HORRIBLE!!! The middle of August ac breaks our landlord hires them due to contract and charges 3,000 more than the other estimates I received. The job takes a day, and were paid overtime to do it on Saturday after having waited over 2 weeks already they cancel last minute on Friday night. We paid for a room so they have space to complete the job that was nonrefundable and would not compensate us for loss of money. She said "they have no dogs in that race!" Basically oh well tough luck! HORRIBLE HORRIBLE BUSINESS PRACTICES NEVER USE THEM UNLESS YOU WANT TO BE MISERABLE FOR 3 WEEKS MINIMAL AND RUDE MANAGEMENT THAT I DOUBT IS EVEN THE ONE IN CHARGE
Description of Work: A.C. unit replacement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Response from Air Pro Heating and Cooling Inc
The landlord was aware of everything that was happening. We did not receive any overtime pay. The job was postponed, not cancelled - again - landlord was aware. Tenant's issues are between landlord and tenant, not Air Pro. Landlord is very pleased with Air Pro's service & pricing.
Pam W.
11/2018
5.0
heating & air conditioning/hvac
 + -1 more
Best experience ever! Service in 24 hours or less, professional, courteous, available, competent! Love them!!! Will never use anybody else!!!
Description of Work: repair HVAC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Eddie G.
11/2017
5.0
heating & air conditioning/hvac
 + -1 more
Fast, courteous, and professional. Highly recommend.
Description of Work: Our HVAC System would not start. The professionals at Air Pro responded, diagnosed the problem and ordered a part that was shipped overnight. They had us up and running very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Laura P.
02/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Replaced leaking 15-year-old heat pump with new unit & programmable thermostat. Both sales and service personnel were very professional and went to great lengths to make sure we were getting exactly what we wanted. They showed us some maintenance tips and walked us through how to use the new thermostat. Also offered free freon recharge when the old unit ran out before the new one was scheduled to be installed. I'll definitely continue to give these folks my business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Ravenwood I.
01/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: We had a problem with an A/C needing charged.
Rating Category
Rating out of 5
Yes, I recommend this pro
Bob C.
12/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I had a new York heat pump installed along with a new air exchange unit. Air Pro poured a new concrete pad for the outside unit. They gave me several quotes for different units, and I chose the top of the line unit mainly due to the high SEER and excellent warranty. Good crew of guys eager to answer any questions. They arrived on time and finished in a very timely manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Dean P.
10/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: installed new heat pump with gas furnace , did great job,super nice people
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
James D.
08/2014
5.0
heating & air conditioning/hvac
 + -1 more
Heat Pump went out at 5:30 PM 8/21/2014. I called them first thing in the morning and they were here within 1/2 hour. Took one look and saw the problem,Bad Capacitor, replaced it and we were back in business.The Technician was polite,friendly, and very professional and experienced. I will call them again if needed.
Description of Work: Replaced Capacitor in A/C Unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
bill H.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: replaced fan and capaciter
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ellen H.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
What a delight to work with a company who does exactly what they commit to. They were prompt in meeting their time commitments for coming to quote and completing the work. They were professional and had extensive experience. They took all the time needed to understand what I wanted and were very focused on ensuring I understood the options so I could make an informed choice. I wanted an air cleaner and asked about an electrostatic unit.. Instead of selling me what I asked for they took time to walk though the other options and in fact down-sold me to a more effective, less expensive plasma technology. Not many companies would do that. I was so pleased with the plasma option that I bought two additional units for my parents and daughter. The installers showed up on time, worked hard and were very conscience leaving my home in perfect condition. I had York units installed (made in the US) and so far have been very happy with their performance. I would unconditionally recommend this company to anyone.
Description of Work: Installed two heat pumps and plasma air cleaners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,300
Teresa F.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
We bought our heat pump from them. It was out of warranty. They checked everything inside and out, and it was a minor repair. They switched something out, and we were up and running again in 30 minutes. Keith and his team are the best.
Description of Work: heat pump repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Shirlee W.
07/2013
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Repair frozen up air conditioner replacing Sensor. Very professional and courteous, fast and effective. Would recommend them to stand behind their product and service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Valere D.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
problem with air return unit - leaking - faulty gasket - repaired
Description of Work: Excellent - quality service - professional and courteous - know their business -
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Sheri R.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
We got to know about them through our neighbors. Everything about them is very good.
Description of Work: Air Pro Heating & Cooling installed a system about three years ago and someone came out for service about a year or two years ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Pool and Spa Service
FAQ
Air Pro Heating and Cooling Inc is currently rated 4.7 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Air Pro Heating and Cooling Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Air Pro Heating and Cooling Inc offers free project estimates.
No, Air Pro Heating and Cooling Inc does not offer eco-friendly accreditations.
No, Air Pro Heating and Cooling Inc does not offer a senior discount.
Yes, Air Pro Heating and Cooling Inc offers emergency services.
Yes, Air Pro Heating and Cooling Inc offers warranties.
Air Pro Heating and Cooling Inc offers the following services: HVAC, Heat pumps & pool heaters.