Interactive Alarms

Description of Work: They installed my alarm. The technician was vet professional and explained everything to me

Description of Work: My wife and I have interviewed many alarm companies (probably 10) in the last year or so. Interactive Alarms was the first to be willing to adapt to our unique needs, because of the size of our house and the amount of windows and doors that needed to be monitored, and provide us with an affordable solution. We also appreciated the fact that they did not try to pressure sell us into something we were not ready for. Their knowledge and patience was well received by us. Secondly, I cannot say enough about Joe Seiler, the technician that installed our system. Right from the start Joe was extremely professional and obviously competent. Joe was at our home for nearly 11 hours on a Saturday, and not once did he try to rush or cut corners. Instead Joe was very meticulous and thorough, and always leaned towards getting things done correctly and completely…the first time. At one point we had to step out to run a few quick errands, and Joe offered to step out of the house and wait in his car until we returned. Which wasn't necessary, because at this point we completely trusted Joe. He was very courteous and respectful, and not once did he forget to act as though he was in someone else's home. Lastly, I have already been contacted by Monitronics (the monitoring company) to verify all of my information. They were very courteous and helpful. The girl I spoke to did not come across as rushed or "scripted", and she was very willing to help me with every question or concern I had. I felt even more confident in our new Security System after speaking to Monitronics.