I had gotten estimates from 4 companies and Mclemore's price was $1,000 more than the highest bid from the other 3 companies. The written quote states: "*** Stump grinding services: DOES NOT INCLUDE REMOVAL OF GROUND CHIPS ***" The written estimate also states that it "...does not include material price increases or additional labor and materials which may be required should unforseen problems or adverse weather conditions arise after the work has started. I wasn't real thrilled with McLemore's additional disclaimer stating that "Customer accepts that job may require the use of heavy equipment which may cause damage to driveway or property grounds." The company states none of this is their responsibility.
Description of Work: I got an estimate to cut down a large hackberry tree in my backyard. They didn't make it when I was home but rather came while I was gone and left the estimate.
Rating Category
Rating out of 5
value
1.0
Response from MCLEMORE'S TREE SERVICE
On behalf of McLemore's Tree Service, I will say when I speak to a customer concerning an estimate I always state we will give you an estimate within 2-3 days unless an appointment is set for a specific date and time. I keep log records of all calls. (Member name removed) called on Thursday August the 16th and we arrived on Saturday August 18th to give a free estimate. I had a full description of what was needed therefore I left the estimate for customer. As far as the price, we have been in business for 25+ years we look at all options in removing a tree. On this estimate I indicated both neighbors would need to give permission to access through their property. There was no access using (Member name removed) property. I am glad (Member name removed) received other bid's we actually encourage customers to do this. I am sure someone in her local area could do the job cheaper than we could making a 44 mile round trip. We do have disclaimers in writing on our estimates as most replicable companies do. I do however have a motto which is “cheaper is not always better.” We carry 2 million dollars of liability insurance coverage; arrive with $100,000 worth of equipment and 40 years combined experienced employees. We are definitely not two men and a truck kind of service. So with this said, I am sorry that (Member name removed) feels this way but, there is a reason why we have remained in business for all these years.
Mary P.
06/2010
4.0
tree service
+ -1 more
The work was fine and the price was good. The customer service, sadly, was not great. It was more than two weeks after my initial request for an estimate before someone came out. (I think I had to call back a couple of times.) Then they didn't show up the first two times they were supposed to do the job. I think the first time they called me; the second time I think I had to call them. They finally rescheduled for a Friday. I waited around all day with no word. They showed up at 7:00AM on Saturday without any advance notice and were somewhat surly---don't think they wanted to be there. Anyway, the guy on the phone was nice enough and he did say they were way behind because there had been so much rain. And the price was great! I almost felt guilty....almost.
Description of Work: They trimmed a tree, removed a live tree, and removed 2 or 3 dead trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$700
Kaul B.
07/2009
5.0
tree service
+ -1 more
They had 4 workers onsite to operate the crane truck, cut the limbs and put the chain around the cut limbs to lift them out of the trees and put into the chipper truck. These guys know exactly how to work in the most efficient manor, and were all friendly. No accidents occured with limbs falling on our house,etc. These guys are real pros and it was fun watching them work in the trees. Several neighbors were so impressed that they booked more jobs on the spot. They totally cleaned up after the job as well.
Description of Work: I called Shawn for an estimate to cut out tree limbs that fell on our carport. Due to the urgent nature of the situation, Shawn came over the next day. I asked Shawn to bid on cutting neighbor's tree branches that had several branches leaning over our house as well. McLemore's was the best bid out of 5 people I called to bid. This job was a 9-10 hour job, and they were onsite working within 3 days of the tree falling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Patrick O.
08/2008
5.0
tree service
+ -1 more
I own some rental property in Hendersonville and needed some dead trees removed, so I searched Angie's List and made some calls. I had several people come out, and I had two estimates that were five hundred bucks apart. Considering I am a out of state property owner, it is easy for me to get screwed, so I have to be careful, anyway, MCLEMORE TREE SERVICE came out, they were cheaper than the other guy, they were honest, professional in their work. Yes I would hire them again.....
Description of Work: Three dead trees, very large trees I might add, right next to my house had to be removed, plus a large tree in front needed trimming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
JAMES J.
06/2007
5.0
tree service
+ -1 more
The service man and his helper were both nice, down to earth fellows. They worked quickly and carefully. Nothing was damaged in my yard and the trees he trimmed look so much better now. He ground out the stumps and removed every chip of debris from all the work. I would definitely recommend him.
Description of Work: He removed three mid sized trees and trimmed a lot of very large branches off three other trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
DONALD L.
06/2006
5.0
tree service
+ -1 more
I was very happy to hire McLemore Tree Service. They did an awesome job. They cut the tree down in about an hour and a half. They cut it up and hauled all the branches away. I highly recommend them.
Description of Work: They removed a huge Ash tree from our yard.
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Service Categories
Tree Service,
Lawn and Yard Work
FAQ
MCLEMORE'S TREE SERVICE is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
MCLEMORE'S TREE SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, MCLEMORE'S TREE SERVICE offers free project estimates.
No, MCLEMORE'S TREE SERVICE does not offer eco-friendly accreditations.
No, MCLEMORE'S TREE SERVICE does not offer a senior discount.
Yes, MCLEMORE'S TREE SERVICE offers emergency services.
No, MCLEMORE'S TREE SERVICE does not offer warranties.
MCLEMORE'S TREE SERVICE offers the following services: Tree removal, topping, deadwooding, and stump grinding. Services include excellent clean-up and wood removal.
Additional fee to remove chips from stump grinding. We do not cable trees or medicate dying trees.