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Key Heating and Cooling, LLC

Heating and Air Conditioning, Plumbing

About us

Custom Home Installs, Tune-ups and inspections, Air Conditioning Services, Service and repairs, Duct work. Free estimates and 24/7 Emergency services. Residential and Commercial Customer Service Satisfaction

Business highlights

11 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
0%
2
13%
1
13%


Rating CategoryRating out of 5
quality
3.9
value
4.0
professionalism
3.9
responsiveness
3.9
punctuality
4.2
Showing 1-8 of 8 reviews

Lydia R.
11/2019
2.0
heating & air conditioning/hvac
  + -1 more
He came to check out our air conditioner and he said that they have ran out of Freon and suggested a replacement of the whole unit. We agreed and he told us that he will be coming back the next week to install a new unit, and then extended a week. About 4 weeks of getting him to replace our air conditioning unit, My son-in-law called him and told him that we need the air conditioner to be installed already, and 2 days after that call, he finally came and installed a new unit for us.
Description of Work: Air Conditioning System Unit Replacement

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$4,500

James M.
01/2019
5.0
plumbing
  + -1 more
Key Heating and Cooling came to give me an estimate for the work I needed to be done. They saw the leak I told them about, then dug a hole to confirm there was no other problems. They determined that the water meter needed to be replaced due to possible damage to the metal line attached to the meter. Since the water meter has to be replaced by the water company they didn't charge me any money. They were polite and attentive to what I told them, and went beyond what I expected under the circumstances. I would call them again if needed.
Description of Work: Connector between water meter and main water line needs to be replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ilana S.
12/2018
1.0
plumbing
  + -1 more
they ended up breaking the toilet in four pieces and replacing it, and requiring me to pay for a new toilet.
Description of Work: asked them to come fix a running toilet

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$200

Timothy R.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Although I didn’t hire him for the job, his bid was fair and was very knowledgeable. Showed up on time and was very polite.
Description of Work: New install a heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela W.
10/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Couldn’t ask for better service
Description of Work: Tub Handle and faucet tightened into wall and clean and service hvac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Pamela W.
10/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Friendly and professional. Repaired and or replaced all issues. Outstanding work and Work ethics. Definitely recommend
Description of Work: 1. Install splash blocks to more than one downspouts that are emptying next to structure perimeter 2. Rear exterior door needs adjustment to tighten up the door against the weather-stripping.T light is showing through. 3. The hall tub fixtures (handle and faucet) are not adequately secured inside the wall cavity to prevent movement. Evaluate by an experienced Handyman or plumber and repair as needed. 4. Adjust front downstairs bathroom entry door strike plate to function properly by qualified handy person. 5. Clean and service HVAC systems by licensed Hvac company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Brandon S.
10/2018
4.0
heating & air conditioning/hvac
  + -1 more
Great key had to replace some parts and i didnt have buy a new unit yet.
Description of Work: Hvac unit freezing up in winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jason J.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
They were very responsive, knowledgeable, courteous, and professional. They cleaned up after themselves and did an outstanding job. I would recommend them to any family and friends.
Description of Work: They installed a new HVAC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    304 W College St, Greenbrier, TN 37073


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing

    FAQ

    Key Heating and Cooling, LLC is currently rated 3.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Key Heating and Cooling, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Key Heating and Cooling, LLC offers free project estimates.
    No, Key Heating and Cooling, LLC does not offer eco-friendly accreditations.
    Yes, Key Heating and Cooling, LLC offers a 5% senior discount.
    Yes, Key Heating and Cooling, LLC offers emergency services.
    Yes, Key Heating and Cooling, LLC offers warranties.

    Contact information

    304 W College St, Greenbrier, TN 37073


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day