleaned sink and tub drains, installed new sink stopper levers
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$875
ronald K.
06/2015
2.0
plumbing
+ -1 more
unknown
Description of Work: They have excellent guys that do excellent work. The grade is for their management and billing practices, which are atrocious.
Rating Category
Rating out of 5
Yes, I recommend this pro
gayle P.
02/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carl S.
09/2014
4.0
plumbing
+ -1 more
I called on Monday 9/8/14 to get service for my water heater, which was making a howling sound and a knocking sound. The woman that answered phone was very courteous and professional, said she would put us on schedule for next day. Tuesday I got a call first thing from plumber saying that he was on the way. Arrived about 15 minutes after that. He tried adjusting pressure relief valve and releasing water from the water heater. It is much better but not perfect. My only complaint is that he charged me $100 even though no repair was done and he was only there about a 1/2 hour. $5 of that $100 was for a truck service fee, which is total BS. Apparently the charge is $95 an hour or any portion of an hour.
Description of Work: drained water heater. adjusted pressure relief valve.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
$100
David B.
05/2013
2.0
plumbing
+ -1 more
Incommunicative, grouchy dude did a crap job replacing the tub/shower faucet. I called in and complained and they sent the same guy back! Extremely uncool move to pull on a customer. The guy was really unhappy now. One of my two complaints went unaddressed. I called in a second time and the owner/mgr. got on the phone and said "Sorry, that's it. The job is complete.".
Description of Work: Replaced Tub/Shower Valve.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$471.5
D H.
05/2012
5.0
plumbing
+ -1 more
Excellent. From the time I called to the time the drain was working again it was less than an hour.
Description of Work: Cleaned drain and replaced and repaired a small leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
Donald & Nina S.
02/2012
5.0
plumbing, water heater repair
+ 0 more
I would grade them highly across the board.
Description of Work: I used Ace Plumbing for some plumbing work. They checked out the water heater and repaired it. They also checked out the bathroom fittings and replaced them. They gave me some pricing information on work that I determined not to do at that time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Donna W.
08/2011
5.0
plumbing
+ -1 more
The job went very well. This is the 2nd time in less than a month that I have called this company to come out and fix some plumbing problems at my father's home. 3 wks ago it was the drainage pipe on the washing machine that was clogged up. Jim came out and fixed that. Now, on this two-leaky-toilets job, it was Doug. Both plumbers were great and did excellent jobs. We are happy and Dad loved being able to talk to them and have good conversation with them as they did their work. The only thing, we had to wait until the next morning for Doug to come out. I had called around 1:00pm and they came out by the next am. On the first job I had called around 12:30 or 1:00pm and Jim was out there in less than an hour. But in both cases it was a less-than-24-hours waiting period from my initial call to them coming out and fixing the plumbing problems. Thanks, Ace Plumbing! Good job!
Description of Work: Ace Plumbing came out & fixed two leaking toilets for my elderly father. The one toilet upstairs just needed a new flapper installed & the toilet downstairs had more problems around the rubber connector on the tank itself. Doug had to work pretty hard on an area that had rusted out, cut it, saw it, etc and then finally replace the rubber gasket thing (whatever you call it). Anyway, he did an excellent job and was finished with the job in about 2.5 hrs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$225
Donna W.
08/2011
5.0
plumbing, drain cleaning
+ 0 more
It went very well. It took him about 1.5 hrs to complete the job including replacing a part.
Description of Work: Ace Plumbing came out to fix a stopped up drain to the washing machine for my elderly father. The washing machine drainage pipe had begun to pour the water out all over the floor instead of draining it out of the house. The plumber used a "snake" several times to unstop the drain and then replaced a part on the drain pipe itself to complete the job. He did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$163
Vicki B.
07/2011
5.0
plumbing
+ -1 more
The repairman was very professional and courteous, finished the repair quickly, which was great, because the water supply to the house had to be turned off until the repair was done.
Description of Work: A water pipe broke under the kitchen sink. The repairman arrived earlier than expected, repaired the pipe, took the faucet apart to get debris out to restore proper water flow, and even wiped the faucet off when finished to get his fingerprints off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
Ronnie P.
04/2011
5.0
plumbing, drain cleaning
+ 0 more
Ace plumbing come out 3/21/11 and cleaned my drain to my washing machine.It was draining.Then it started backing up again about a week later.They come back out again at no extra charge and clean it and the main line.I would call them for any of my plumbing because they stood behind thier job.I was very pleased with them and their work,
Description of Work: I was having problems with my washing machine drain.The water would come out of my drain when i washed my clothes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Amanda P.
09/2010
5.0
plumbing, drain cleaning
+ 0 more
I don't like plumbing, but Ace Plumbing was very good to me and so I like them. They were pretty good. They didn't charge me anything for replacing the valve the second time since they were the ones who had actually installed it initially. So it was pretty nice. They come out on time and call you before they come. If I am at work they are here before I am, so that is very nice. They are pretty quick about coming out on Saturday if you call them. They don't come out mosey about when they do their work because a plumber works by the hour. When you are paying a plumber by the hour and they are slow, that makes you a little unhappy. They come out here to do their job and get it done as well. I don't have anything to compare their price to.
Description of Work: Ace Plumbing Company came out in August of last year to unclog all the drains and the pipes in my house. I also had them replace a valve that they had actually installed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
General Remodeling
FAQ
Ace Plumbing Co Inc is currently rated 4.5 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Yes, Ace Plumbing Co Inc offers free project estimates.
No, Ace Plumbing Co Inc does not offer eco-friendly accreditations.
Yes, Ace Plumbing Co Inc offers a 10% senior discount.
Yes, Ace Plumbing Co Inc offers emergency services.
Yes, Ace Plumbing Co Inc offers warranties.
Ace Plumbing Co Inc offers the following services: Ace Plumbing Co., Inc.