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Heritage AC & Heating

Heating and Air Conditioning

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
3.3
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-3 of 3 reviews

julie S.
08/2020
1.0
heating & air conditioning/hvac
  + -1 more
Heritage Oner Freddy Tweed came out,replaced the thermostat and ordered fan motor and was scheduled for installation the following week.Freddy was a no show,would not return many calls.We ended up calling someone else.Freddy was nice enough but cashed our $400.00 check for a $79.00 thermostat installation that was just changing out.Mr. Freddy karma is a *****.
Description of Work: fan motor replaced

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Leigh Ann B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Our home has on older Amana air conditioning unit. It failed in May and again in July. Both times at inconvenient hours. Last time on a Sunday. We are very pleased with the quality and promptness of service. Our technician was Freddy, he is very knowledgeable and conscientious in his work. The reason for the failure was explained, tips provided, for maintenance and troubleshooting and the state of our system explained. Price is fairly reasonable considering the distances repairmen travel from job to job. Calling for service can leave you wondering though. The main number goes to voice mail with no explanation that it is being forwarded to a service tech. If you haven't heard back from them within a few hours call again. Once you have contact with someone, things move quickly and they do work late hours and weekends.
Description of Work: Repaired failed home AC unit. Have used their service twice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Tammy D.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Even thought it was late in the afternoon on July 3rd right before the holiday weekend....they came! We did not have to suffer through the 3 day weekend without any air. Couldn't ask for nicer guys. Had the A/C going in a matter of 30 minutes. Will use again for sure!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    PO Box 153, Greeneville, TN 37744


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Heritage AC & Heating is currently rated 3.7 overall out of 5.
    No, Heritage AC & Heating does not offer free project estimates.
    No, Heritage AC & Heating does not offer eco-friendly accreditations.
    No, Heritage AC & Heating does not offer a senior discount.
    No, Heritage AC & Heating does not offer emergency services.
    No, Heritage AC & Heating does not offer warranties.

    Contact information

    PO Box 153, Greeneville, TN 37744