Roof MD

Roofing, Skylights, Siding,

About us

Located in Memphis, Tennessee, Roof MD LLC is an established roofing services company known for offering reliable, quality services for all of your roofing needs. Our team of professionals specializes in roofing insurance claims and we offer the latest in energy-efficient products. Roof repair and installation are our top services and every job is completed in a professional, timely manner to protect your investment in your home. We are the only roofing company recommended by Memphis Code Enforcement Agent Steve Beckham, the best referral any roofer could have. We are also honored to once again receive the Angie's List Super Service Award, 5 years in a row !! Roof MD is affiliated with North American Co Pro; "we can get the roof bought when the other guys cant" NEW PROGRAM: Disability Help- Special financing for Home Improvement up to $25,000 20-year terms at 1-3% interest. average payment 600-1350 a yr depending on the amount financed. That's 50-115 a month. Limited Availability, act fast. Give us a call. We also do Windows and Restoration work, and commercial repairs. 12 months 0% interest available.

Business highlights

13 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Roofing.Roof repair, Flat roof repair Gutter, Gutter Guard, Insulation, Flat And Metal Roofing. Home Inspections. Painting, drywall ,

Services we don't offer

Ask for Details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.683 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
5%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 26-83 of 83 reviews

Melissa F.
06/2017
3.0
roofing
  + -1 more
Roof looks great! Sales person was very arrogant many times in regards to questions or concerns. Cleanup was not the greatest and the sales person could have cared less about it. One of his biggest selling points, was how we would never know the roofing crew had been here. This was an insurance job, so his money was guaranteed once job was complete. However, he stated one thing on front in and began demanding additional money once job was nearly finished. He nagged us several times each week for final payment, knowing that it was going to take 2 to 4 weeks for final payment to arrive per what we were told by insurance company. We were so thankful after the bad winds a couple weeks ago that there was no damage to our roof, so we wouldn't have to deal with them again.
Description of Work: Hole repaired in roof and a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Bill C.
06/2017
5.0
roofing, woodworking, house painters
  + 1 more
Flawlessly. Prompt and professional crews. Thorough clean-up, good follow up when work was completed. Roof shingles are straight and clean with neatly cut edges. House looks like new!
Description of Work: Complete removal and replacement of roof and re-paint on house and garage plus replacement of rotted wood trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather J.
06/2017
5.0
roofing
  + -1 more
When I was purchasing my home, Roof MD came out to check the structural integrity of my roof and gave me the confidence to go through with my purchase. Two years later, and my roof is still doing great! Dr. Leaky knows his stuff!
Description of Work: Roof inspection for house purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexis H.
06/2017
5.0
roofing, window treatments
  + 0 more
Excellent job! Friendly and professional. I would definitely use them again.
Description of Work: Roofing and window treatments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elyzabethe R.
06/2017
5.0
roofing
  + -1 more
Extremely well. Work was done in a very timely manner for an excellent price. Yard area was cleaned extremely well. Now we have had a full day of rain and no leaks so far.
Description of Work: 3 layers of shingles to be removed along with all other necessary items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ben W.
06/2017
5.0
roofing
  + -1 more
It was prompt and done professionally. Now my roof does not leak and looks great!!
Description of Work: Storm repair on my roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony M.
06/2017
5.0
gutter repair, roofing, skylights
  + 1 more
Every thing went smooth ,no hassle no head ache,paid the bill after finishing the job, some contractors require 50 percent down payment but Roof MD,does the job first then gets pay, I have refereed them to my family and friends.
Description of Work: commercial and residential

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phillip R.
04/2017
3.0
roofing
  + -1 more
The man arrived and went up on the roof for about 10mins came down and didn't give me very much information on the condition of the roof, so I don't really know any more than I did before he went up their. I went up and looked for myself and found a lot of the shingles are starting to curl up on the ends.
Description of Work: They were hired to do a roof inspection and small repairs if needed.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$99

Response from Roof MD
This is not the way we do business, if we find bad storm-damaged shingles, we assist the homeowner with a repair or dealing with the insurance. If my repair man was off his game, I apologize. if the serviceman didn't do what it should, It wouldn't make sense he would have made more money. But I see this was just a roof tune-up. The only thing a tune-up covers is adding silicone around chimney flashing and pipe boots. Then we recommend work if needed and do it. If it's over 400, we include it in the price. Sorry for any misunderstanding. PS: I quit doing these tune-ups as it seems Angie's list didn't make it clear what to expect. We now do the Inspections for free. I would rather lose a little money than to make a customer unhappy.

jodie G.
03/2017
5.0
home inspection, roofing
  + 0 more
Jose was on time and discovered the actual cause of the leak. We discussed my work schedule so he could work around it. He even offered to arrive before his normal working hours. The repair differed from what the home inspector thought the cause of the leak was so he explained in detail where the leak came from and how he fixed it. He was very professional.
Description of Work: Roof leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Gary J.
03/2017
1.0
roofing
  + -1 more
Never heard from contractor, money refunded from Angie's list
Description of Work: Roof repair

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Michael S.
02/2017
5.0
roofing
  + -1 more
It was very good. They came right away. It was like 3 or 4 days. They were very good. They were very quick to respond. They did the repair. They did a very good job.
Description of Work: I purchased a big deal for Roof MD. They did the maintenance and the repair. They also gave me a quote for putting some gutter shields in on my roof and we did not pursue that.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Suzanne C.
02/2017
5.0
roofing
  + -1 more
We had a roof leak that was very difficult to diagnose. Jose took the time to make certain that he found the leak and to show me that his assessment was correct. It took him a couple trips to completely fix the problem, but I was not charged any additional money and Jose came promptly when I called, within a couple hours. I appreciate Greg and Jose's commitment to quality work and customer service.
Description of Work: Roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Isabella G.
01/2017
5.0
roofing
  + -1 more
Excellent job. Excellent service. These guys are polite and very efficient. They actually know what they are doing and did not mess up a single things. Will use again.
Description of Work: Called for a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald L.
12/2016
5.0
roofing
  + -1 more
Perfect job - not one problem - would use again and recommend Roof MD TO ANYONE
Description of Work: Complete new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Shannon F.
10/2016
1.0
roofing
  + -1 more
Did not do work as promised and left me hanging. Will have to call second guy out to finish job
Description of Work: Roof repair. Roof MD

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Roof MD
I think you and Rivera had a communication problem. I believe he did what was required under the special,but that the additional work would of been extra. Sorry for any inconvenience. We services 100s of clients monthly and 99.9 % are happy and that's what we strive for.

brian M.
09/2016
5.0
roofing
  + -1 more
Extremely Pleased with service. -needed additional squares in excess of 2000 sq ft purchased through Angie's List. Roof MD (Greg) honored the same price per square that I purchased on Angie's List. He also explained the pricing and provided a breakdown of cost. Optional items were suggested but no pressure to purchase. -Fast service. Purchased less than one week ago and roof project is already completed. -Contractor brought dozens of shingle color samples so I could see what color went best with my house color. -Prompt response to phone calls and questions -Friendly and easy to work with on this project
Description of Work: Removal of old roof and installation of new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Jai B.
09/2016
2.0
roofing
  + -1 more
Jose from Roof MD inspected my roof and told me that there is wind damage on my roof and that I will quality for a new roof. I had my reservations about this recommendation based on my prior experience with another roofer and I also conveyed my concerns to Greg. Greg told me that Jose should be correct in his assessment that the roof is damaged enough and that I have a very good chance of insurance approving a new roof. Based on Greg's recommendation, I filed a claim for a new roof. When the insurance handler inspected the roof, he did not find any wind damage and showed me several pictures of only minor damages to a few shingles that were very much repairable. The Roof MD folks who saw those pictures as well could not refute or challenge the insurance handler's findings. Overall, I had a pleasant interaction with the Roof MD folks, they are nice folks, but I feel that Roof MD did not do a professional job of assessing the correct condition of my roof before asking me to file the claim with the insurance. If they had a professional job, they would have had enough information / pictures to show the insurance handler and to challenge the insurance handler's findings.
Description of Work: I called Roof MD for roof maintenance / minor repairs through Angie's list.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$99

Response from Roof MD
I hardly thinks this warrants a d rating. Jose did get on the roof near the top edge, there are many 60-80 bent shingles. I had come out previously myself and I didn't go up to the top because the roof is very steep. Jose showed me the pictures. State Farm sent out , An in house adjuster , James Mason. James is very tough, his nick name is Mr.half roof with the roofers. Mr. [Member Name Removed] just got unlucky, many of his neighbors had qualified for roofs. I make it perfectly clear, I can't guarantee an adjuster will buy the roof. That is up to the Insurance company. I have about a 95% success rate for getting roofs approved because i Air on the side of caution. Sorry ,it didn't work out for you, but i would of been a hero if it did. Let me point out that we made 3 separate trips to your home and didn't charge you a dime. Who else does that. The original 99 was for the inspection and adding silicone to pipe boots and siliconeing nail pops. Jose even replaced some shingles which are not included in the special at no charge.

Paul L.
08/2016
5.0
roofing
  + -1 more
The entire process went as hoped for.
Description of Work: Roof Md. repaired and replaced a roof on one of our investment properties much to our satisfaction. We highly recommend Roof Md.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Courtney G.
07/2016
5.0
roofing
  + -1 more
He was able to get my new roof put on by working with insurance company. He was very efficient! I was also very pleased with his employees that actually put the roof on. They were friendly and fast. No problems, I was very happy!!
Description of Work: Put on a new roof for me after some storm damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Terence J.
07/2016
5.0
roofing
  + -1 more
If you want fast and friendly service, roofers who know what they're doing, knowledgeable professionals who answer your questions, and a company that will go out of its way to take care of each and every need you have, Greg and his son, Chase, at Roof MD are the guys for the job! They provided high-quality materials and were here to do the job promptly. They did a great job on my roof and came back to make sure I was satisfied.
Description of Work: I needed a roof replaced on my 2-story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7

Zachary D.
06/2016
5.0
roofing
  + -1 more
Greg, the owner, is the one I was in contact with the entire time. He was very professional and explained everything well enough that I could understand. He explained how the insurance claim roof replacement works, what work he would do, the products he uses and the differences between products, and how to complete my insurance claim. His team showed up the day he said they would at 6 in the morning and were done by 1 in the afternoon. I was very impressed with the clean up. I have only found a couple pieces of shingles and old nails. Considering how much of a mess was made with the tear off I was surprised at how well they cleaned up. I would recommend them to anyone needing roofing work done. Great job Greg.
Description of Work: Tear off 2 layers of shingles and replace roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Lauren G.
06/2016
5.0
roofing
  + -1 more
Rapid response. Excellent work. Reasonable price. Courteous people. What is up with that? : )
Description of Work: Repaired a hole in the roof - replaced rotten wood underneath and patched with new roofing shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

shannon S.
05/2016
5.0
roofing
  + -1 more
I contracted Roof MD to put on my new roof about a year and a half ago and they knocked it out in one day. My roof is very steep and it was amazing to watch. They ran out of daylight, but sent someone out the next morning to roll the yard of nails and to haul off my old roof. Speed up to January...We experienced a bad storm and I had a tree limb go right through my porch. I called Mr. Crocker and he sent a guy out the next day to repair it and it was cold outside too. Speed up to March... A huge storm sent half a tree down on the steepest part of my roof. Had to call insurance company on this one. They came out an hour after I called them to put a tarp over it. It's not fixed yet, because the weather hadn't permitted. I'll keep everyone posted.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kari A.
05/2016
5.0
roofing
  + -1 more
His crew is VERY hardworking - even my children commented on their work ethics. The roofing crew did a fantastic job cleaning up. It's inevitable with a job as big as this one that there will still be some shingles and/or nails in the yard and we've picked up a few things, but hardly anything at all. I am thankful! I also had soffit vents installed and they didn't quite look like I expected. Greg Crocker worked with me to make sure my expectations were met - he did go above and beyond. Again, I am thankful. Now that I see how great my house looks with the new roof I wish I had gotten one sooner ... if you are on the fence about getting a new roof, do it! And call Greg - he will take the time to explain the details regarding different shingles, warranties, soffits, ridge vents, etc. Everything you need to know!
Description of Work: Greg Crocker's crew tore off two layers of shingles and installed a beautiful roof!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Gene A.
05/2016
5.0
roofing
  + -1 more
Outstanding. They were prompt, professional, and knowledgeable. The reason I got the deal was that I knew that I had problems around my chimney. The roof was replaced 4 years ago by Medford Roofing and they did not do a good job. I called Medford for 2 years to come out and fix the problems and they never would. I saw the deal and the reviews of Roof MD and felt so good about the initial work that I hired them to fix the problems that were caused by Medford Roofing.
Description of Work: Exactly what was in the deal. Caulked around all boots and exhaust pipes. Nailed down loose shingles. Inspected roof for any other problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

7574 Old Mill Cv, Germantown, TN 38138

http://www.roofmd.net

Service hours

Sunday:
Closed
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
7848
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
09/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights,
Siding,
Windows

FAQ

Roof MD is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 10:00 AM - 8:00 PM

Roof MD accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Roof MD offers free project estimates.
Yes, Roof MD offers eco-friendly accreditations.
Yes, Roof MD offers a 5% senior discount.
No, Roof MD does not offer emergency services.
Yes, Roof MD offers warranties.
Roof MD offers the following services: Roofing.Roof repair, Flat roof repair Gutter, Gutter Guard, Insulation, Flat And Metal Roofing. Home Inspections. Painting, drywall ,
Ask for Details.

Contact information

7574 Old Mill Cv, Germantown, TN 38138

http://www.roofmd.net

Service hours

Sunday:
Closed
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM