They didn't give me any papers for guarantee of the work. Now my flooring is coming up. When I called them about this problem, they informed me that it was a problem with a former employee of theirs. Apparently the employee was taking the phone calls and giving the work to his brother, Larry, who was working falsely as this company. Carpet Concepts told us that they were sorry and that they fired the person who did this, but they made no other attempt to rectify the situation. I can understand that they didn't get receive the funds for the work, but on the other hand I had contacted their company. Now I still have a messed up floor, and am out more money for the work than it should have cost.
Description of Work: I called them to install hardwood flooring in my home. They said that they would come out to do the work, and I made a payment of $600 to start the work. A man named Larry came out do the installation, I wasn't at home at the time, my mother was. They did the work and then said they wanted $500 more to do the work.
Rating Category
Rating out of 5
REBECCA R.
08/2006
5.0
hardwood floor
 + -1 more
Bernard is excellent. He's awesome. He follows up with clients after they do the job.
Description of Work: I got an estimate for hardwood floors.
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
06/2006
5.0
carpet installation, hardwood floor
 + 0 more
Carpet Concepts was prompt and provided high quality materials at a very competitive price. They did wood flooring and put in carpet. The owner checks on the work sight personally and does a follow-up phone call to make sure you are satisfied.
Description of Work: They installed hardwood flooring and carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
JILL R.
10/2005
5.0
carpet installation
 + -1 more
I'M VERY PLEASED WITH THE WORK OF THIS COMPANY. THE SALESMAN WAS PROMPT AND COURTEOUS. PRICES WERE VERY REASONABLE AND THE INSTALLATION WAS EFFICIENT. THEY DID A GREAT JOB.
Description of Work: PURCHASED NEW CARPETING FOR OUR HOME. HAD THE NEW CARPETING AND PAD INSTALLED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,421.21
SHERYL G.
10/2005
5.0
carpet installation
 + -1 more
CARPET CONCEPTS WAS GREAT. MARK MCDANIEL IS PROFESSIONAL AND GAVE US MANY CHOICES AND PRICE RANGES TO CONSIDER. HE WAS WILLING TO COME OUT INNUMERABLE TIMES WITH SAMPLES, AND HE WAS HERE WHEN THE INSTALLERS CAME TO OUR HOME TO REMOVE THE OLD CARPET FROM OUR HOME.
Description of Work: THE CARPET INSTALLED IN OUR HOME ORIGINALLY WAS NOT INSTALLED CORRECTLY AND HAD WORN IN SEVERAL PLACES. WE HAD TO HAVE CARPET REPLACED IN OUR HOME.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
CARPET CONCEPTS LLC is currently rated 4.1 overall out of 5.
No, CARPET CONCEPTS LLC does not offer free project estimates.
No, CARPET CONCEPTS LLC does not offer eco-friendly accreditations.
No, CARPET CONCEPTS LLC does not offer a senior discount.
No, CARPET CONCEPTS LLC does not offer emergency services.
No, CARPET CONCEPTS LLC does not offer warranties.