Surably provides proactive and preventative home and commercial maintenance plans. At Surably, we don't just on fix problems, we do everything possible to prevent them from happening in the first place by inspecting, servicing, and maintaining your property, inside and out.
Business highlights
Emergency Services Offered
Services we offer
Inspect, Service, and Cleaning of HVAC units, Water Heaters, General Appliances and Chimneys; Filters for Appliances and HVAC; Inspection and Servicing of All Home Plumbing; Inspection and Servicing of Garage Doors; Irrigation Start-Up/Shut-Down Check System Operation; 24-Hour Emergency Service Call Line; Home Repair and Improvement; Home Maintenance Plans
Warning for anyone in the Nashville TN area looking for home renovation. Disclaimer; this is our experience with a company named Four Seasons Surably. It all began on December 31, 2021 when we hired David the president of the company to renovate our home by adding an 8’ x 23’ addition to our master bath and bedroom. What we were told would be an estimated 4 to 6 week venture is now in month five. in the beginning all went well people showed up as they were supposed to for the first few weeks then slowly it began to be one or two days a week they would show. After that we would text David asking if anyone was going to show up with little to no response. We called as well receiving voicemail most of the time and again little to no response. At this time we started begging for anyone to show to complete our project with no answer day after day week after week. It has now been three weeks since anyone has shown nor have we had any promises of anyone to finish our project. The addition was partially finished , the bay window has been done yet part of the outside wood is left to the elements, the insulation underneath the renovation has yet to be covered from blowing around, when tiling in the bathroom they covered over our vent and were supposed to correct that by cutting into the flooring and adding the HVAC ventilation system which has yet to be done, we have exposed wires where lighting fixtures were supposed to be installed, we have 2’4’s holding up the bay window outside, exposed 2’x4’s in our bedroom where an entire wall was put in incorrectly. We paid David’s company an additional $1,600 to have a bathtub installed but had to hire a local plumber to install the faucets. And now after roughly 3 weeks of begging David to have someone show and him swearing that someone would be there the next day, the next week no one showed. Then we received a text from David stating it was a business decision that we sever ties and let us find someone else to complete the project, despite the fact that all of the above needs to be completed. Not only did he break the contract but now we have to find someone to finish all the items that were left undone with what’s left of our project funds. It is our opinion that anyone stay away from this company as they are untrustworthy and do not honor their word or their contracts. Again this is our personal experience and opinion.
Description of Work: Home renovation
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$24,000
Contact information
PO Box 361, Gladeville, TN 37071, Gladeville, TN 37071
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Service Categories
Home Warranties
FAQ
Surably is currently rated 1 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Yes, Surably offers free project estimates.
No, Surably does not offer eco-friendly accreditations.
No, Surably does not offer a senior discount.
Yes, Surably offers emergency services.
No, Surably does not offer warranties.
Surably offers the following services: Inspect, Service, and Cleaning of HVAC units, Water Heaters, General Appliances and Chimneys; Filters for Appliances and HVAC; Inspection and Servicing of All Home Plumbing; Inspection and Servicing of Garage Doors; Irrigation Start-Up/Shut-Down Check System Operation; 24-Hour Emergency Service Call Line; Home Repair and Improvement; Home Maintenance Plans
Contact information
PO Box 361, Gladeville, TN 37071, Gladeville, TN 37071