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Gantt's Heating & Air

3.0(
2
)

Heating and Air Conditioning, Electrical

About us

Family owned.

Business highlights

Emergency Services Offered

Services we offer

Residential & commercial refrigeration, heating, ventilation, air conditioning, refrigeration & HVAC repair, installation, metal work, electrical & tune-ups.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Financing Available
PayPal

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
4.5
professionalism
4.0
responsiveness
3.0
punctuality
3.5
Write a review
Showing 1-2 of 2 reviews
Kelley M.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
I got home around 7pm and found that my heat was not working. I have a toddler and it was cold and raining outside. When I called Danny with Gantt's Heating & Air he was very kind and prompt to arrive and fix my heat. He arrived at my house within 30 minutes and was working on my central unit. He explained to me the problem and had the part I needed in stock on his van. My heat was back working in no time. He has always done great work at resonable prices for me and my family. I would recommend this company to anyone. Great job!
Description of Work: Came out to my house late in the evening to fix my heat that was not working.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$72
Karen M.
07/2011
1.0
heating & air conditioning/hvac
  + -1 more
He replaced the blower motor but did not do it correctly. I kept calling to say my house wasn't cooling and that all the vents had condensation around them and were staining the ceiling. He gave me the typical you are a dumb girl response of that is what it is supposed to do. I called a couple other vendors to find out and they said it is not supposed to do that. When I got a real AC repairman here from North Star Mechanical, they were able to immediately spot his error and get the problem corrected. Now my house is cooling and the leaking has stopped. Now to get that mess cleaned up. Do not use Gannts to work on your AC/Heat units or you will end up with more trouble than it is worth.
Description of Work: He replaced the blower motor but did not do it correctly. I kept calling to say my house wasn't cooling and that all the vents had condensation around them and were staining the ceiling. He gave me the typical you are a dumb girl response of that is what it is supposed to do. I called a couple other vendors to find out and they said it is not supposed to do that. When I got a real AC repairman here from North Star Mechanical, they were able to immediately spot his error and get the problem corrected. Now my house is cooling and the leaking has stopped. Now to get that mess cleaned up. Do not use Gannts to work on your AC/Heat units or you will end up with more trouble than it is worth.
Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$300
Response from Gantt's Heating & Air
This customer contacted us with the complaint of her central unit not blowing air. The unit was checked for problems the day she called and it was found that the blower motor was not working, the blower wheel was damaged and the motor mounting bracket was broke. A new blower wheel, blower motor and mounting bracket was installed the same day which corrected the problem. Dead mice were found in the non-working blower wheel which was the cause of the damage to the unit. This caused the blower wheel to be out of balance, damaging it, which then broke the motor mounting bracket. A hole was then noticed in the duct located beside the handler. This hole was patched with aluminum duct tape. We were called out to resolve a non working unit problem which we did. Unit was working when the technician left the residence. Two weeks later, we received one call from her when she said she was having condensation on air vents. It was explained to customer that this can be expected when humidity level is high or air flow is restricted. Never did she get a so called “dumb girl response.” We are always very appreciative and respectful of our customers regardless of age, sex, race, or ethnicity, etc. Gantt’s Heating and Air did not install this unit or duct system. We do not agree with these accusations or feel that Gantt’s Heating and Air should be expected to be held accountable for the alleged complaints.

    Contact information

    PO Box 424, Gibson, TN 38338

    www.ganttshvac.webs.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Electrical

    FAQ

    Gantt's Heating & Air is currently rated 3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Gantt's Heating & Air accepts the following forms of payment: Check,Financing Available,PayPal
    No, Gantt's Heating & Air does not offer free project estimates.
    No, Gantt's Heating & Air does not offer eco-friendly accreditations.
    No, Gantt's Heating & Air does not offer a senior discount.
    Yes, Gantt's Heating & Air offers emergency services.
    Yes, Gantt's Heating & Air offers warranties.
    Gantt's Heating & Air offers the following services: Residential & commercial refrigeration, heating, ventilation, air conditioning, refrigeration & HVAC repair, installation, metal work, electrical & tune-ups.

    Contact information

    PO Box 424, Gibson, TN 38338

    www.ganttshvac.webs.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day