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Surfacescapes

Epoxy Flooring, General Remodeling, Flooring Sales and Installation,

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Showing 1-1 of 1 reviews

Patricia B.
08/2018
1.0
concrete repair, flooring contractor, remodeling, epoxy flooring
  + 2 more
I cannot recommend Surfacescapes. They put an epoxy floor in my garage which failed 3 times (top coat peeled) -- each time they blamed us for using "harsh chemicals" to clean it and allowing the dog to urinate on it. (We used soap and water to clean it and the dog urinated on it half a dozen times) Prior to hiring Surfacescapes, the owner, Gene White, assured us that epoxy could withstand anything -- even dog urine. Finally, after many months of haggling with Mr. White, I contacted the manufacturer of the product and they agreed that the product had been applied incorrectly. As a result, Mr. White agreed to redo it a fourth time. However, he then went back on his word because I filed a complaint with the Better Business Bureau. He then blocked our phone numbers and refused to answer emails. His behavior and communications were extremely unprofessional -- even childlike. His workers are not well trained and my guess is that Mr. White (Surfacescapes) has serious cash flow problems - why else would he bicker over a $2500 contract? I would think long and hard before doing business with Mr. White and Surfacescapes if you value quality work and prefer to do business with companies that respect their customers.
Description of Work: Epoxy floor in garage

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$2,500

    Contact information

    Germantown, TN 38138


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Epoxy Flooring,
    General Remodeling,
    Flooring Sales and Installation,
    Concrete Pouring and Repair

    FAQ

    Surfacescapes is currently rated 1 overall out of 5.
    No, Surfacescapes does not offer free project estimates.
    No, Surfacescapes does not offer eco-friendly accreditations.
    No, Surfacescapes does not offer a senior discount.
    No, Surfacescapes does not offer emergency services.
    No, Surfacescapes does not offer warranties.

    Contact information

    Germantown, TN 38138