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Sands Plumbing

Plumbing, Drain Pipe Installation

About us

We are a small company that offers nothing but quality work.

Business highlights

11 years of trusted experience
Family Owned & Operated

Amenities

Warranties
Yes


Accepted payment methods

Check
CreditCard

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.8
professionalism
4.8
responsiveness
4.3
punctuality
4.5
Showing 1-5 of 5 reviews

jenny M.
05/2017
5.0
plumbing
  + -1 more
Very well. Chris not only did an excellent job but also displayed a passion for plumbing, which I appreciated. He is 100% professional, on time, no hidden costs, no surprises about cost as for other plumbers I have worked with.
Description of Work: Toilet valve and flapper replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Cathy M.
04/2016
4.0
plumbing
  + -1 more
On one cabin, we asked him to replaced two shower faucets. One he was able to replace the cartridge which took him 1.5 hours. The other one, he replaced the cartridge and then realized that he needed to replace the entire unit. He charged us for 2.5 hours, a cartridge and a new faucet. In my opinion, as a professional plumber, he should have been able to look at the faucet and tell whether or not it needed to be replaced. The bill was over $600 to replace two faucets. Two of the other three bills seem to take more time than they should have as well.
Description of Work: Originally we had him come and do work at our office/home. He did a good job and charged a fair price. We called him back to do additional work at our cabins. We organized a day where he could do 4 jobs for us in one day while we were on vacation. When we came back, we received 4 bills (as requested) but they were far higher than we anticipated.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$1,000

Response from Sands Plumbing
We appreciate your review. After contacting the customer, we discussed the price before the job was done and the customer had agreed upon that price. The cartridge did not take an hour and a half to replace, the time was mostly spent driving to Sevierville. We drove out of our coverage area to help this customer and they were well aware that there would be a trip fee of half an hour. In total parts for the job was three hundred dollars, we only charged three hundred dollars for labor to replace faucet, cartridge, and drive to Sevierville twice. Overall we feel that the customer was charged a fair price for the time we had invested in the job. We have went above and beyond to make the customer happy, including coming out in the middle of the night to fix a water heater.

Stephani R.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Great price and service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia E.
12/2015
5.0
plumbing
  + -1 more
Chris came (he showed up EARLY- and called ahead to make certain it would be ok!) and evaluated what was needed to run a gas line to our new stove in the kitchen. He was very thorough and informative - discussing all aspects and what would be best and why. He then left for a short amount of time to gather all the parts needed (on his own time mind you) for the job. He was very thorough, friendly and did a great job. He even helped move the new stove in place and hooked it up, tested it and set the clock! Where do you get that kind of service these days? Once finished, he walked me through and showed me exactly what was done, explained all costs. In conversation I mentioned a leaky bath faucet and he offered to take a look. He did, went out to his truck and 2 minutes later said he had put in new gaskets and showed me the old ones. He didnt charge me for this and said if it continued to leak, he would come back and replace the only other part that could be causing the drip. I am very pleased with my experience with Sands Plumbing and highly recommend him to anyone who needs plumbing and or gas work. I have added him to my phone contacts and now have a plumber I know I can rely on. To top it all off, he's a nice guy and felt very comfortable with him in our home. Great customer experience.
Description of Work: Installed a gas line to our new stove in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Debbie M.
06/2014
5.0
plumbing
  + -1 more
The last plumber made it look like more work then it really was to charge me more but sands plumbing made it look to easy and was fast and on time and i could go about my day thanks guys
Description of Work: My kitchen sink was stopped up and he they came out and snaked it out in no time at all and they was halfthe price of my last plumber , i will definitely call them from now on

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    185 trigonia road, Greenback, TN 37742


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Pipe Installation

    FAQ

    Sands Plumbing is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Sands Plumbing accepts the following forms of payment: Check,CreditCard
    No, Sands Plumbing does not offer free project estimates.
    No, Sands Plumbing does not offer eco-friendly accreditations.
    No, Sands Plumbing does not offer a senior discount.
    No, Sands Plumbing does not offer emergency services.
    Yes, Sands Plumbing offers warranties.

    Contact information

    185 trigonia road, Greenback, TN 37742


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM