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Bailey Heating & Air

Heating and Air Conditioning, Natural Gas Lines, Chimney Caps,

About us

Additional contact name - Robert Bailey.

Business highlights

Emergency Services Offered

Services we offer

All Residential heating and a/c services, light commercial heating and a/c (service, repairs, installs,i.e.)

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Charles H.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
I have an outside heat and air unit, that i actually bought from Master-Tech with a 10 year parts and service from Amana. Unit stopped working 2-2-21, called Master-Tech (wouldn't even return my call). I called Baileys, who had someone here at 8 am 2-4-21, fixed all problems (and there were several). The honored Amana warranty, did a fine job and have my unit working better than brand new! Will not consider anyone else in the future. I wish I had done business with Bailey's from the get go. Great people. Charles Harmon.
Description of Work: Repair HVAC unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. They're extremely professional, very friendly, honest and reasonable.
Description of Work: They repaired an air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jeffrey L J.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very Professional. Knew what they were doing. Fixed promptly.
Description of Work: Fixed issues with A/C Condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joseph K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Exceptional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice E.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent and service in a timely manner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Came out to the house within 1.5 hrs of call. Identified the problem immediately. Had the parts on the truck. Fixed the problem in 15 minutes. |Great service. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Valerie L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Looked at my inside unit. It was had collapsed coils and the service rep straightened and cleaned the unit. He did an awesome job! He even brought me some filters that night as an extra trip to have for my furnace!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Bailey Heating & Air
Thank you so much for your review. Glad we were able to help you. Please feel free to call us if you need anything. Robert and Carla Bailey

Susan C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Earl was great. Checked everything out and found a bad fuse. Replaced and total cost of $65.00. What a deal!
Description of Work: Fixed heat pump that was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Bailey Heating & Air
[member name removed], Thank you for the great review. Earl is wonderful, so glad he was able to detect and fix the problem so easily for you. If you need any further service, please don't hesitate to call. Thank you, Robert and Carla Bailey

Mary Jane K.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Really helpful, had great ideas and helped with a problem we didn't know we had, not enough air flow thru one of the ducts.
Description of Work: installed new ac and heating and redid one of the ducts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Bailey Heating & Air
Ms. [member name removed], Thank you so much for your review. We always love to hear from happy customers. So happy we could be of service to you. Please don't hesitate to call if you need anything. Thank you, Robert and Carla Bailey

Aaron C.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our old heat pump had been dying for several years. This year it finally bit the dust. I had a friend who was going to install a new system for me, but that didn't work our, and I called Robert Bailey who I already knew from working with him on some commercial projects. He came by quickly and gave me a an estimate and advice. After that visit, it was around 10 days until the work started with the bulk of the time spent in removing our old ducting and installing all new. Our old ducting was absolutely filthy inside. Robert also advised us to install an HEPPA filter, which should help with some of the airborne pollutants in our house. The guys finished a few hours after lunch on the 2nd day. They took time to make sure they had everything right and answer any questions I had. They were all friendly and I felt fine having them in my home. I was very impressed with the detail of their work to accurately balance the airflow in our home, which is more complicated than one might think! Definitely will use Bailey's again!
Description of Work: We had a full replacement of our entire heat pump system and ducting. I've dealt with Bailey's in some commercial applications and know they do excellent work. They did a detailed job, clean up after themselves, and were friendly yet diligent in their work. Carla in the office is wonderful to work with! I will gladly use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,700

Response from Bailey Heating & Air
[member name removed], Thank you so much for your review. Always happy to hear that we have another happy customer. Please feel free to contact us if you need us. Thank you, Robert and Carla Bailey

Paul G.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were recommended to me. It has been a couple of years but I have no complaints. They came out quickly and did good work.
Description of Work: Bailey Heating & Air installed a heat pump for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bailey Heating & Air
Thank you for your review. Please continue to recommend us to your friends. We appreciate your business. Thank you, Robert and Carla Bailey

gary F.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They had a good reputation, their system was the lowest price for a replacement, I was able to do a 3 month payment plan and the service was excellent.
Description of Work: We did an install with a new heating/air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bailey Heating & Air
Thank you so much for your review. Always glad to hear from our happy customers. Thank you, Robert and Carla Bailey

Janice W.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are so nice, professional. They come very quickly, even the same day. There work really lasts, I haven't had any problems. They will come out and check for any problems if you have concerns. They are very reasonably priced.
Description of Work: They worked on my furnance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bailey Heating & Air
[member name removed], Thank you so much for your review. I do apologize for taking so much time to see it. Feel free to contact us with an problems you may have. Thank you, Robert and Carla Bailey

    Contact information

    501 E McKee St, Greeneville, TN 37743


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Natural Gas Lines,
    Chimney Caps,
    Appliance Repair - Small

    FAQ

    Bailey Heating & Air is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Bailey Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Bailey Heating & Air does not offer free project estimates.
    Yes, Bailey Heating & Air offers eco-friendly accreditations.
    No, Bailey Heating & Air does not offer a senior discount.
    Yes, Bailey Heating & Air offers emergency services.
    No, Bailey Heating & Air does not offer warranties.
    Bailey Heating & Air offers the following services: All Residential heating and a/c services, light commercial heating and a/c (service, repairs, installs,i.e.)

    Contact information

    501 E McKee St, Greeneville, TN 37743


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed