Steele Services

General Remodeling, Flooring Sales and Installation, Drywall,

About us

We have over 25 years experience in the emergency restoration service industry. Since 1991 we have been a family owned and operated company specializing in water damage restoration and insurance claims for both residential and commercial projects. We work directly with our customers and insurance companies to quickly mitigate losses to property. We can also help navigate the process of repairs, easing the burden on you and making sure you receive the full benefits of your insurance company. We are delighted to put our years of experience to use in other areas of home repair and maintenance and are now available for Bathroom Remodeling, HVAC Service & Repairs, and Carpet cleaning!

Business highlights

33 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Water Damage Specialist, water extraction, Water Damage Cleanup, HVAC service and repair, Bathroom remodels, Carpet cleaning, Roofing, and Renovations.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-12 of 12 reviews

Mark S.
04/2024
5.0
Steele found that the project that we thought was isolated to one room was actually a multi room project. They did a good job of diagnosing the problem, treating and clearing out molded flooring, drywall, and framing. They dried everything out and had leaking windows re-installed and leaking brickwork sealed. I recommend them to anyone who has water damage that needs to be repaired.
Description of Work: See above.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Response from Steele Services
Mr. [Member Name Removed] thank you for the review. I’m glad we’re able to locate the issue and get you taken care of, it was a pleasure working with you. Don’t hesitate to call if you need us and any capacity in the future.

William H.
03/2024
5.0
custom cabinets
  + -1 more
This was the best contractor experience we ever had. It was a lengthy and difficult job, but Scott Steele kept in very close communication. He paid close attention to detail from the original inspection, through remediation, reconstruction, and final cleanup. We recommend him completely.
Description of Work: water damage repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Steele Services
Thank you for the great review. It was a pleasure to get to know you and a joy working on your home. Thank you for choosing us to work on your home. In the future if there is a need for our services here at Steele Services please give us a call.

Alex N.
11/2019
5.0
Everything went well. Great to work with.
Description of Work: Water and Smoke Damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Steele Services
Thank you so much for the great review. I’m glad Steele Services could assist you with your project. Please let us know if we can be of assistance to you in the future.

Marcus M.
05/2019
5.0
drywall, picture framing, remodeling
  + 1 more
Scott and his team did an excellent job working with a concern I had for months. I could not find many people to help me with the wall restoration issue that I had with a header wall that rotted in between a brick wall and dry wall. Steele services was really informative and strategic in finding a way to fix it and did on time, within budget and good quality. I appreciate them and would use them again in a heartbeat!
Description of Work: Rotted wall removal and reatoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Response from Steele Services
[Member Name Removed] It was a pleasure working with you. I’m glad Steele Services could assist you with your project. Please let us know if we can be of assistance to you in the future.

Damien M.
04/2019
5.0
remodeling, basement remodeling
  + 0 more
Excellent service. He was very knowledgeable with dealings with insurance company on my claim. He took care of all my needs to fix the issue and ways to keep it from happening again.
Description of Work: Water damage from hvac unit in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Steele Services
Thank you so much Mr. [Member Name Removed]. It was a pleasure working for you. If you need anything else in the future, please don't hesitate to call us.

Stephanie H.
04/2019
5.0
Amazing. He was quick to respond and worked with my insurance company. I couldn’t have asked for a better company. I would use them again.
Description of Work: Water damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steele Services
Thank you! [Member Name Removed] it was a pleasure working for you. If you need our services in the future, please give us a call.

Frank E.
04/2019
5.0
remodeling
  + -1 more
It was fine. They did a good job.
Description of Work: They did a remodeled of my house that part of it was flooded.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steele Services
Thank you! [Member Name Removed] I hope you and your wife are doing well.

Sandy B.
12/2016
5.0
flooring contractor
  + -1 more
They done a excellent job. Would definatelly rehire in the future
Description of Work: Floor joists replaced an beams put across bottom of floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne S.
07/2015
4.0
custom cabinets, ceramic tile, drywall, flooring contractor, plumbing, remodeling, woodworking, home remodeling
  + 6 more
unknown
Description of Work: water damage due to broken hot water tank. Had to replace flooring, tiles and some painting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kelley C.
11/2014
5.0
drywall, flooring contractor, plumbing, home remodeling
  + 2 more
Our overall experience with Scott and his team was first rate. They showed up when they said they would and communicated with me on a regular basis to keep me informed of the works progress.
Description of Work: Had water damage from a bad pipe in the master bedroom. Scott and his team came in and quickly got the problem under control and then made all the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Kym S.
10/2014
5.0
woodworking, drywall, ceramic tile, flooring contractor, custom cabinets, plumbing, remodeling, home remodeling
  + 6 more
We noticed a burst pipe under our cabin and immediately called Steele Services. They arrived same day and took care of the leak. The next day they were out to assess damages and start the process we would need to go through with insurance to get everything back to the way it was before the leak. They started to work getting everything torn out then brought in machines to dry everything. After that came the rebuild, which was fabulous! They made the whole process easy on me by dealing with all of the insurance aspects and the final product was extremely well done.
Description of Work: Repaired broken pipe, replaced subfloor, drywall, hardwood, tile, and cabinetry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Kym S.
03/2014
5.0
Due to the extreme cold we had a main line break underground. We discovered the leak on a Sunday, and called Steele Services. I had planned to be in line for Monday since it was late on a Sunday and bitterly cold. Instead he drove over to make sure it was something that could last overnight and cut off the water supply to the area. The next day was cold, windy, and raining. They made it back out to fix everything promptly despite the weather. They work promptly and efficiently. I have used many repair services over the years, Steele Services is where I will continue call for any repairs in the future.
Description of Work: Replaced burst pipe underground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Steele Services
Thank you so much [Member name removed]! I'm so glad everything worked out! We are on call 24/7 to respond to our customer's needs. We look forward to continuing to work with you on other projects in the future!

    Contact information

    109 East Ave Suite C, Goodlettsville, TN 37072

    http://Facebook.com/steeleservices

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM


    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    7840
    Trade License Locale
    Tennessee
    Trade License Authority
    STATE OF TENNESSE DEPARTMENT OF COMMERCE AND INSURANCE
    Trade License Expiration
    07/31/2024
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Flooring Sales and Installation,
    Drywall,
    Kitchen and Bath Remodeling,
    Ceramic Tile,
    Basement Remodeling,
    Framing,
    Lead Testing & Removal,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Roofing,
    Radon Detection & Reduction

    FAQ

    Steele Services is currently rated 4.9 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Steele Services accepts the following forms of payment: Check,CreditCard
    No, Steele Services does not offer free project estimates.
    No, Steele Services does not offer eco-friendly accreditations.
    No, Steele Services does not offer a senior discount.
    Yes, Steele Services offers emergency services.
    No, Steele Services does not offer warranties.
    Steele Services offers the following services: Water Damage Specialist, water extraction, Water Damage Cleanup, HVAC service and repair, Bathroom remodels, Carpet cleaning, Roofing, and Renovations.

    Contact information

    109 East Ave Suite C, Goodlettsville, TN 37072

    http://Facebook.com/steeleservices

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM