Oreck Clean Home Centers - Hendersonville

I I took my Dyson D17 Absolute in for a new on/off switch, if you hold the switch down the vac works perfectly but it wouldn't stay in the on position, otherwise no issue they told me on the phone they could easily service all makes of vacuum, bring it on in. On arrival I was told they would have to perform a routine checkup whether I had no other issues but the switch, ok...fine, 2 weeks later I get a call and they tell me they can't get the switch, sorry, they don't make it any more, 'OK, i'll be down to pick it up. So I do a little research online and I find an easy possible fix, maybe one of the springs came off the little holder, take it apart and well sure enough, put the thing back together (I got a baggie of parts back from Oreck to reassemble as well) and now no suction and upon further review there are other parts missing off the vac. Did I mention they offered me a trade in on a new Oreck model......that makes sense right, why would they take a trade in on a vac you can't get parts for anymore? Either way this outfit is either shady or they guys behind the counter just couldn't care less. All good, lesson learned. Just because you didn't charge me doesn't let you give me my dyson back in worse shape than I brought it in, cmon man..