Superior Nursery Landscaping & Irrigation

I called Superior and set up an appointment for Tues, May 7, 2013. I put off all the things that I needed to get done that afternoon so I could get this taken care of and I waited and waited and no one at all showed up. I called the cell phone number and Tues evening, Wednesday, and Thursday and left messages every time. No reply at all, it's unprofessional when people put things off that they have to do and have someone to not show up at all and can't even take the time to even make a 1 minute phone to explain or apologize. I called this morning again and he answered and said that his dad had been sick and in the hospital but was coming home today and I told him how upset I was that he couldn't even call me. It was like pulling teeth for him to even say I'm sorry. Finally, after I told him at least a phone would have been nice and he finally said I'm sorry. I want nothing to do with them now and his over the phone estimate was high. I wanted a 40ft retention wall built for one and that is alot of money so I will pass my business on to someone who is willing to show up. This is completely unprofessional and if I could give him all F minuses I would.

Superior Nursery did an outstanding job solving our problems. The design and installation of retaining wall was better than expected, the recommendations and installation of landscaping items were excellent. Very prompt in beginning and finishing the project. Highly pleased. Received numerous compliments from neighbors.