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The Window Guyz

Windows, Doors

About us

We are committed to providing all of our clients with the highest quality vinyl replacement windows in a variety of colors and styles that carry a lifetime warranty. We treat your home as if it were our own! We guarantee our top quality craftsmanship, top of the line products, and our superior customer service. Here’s what you can expect when working with us. We will: meet with you to understand your needs. Help you select the best products for your home. Inspect your home to determine if there are any damaged areas that need to be addressed. Identify the scope of work. Provide you with a FREE estimate (no high pressure sales). Inspect the quality of work throughout the project. Inspect the completed work with you to make sure you are completely satisfied. No hidden costs, No sales gimmicks!!! Call us today (615) 429-3697. Our mission is to always be honest with our clients and give them a high quality product at the best price possible.

Business highlights

56 years of trusted experience

Services we offer

windows, doors, gutter replacement.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.519 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
11%
3
21%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.8
professionalism
4.1
responsiveness
4.0
punctuality
4.2
Showing 1-19 of 19 reviews

Bill S.
10/2022
4.0
gutter repair, doors
  + 0 more
Quality door installed but workers left before testing the door lock, which did not work. Worker Tim's voice mail was full so could not reach him. Bill Wilson responded promptly and fixed the lock. Tim and assistant left much dirt and grit on floor which had to be removed on hands & knees. Will rethink having them replace a second door.
Description of Work: door replacement

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Carrie R.
02/2020
3.0
replacement windows
  + -1 more
Window replacement
Description of Work: Original installation was done in November 2018, the window above the sink was hung crooked, VERY noticeable. I’m an amateur at DIY home improvements, but this was embarrassingly terrible work. The owner, Steve, came himself to inspect his foreman, Tony’s handy work and was also embarrassed for the shotty job. He arranged for Tony to come back and re-hang the window, and it was hung a bit more straight, but still not level. On top of the crooked window, the caulking around the window was AWFUL! Thick, smeared on our wood molding, and bumpy! We contacted Steve again, and Tony was sent out AGAIN, to try and clean up the caulking, and admittedly couldn’t do it. Tony said they’d have to order a new frame and re-hang the window. After multiple emails, and phone call attempts, we have officially been dodged by Steve, and at this time we requested a simple refund for that window only. What a nightmare. I inspected all the other windows and half of them were hung crooked as well, especially the garage windows. Please save yourself the headache, spend a little more for a better job and a more caring company. How do I add photos!

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Kathi O.
02/2018
5.0
replacement windows
  + -1 more
Jason is prompt to reply to a request for service, he shows up on time and the work goes quickly. I'm extremely pleased with his service.
Description of Work: Cleaning all outside windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Aaron B.
07/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from The Window Guyz
It was a pleasure doing business with you Mr. [Member Name Removed]. I appreciate your business.

Jennimarie W.
02/2016
3.0
replacement windows
  + -1 more
unknown
Description of Work: We had all the windows replaced in a house with the initial installation scheduled for the second week of December 2015. The installation actually occurred on December 23rd and one window had been ordered with the wrong glass. It took until February 12th to get the correct replacement window installed. They are TERRIBLE are answering phone calls, impossible to get them to call you back and eventually only corresponded via email. Windows are really nice but I won't use them again due to horrible customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$3,000

Response from The Window Guyz
We sincerely apologize for the inconvenience because of the delayed installation. The issue was because of not requesting tempered glass in a particular window. Once I was made aware of that, I immediately ordered that window which took 2 weeks to get it. It is never our desire for an install to be delayed, unfortunately there are times when things happen outside of our control. I appreciate your business.

Otha W.
01/2016
5.0
replacement windows
  + -1 more
It was excellent. I couldn't have been happier. I got four different estimates, and they came in cheaper than anyone else and still gave me a great window. I would recommend them to anyone.
Description of Work: They installed new windows throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Window Guyz
You are your wife were wonderful to work with. I appreciate you and our business.

Elin G.
08/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: All windows inside and outside. |Wonderful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from The Window Guyz
It was a pleasure working with you. Thanks for the opportunity.

Rick P.
12/2014
5.0
replacement windows
  + -1 more
Steve (owner) was punctual and professional. Explained the estimate and described the process clearly. All of Steve's time estimates were right on target. Price was in line with others. Added benefit for a very affordable fee, all existing blinds can be removed and reinstalled by the installer. This was a huge help Ray (installer) and his partner Bill were on time and very courteous. They came prepared and went above and beyond to ensure a clean install. A few screens were damaged. I didn't notice but Ray pointed it out to me and made sure I checked all windows for any more issues. I never thought new windows could be so enjoyable. Don't hesitate to go with The Window Guyz if you are shopping around for replacement windows.
Description of Work: Removed and replaced 19 vinyl windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Response from The Window Guyz
Thank you for the opportunity to replace your windows. I know you did a lot of research before you made your decision. It was a pleasure doing business with you.

Diane G.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced a window over entry way. Manufacturer sent a replacement window that had an inset bar that was slightly askew and I was offered a discount or they would reorder a new one. I opted for a 2nd order, knowing there would be addl. delay but when the new window arrived everything went smoothly. I really appreciated their professionalism and timeliness with the whole process. They kept me apprised throughout. Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Window Guyz
Thank you for your business. It was a pleasure.

Rose B.
05/2014
5.0
replacement windows
  + -1 more
They where on time and so very nice and they did a Fantastic Job will use them again !!
Description of Work: The cleaned all my outside windows !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from The Window Guyz
We greatly appreciate your business.

Christina C.
04/2014
5.0
replacement windows
  + -1 more
Professional, good product, quick and professional instalation Overall very pleased with everything.
Description of Work: replaced old wood windows with vinyl windows. Resaonable price and good service. Helped me with rebate for power bills with middlte Tenn electric.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from The Window Guyz
Thank you for the opportunity to do this work for you. Your business is greatly appreciated.

Michael M.
02/2014
5.0
replacement windows
  + -1 more
Very responsive. Took care to explain the products and process. Let us know they could probably do the entire job (about 15 windows) in a day, but cautioned it might take another half day. They were able to complete everything in a day. Took care of cleaning up everything. The new windows insulating properties came in very handy with the very cold weather that we've been having! Would definitely recommend them.
Description of Work: Replace all windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from The Window Guyz
I know you did a lot of research before choosing us and I appreciate your decision to allow us to do this job for you. It was a pleasure working with you and your wife. Thanks for your business.

maria W.
01/2014
5.0
replacement windows
  + -1 more
Steve, the owner, is not a "hard sell" guy. He was very pleasant and answered all questions promptly. His installer, Ray, is very attentive to detail both inside and outside...being very careful to protect furnishings and carpeting/flooring inside and shrubbery outside. The price was very good for an excellent product (I had 5 estimates and his was the most reasonable). I am extremely happy with the product.
Description of Work: Provided 38 vinyl replacement windows with exterior color matching my house trim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from The Window Guyz
Thanks for your trust in us. We greatly appreciate the opportunity to work with you.

Amy G.
06/2013
3.0
replacement windows
  + -1 more
We were satisified with the work The Window Guyz did in installing our new windows. However, after about 2 1/2 years, one of the locks on our window broke, We can no longer open the window more than a couple of inches. I first notified The Window Guyz of this issue in the fall of 2012, and followed up every couple of months. Every time we spoke to the owner we heard, "No problem, we have the part and it will take 5 minutes to fix it. We'll give you a call on Monday to find a time to come by." Then we would never hear from them. This even included a day where I stayed home from work to meet them. They never showed up, and when I called the company, I was told, "My guy was supposed to stop by there. Let me call him and then give you a call right back." That was the last time I ever heard from The Window Guyz.
Description of Work: Installed new windows throughout the house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Response from The Window Guyz
I sincerely apologize for any miscommunication on our part. We made several appointments that you had to change, and it was difficult to nail down a firm appointment time. It is never our intention or desire for a repair to take an extended amount of time. We work hard to ensure that our customers are completely satisfied. I appreciate the opportunity to do this work for you and am thankful for your business.

John C.
12/2012
4.0
gutter repair, siding
  + 0 more
They did exactly what he said he was going to do. 2 years later the work still looks good.
Description of Work: rehung gutters, covered all soffits with vinyl. Covered garage door openings with vinyl.Installed leaf guard over gutters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Response from The Window Guyz
Thank you for the opportunity. We sincerely appreciate your business.

rich G.
03/2012
5.0
replacement windows
  + -1 more
Everything they did was excellent. They replaced ten windows in about six hours. They had a three-man crew, and they all knew what they were doing, and they did a good job. I would use them again in the future.
Description of Work: I used The Window Guyz to replace my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from The Window Guyz
Your business is greatly appreciated. It was a pleasure working with you.

John C.
12/2010
5.0
siding
  + -1 more
They had a good review on Angie's List so I used them. The guy communicated really well and did what he said he was going to do.
Description of Work: I had them do siding on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Window Guyz
Thank you for the great opportunity. Your business is appreciated. It was a pleasure.

CARLA B.
04/2008
5.0
siding
  + -1 more
We LOVE the changed look of our home! Steve was very helpful in our choice of materials and color, and was patient as we collected bids from other companies. I was surprised that the siding "crew" consisted of one man who brought a different "helper" each day. I had gotten the impression that the crew was more consistent in their experience with the company. If we wanted to change outside lighting fixtures, Steve said the crew would gladly install them for us in the course of their work.
Description of Work: Morris Siding and Windows put vinyl siding and new gutters on our 18 year old partially-brick home. They replaced rotten wood, covered the previously painted sections of our home with foam core insulation and beaded siding, covered overhand areas with vinyl soffit, covered fascia boards with aluminum coil, and covered window and door facings with aluminum coil. They also installed 6 inch continuous aluminum guttering and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,500

Response from The Window Guyz
I greatly appreciate the opportunity to do this job for you. Unfortunately the crew foreman on your job had a guy who was ill during your install. Even though he had 2 different helpers, they were highly qualified to handle the completion of your work. Unfortunately, sometimes things happen that are outside of our control. It was a pleasure working with you and your husband. Thank you for your business.

CARLA B.
04/2008
3.0
gutter repair
  + -1 more
While our overall experience with Morris Siding and Windows was very good, the gutter installation was a notable exception. Gutters were attached with screws in a variety of colors, one downspout was hung crookedly (and not fixed), concern about drainage from one section was "blown off" by the subcontractor.
Description of Work: Morris Siding and Windows put vinyl siding and new gutters on our 18 year old partially-brick home. They replaced rotten wood found, covered the previously painted sections of our home with foamcore insulation and beaded siding, covered overhand areas with vinyl soffit, covered fascia boards with aluminum coil, and covered window and door facings with aluminum coil. They also installed 6 inch continuous aluminum guttering and downspouts.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$9,500

Response from The Window Guyz
I sincerely apologize for this issue. As soon as this was brought to my attention, I had it corrected. It is never our desire to have issues on a job, and when we do, we work very hard to ensure a quick resolution. I appreciate the opportunity to work with you. Steve

    Contact information

    919 W Main St Ste U-6, Hendersonville, TN 37075

    http://windowtn.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors

    FAQ

    The Window Guyz is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    The Window Guyz accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, The Window Guyz offers free project estimates.
    Yes, The Window Guyz offers eco-friendly accreditations.
    No, The Window Guyz does not offer a senior discount.
    No, The Window Guyz does not offer emergency services.
    Yes, The Window Guyz offers warranties.
    The Window Guyz offers the following services: windows, doors, gutter replacement.

    Contact information

    919 W Main St Ste U-6, Hendersonville, TN 37075

    http://windowtn.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM