Went very well, in spite of weather challenges. Terry and his crew did a great job, and met my expectations. I've seen some poor reviews, and I think these are related primarily to his availability and not showing up. As I found out, he is very busy, and is hard to get out for an estimate. Once I got the estimate, he showed up everytime that he promised, and finished the job in a timely manner. I knew he would be hard to get because he does a good job and is reasonable on his prices.
Description of Work: Replaced shingle roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,600
DEbbie L.
08/2015
1.0
roofing
+ -1 more
Owner of company came by to provide estimate for work the week of 7/27/15. We called them on Friday July 31 and agreed to have them come Saturday afternoon to complete the job. Owner said they would be finishing another job on Saturday morning 8/1 and that they would be coming that afternoon, however, we waited all afternoon for them to arrive and they never came. Needless to say we were very disappointed. They were not even courteous enough to call us and explain they were running behind or that something unexpected came up. Obviously, we will never call Burriells Roofing again or refer them to friends or neighbors.
Description of Work: Nothing, roofer failed to keep appointment to complete repairs.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
krystle H.
05/2015
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
barbara M.
07/2014
1.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
C M C.
02/2013
5.0
roofing
+ -1 more
Thanks to Burriell’s Roofing, we were able to replace our shingle roof with a high quality metal roof for less than what several other contractors in the area quoted for a shingle roof. However, be really cautious if you are dealing with an insurance claim on your roof and want to change from shingles to metal. Read all the fine print in your claim very carefully. We discovered that removing the old shingles and putting down a new underlayment were labeled “Paid When Incurred” (PWI) expenses on our claim. If we had installed the metal roof on wood strips that were placed over the existing shingles (like several other contractors wanted to do), we would not have received about $750 of our insurance claim because the shingles would not have been removed nor would a new underlayment have been put down. Burriell’s Roofing worked with us to be in compliance with the insurance company’s requirement that the old shingles be removed in order for us to receive full payment of our claim. We are extremely happy with our beautiful new metal roof. Even our house looks like it is smiling.
Description of Work: We had wind damage to our roof and were dealing with an insurance claim. Terry Burriell came to give us an estimate less than 24 hours after we called. He explained everything in detail and his estimate was itemized and clear. He even had his insurance company send me proof of his insurance coverage. Because of the high wind in this area, we really wanted to install a metal roof rather than replace the shingles. After talking with our insurance company (see comments below), we had to have Terry come back out a second time to give us an estimate for a metal roof installation that involved tearing off the old shingles first. Once we gave the go ahead, he and his crew of six came in less than a week to install our new roof. They completed the job in one day. All of his workers were friendly, clean-cut and courteous. Terry was up on the roof working right along side them for most of the day. They did a beautiful installation job, and they cleaned up and removed every speck of material from removing the old shingles. Terry was patient and understanding as we had to deal with the insurance claim process even though it meant he had to make a couple extra trips out to our house to deal with the paperwork after the job was finished. This is a great company to work with, and Terry Burriell is professional in every sense of the word. We highly recommend Burriell’s Roofing and will definitely call them again for any future roofing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
John L.
05/2012
5.0
roofing
+ -1 more
The job was performed as projected with the exception on a short weather delay. All work was completed professionally. There was no unexpected problems or added costs. Truly a good experience.
Description of Work: Terry Burriell was professional in every way. He took the time to sit down and go over every aspect of the job. He provided a detailed estimate and subsequent contract. His installation team workers were friendlly and efficient and all work was completed to our satisfaction. Terry personally insured evrything was done right. Great company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
John W H.
01/2012
5.0
roofing
+ -1 more
.He gave me an estimate on time and cost which was time wise within a week...cost wise right on.He followed up after job was complete to make sure we were happy.
Description of Work: Terry has applied 4 roofs for us and i can say he does a great job, cuts no corners, always does the job and clean up as he was living in the home himself..His company is the BEST, you can be sure your in the dry. The men that work with him are very good...like it's thier company. Terry is on the job site from start to finish. Don't settle for less than the best...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
scott W.
10/2011
5.0
roofing
+ -1 more
Great, got an estimate, a start date and completion date. The job was performed on time and they left no trash or materials behind.
Description of Work: Had wind damage on roof. Had them come out and do a temp. patch, a good patch was performed until they could replace entire shingle roof. Replaced the roof at a latter date, great workmanship, quality, and keep me informed of any issues. I have recommended them to others in need of roofing. They do what they say and in a timely manner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Tom H.
12/2010
5.0
roofing
+ -1 more
Overall, we are quite pleased with the work. For the first time in a while I can say let it snow, let it snow, let it snow. This first rain since the now roof has water going where it needs to go and nowhere else! I look forward to working with Burriell's Roofing again this summer to put a roof on the other part of the house based on an estimate for the overall house, excluding the work described in this report. They did great work and worked with us to prioritize our repairs.
Description of Work: They worked with us to replace our roof in sections. This job entailed shingle removal and significant repairs prior to installing a metal roof. Prior to this, the roof did not integrate with the gutters. It now works great! They were easy to contact, kept appointments, and worked quickly on the job. Because of the additional repairs they were unable to finish on Saturday. They offered to either wait until Monday or complete the work on Sunday. They finished the job on Sunday as promised, provided itemized billing receipts, and were professional in all respects. They also made minor repairs on the other section of the roof that will allow us to defer replacing that part of the roof until this summer. They are licensed and insured and have 25+ years of experience.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing
FAQ
Burriell'S Roofing is currently rated 4.8 overall out of 5.
No, Burriell'S Roofing does not offer free project estimates.
No, Burriell'S Roofing does not offer eco-friendly accreditations.
No, Burriell'S Roofing does not offer a senior discount.
No, Burriell'S Roofing does not offer emergency services.