Gateway Ford Lincoln Mazda

Auto Tires, Auto Service, Auto Glass,


Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Brittney A.
07/2016
2.0
car tires
  + -1 more
unknown
Description of Work: They have had to work on my vehicle several times as soon as she is made the purchase the first few times they said they couldn't find anything wrong with the breaks and then the breaks went out while driving to pick up my 5 year old son from school. They also thought the air conditioner just needed freeon but the compressor was actually bad so I had to make take it back multiple times and they didn't do the work of their full potential. The last visit was over a cylinder one misfire they fixed it and it only took an hour aND the car is running better than the first day I drove it off the lot but now it's making a funny pecking noise that just started a few days after they worked on it. Plus I had to pay for the coil fix but the price was reasonable. How ever the other things they fixed along with having to replace the axles ball joints and also while they were fixing it the busted the break lines for the rear so they ended up having to keep my car over night after being told it would be done that day. They gave me a loaner car that was falling apart and not even been detailed and this happeNed on 2 occasionso. They could have at least lent me a car that was as nice as what I was paying for which is a Ford Escape. With all the problems they had to fix after only having the car a few weeks they didn't do a good job inspecting it. If they did at all. After all they have replaced hopefully nothing else goes wrong since my car payment is 330 a month and i always pay on time
Rating CategoryRating out of 5

Carole M.
06/2016
5.0
car tires
  + -1 more
unknown
Description of Work: Completed recall work
Rating CategoryRating out of 5
Yes, I recommend this pro

Wyatt D.
12/2015
5.0
car tires
  + -1 more
unknown
Description of Work: I have a 1996 Ford Thunderbird that had an annoying intermittent stalling problem. With their help I was able to diagnose it and knew what to have them do. Their parts and labor were so reasonable I had them do the work. Great Service Department.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence L.
01/2014
5.0
auto repair, car tires
  + 0 more
I called Phillip Helbert. Told him I got a tire estimate and asked if he wanted to give me a better price as they advertise. He did and it was very good. I bought the tires. Also I get all my oil changes, checkups and tire work done here but would not buy a car from them .... their car sales manager is rude. Quick Lane and Phillip are the best.
Description of Work: Installed 4 high quality tires, including balancing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    1055 West Andrew Johnson Highway, Greeneville, TN 37745

    www.gatewaydeal.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    8:30 AM - 6:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Tires,
    Auto Service,
    Auto Glass,
    Auto Alarms,
    Car Washes,
    Auto Accessories,
    Auto Sales,
    Window Tinting,
    Auto Radiators,
    Lawn Fertilization & Treatment,
    Auto Transmission,
    Auto Radio Service

    FAQ

    Gateway Ford Lincoln Mazda is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 7:00 PM

    Tuesday: 8:30 AM - 7:00 PM

    Wednesday: 8:30 AM - 7:00 PM

    Thursday: 8:30 AM - 7:00 PM

    Friday: 8:30 AM - 7:00 PM

    Saturday: 8:30 AM - 6:00 PM

    Gateway Ford Lincoln Mazda accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Gateway Ford Lincoln Mazda does not offer free project estimates.
    Yes, Gateway Ford Lincoln Mazda offers eco-friendly accreditations.
    No, Gateway Ford Lincoln Mazda does not offer a senior discount.
    No, Gateway Ford Lincoln Mazda does not offer emergency services.
    Yes, Gateway Ford Lincoln Mazda offers warranties.

    Contact information

    1055 West Andrew Johnson Highway, Greeneville, TN 37745

    www.gatewaydeal.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    8:30 AM - 6:00 PM