They installed a new roof for me and now it is leaking. After inspecting it, it appears that they put shingles over a hole instead of having the builder fix the hole first. I have repeatedly tried to contact them and I can not get anyone to call me back.
Description of Work: Installed new Roof
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
$2,040
J R.
04/2014
5.0
roofing
 + -1 more
We had never used them before. They were extremely friendly, the communication was not always the greatest, I didn't get a response by email. They were trustworthy, and their price for the normal shingles roof was $9000, and then their price for the metal roof was much better than the other companies that we called. The only problem was that the front gutter came down a little bit, and he said he would come back and fixed it. I haven't heard from him. They did a great job and were great to work with. Sometimes he said he would come, and he didn't.
Description of Work: We used A & R Roofing Inc. They put a metal roof on our house, and they fixed our barn roof as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$18,400
MIKE H.
08/2012
5.0
solar panels
 + -1 more
I would rate them highly and will use them again in the future if needed.
Description of Work: I used A&R Roofing Inc. as a subcontractor; they have worked for one of my clients. They installed a solar attic ventilator fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Mary Ann L.
07/2012
5.0
roofing
 + -1 more
They did an excellent job. It was covered by my insurance. My insurance paid them. They were very nice and they had a very nice crew. Their professionalism was very good. I would definitely recommend them.
Description of Work: I used A&R Roofing Inc as I had a damaged roof.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl D.
01/2012
5.0
roofing
 + -1 more
I used this company to put a new roof on my house. They do a good enough job, and the experience was good. They showed up on time, and did good quality work. They were very professional and the contractors were quick and efficient. A good experience!
Description of Work: I had A & R do a complete roof replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Florence H.
08/2011
4.0
roofing
 + -1 more
Aand R did a good job.
Description of Work: A&R put a new roof on my house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
MIKE H.
06/2011
5.0
roofing
 + -1 more
Wind damage on roof. Bob inspected roof and found that this was the only damage I had and that roof was in good condition.
Description of Work: Very professional and punctual.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin T.
12/2009
5.0
gutter repair
 + -1 more
Work was done a few days after the estimate. It went very smoothly and quickly.
Description of Work: Ineffectual gutter screens were removed. Gutter helmets were installed. Some gutters were straightened and re-attached.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,380
Kevin T.
12/2009
5.0
roofing
 + -1 more
The estimate came 2 days after we called. The shingles and vents were installed a few days later on the first day when the roof was dry enough to walk on.
Description of Work: Replaced all shingles. Enhanced the roof ventilation with ridgevents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,081
Jean M.
02/2009
1.0
roofing
 + -1 more
Phone calls were not returned.
Description of Work: Work was not performed. We needed an estimate to re-roof about 2/3 of our home.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from A & R Roofing Inc
Our records do not show that this customer actually called us. We are sorry for her inconvenience.
Julie A.
10/2008
5.0
roofing
 + -1 more
It was good. They were easy and pleasant to work with. I was satisfied. We have had no problems since. It was very fairly priced. He worked with us with the price. It was good.
Description of Work: They put on half of a roof for us. They reshingled it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Eve F.
07/2008
5.0
roofing, gutter repair
 + 0 more
They did a great job from beginning to end. Tommy was very responsive and oversaw the project. They put the new roof on in one day.
Description of Work: Replaced entire roof and a couple of fascia boards and installed ridge vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
JONI P.
05/2008
1.0
roofing
 + -1 more
The owner said he would be out in the next few days to look at my roof and provide an estimate. After a week and half I called and they had no record of my home, or me calling. He was on his mobile and asked if he could check his files, then call me right back and then never called. It is a smaller job that I need help with and I would rather them just tell me they don't want to do it than make empty promises.
Description of Work: My roof was in need of a repair, so I called them for an estimate,.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gideon L.
09/2007
5.0
roofing
 + -1 more
In summary, it went great in all respects. Tommy Thornton of A and R did everything he said he would do and more. The price was reasonable and was acceptable to the insurance company without negotiation. The project was started on time, finished in a timely manner, and was done very well. The final price was as agreed although some extra effort and supplies were required. Clean-up was done well. Nothing was damaged below the roof. Proof of insurance was supplied before work began and an affidavit that all materials and subs had been paid was given before collection. A and R is a certified roofer for the material supplier which provides extra benefits to the customer. This is a superb contractor!
Description of Work: Complete tear-off and replacement of complicated shingle roof with 12-12 pitch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
JERRY D.
06/2007
5.0
roofing
 + -1 more
These guys were very good and did an excellent, quality job on my roof. They were very good about meeting the expectations that I had about the quality that the work should be. They were on time to start and on time to finish the work. My landscaping was not harmed in the process either.
Description of Work: A R replaced the sheathing and shingles on the roof of my 4000 square foot home. Everything was cleaned up when they left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GWEN T.
09/2006
5.0
roofing
 + -1 more
Very good. Bob was responsive, brought samples, helped us determine the right color shingle to use. Worked with our insurance company to be sure we received maximum insurance reimbursement.
Description of Work: New architectural roof and vent put on. Old shingle tear off, new roof and clean up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
MOLLY B.
06/2006
5.0
roofing
 + -1 more
A and R Roofing did a good job. The crew was very friendly and showed up on time. They also picked up as they worked, so it was never very messy. Everything went well.
Description of Work: A & R Roofing put a new roof on our house and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,000
06/2006
5.0
roofing
 + -1 more
A and R Roofing was really good to work with. I found them to be accommodating and friendly. The quality of the work was good.
Description of Work: A & R replaced the whole roof on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,100
Contact information
107 New Brick Church Pike, Goodlettsville, TN 37072
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Solar Panels
FAQ
A & R Roofing Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 3:30 AM
Tuesday: 8:00 AM - 3:30 AM
Wednesday: 8:00 AM - 3:30 AM
Thursday: 8:00 AM - 3:30 AM
Friday: 8:00 AM - 3:30 AM
Saturday: Closed
A & R Roofing Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, A & R Roofing Inc offers free project estimates.
No, A & R Roofing Inc does not offer eco-friendly accreditations.
No, A & R Roofing Inc does not offer a senior discount.
No, A & R Roofing Inc does not offer emergency services.
Yes, A & R Roofing Inc offers warranties.
A & R Roofing Inc offers the following services: All types of roofing (standing seam metal, shingles 6" gutters and all types of screens and guards Hardi board siding
Contact information
107 New Brick Church Pike, Goodlettsville, TN 37072