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MAYTAG HOME APPLIANCE CENTER

Appliance Repair

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
18%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-11 of 11 reviews

PHYLLIS P.
08/2009
5.0
appliance repair
  + -1 more
They was on-time, very nice and played with the dogs. They seem like a good people that know what they are doing. Wayne, Jr. seemed to do most of the talking and made me very comfortable. Both were very cordial. I did not have an estimate beforehand.
Description of Work: Found the cause of a loud noise in our dishwasher (a straw). Had to take several parts off but knew right where to go look. He had told me what he thought it was, and he was right.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Betty M.
12/2008
3.0
appliance repair
  + -1 more
Arrived on time, very friendly, was comfortable having him in my home. Shame on me for not getting an estimate ahead of time. Service call was for oven, dishwasher went out night before service call and he accommodated my request to check the dishwasher even though it put a kink in his schedule. I appreciated that. He was here from 930 - after 330. However, when he left there was no resolution to the problem with the oven - he was to call with the cost of ordering a part that he thought was causing the problem. I never heard from him again. The 'repair' to the dishwasher resulted in a slow leak which is now ruining my hardwood floor. In fairness to him, I did not track him down to give him an opportunity to come back out for a second try, but after $240 for the first visit (which we had to bargain for - he wanted $60 an hour) I felt taken advantage of and was unwilling to have him back. From our conversation, he has a successful business with long term customers, so perhaps this was a fluke - anyone can have a bad day. But I feel like I paid $240 for a day of pleasant conversation instead of appliance repair. I am now searching for a 2nd company to repair both appliances I originally contracted with Maytag to repair.
Description of Work: Wall ovens tested for temperature variances. Dishwasher 'repaired' for no water filling unit.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$240

09/2006
5.0
appliance repair
  + -1 more
I really like that it's a family owned company and they send out the same person to do our repairs. Wayne is the guy that comes out and he is always friendly and polite. He is a very efficient worker and gets things done the way they should be.
Description of Work: They fixed a hole that was in the hose coming from the wall to the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

09/2006
4.0
appliance repair
  + -1 more
What I like best about them is their dependability. Whenever there is a problem they send someone out quickly. The man that came was very professional and did a good job of getting everything done fast and correctly.
Description of Work: I had them come fix the heating element in my stove that was still under warranty.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

ELIZA R.
09/2006
5.0
appliance repair
  + -1 more
He came right out after my call. He had the part on hand, so there was no waiting at all. The repairman was polite and it only took him about a half an hour to get it fixed. He was very respectful of my home and didn't drag mug in. I was very pleased with him.
Description of Work: They replaced the heat conductor in my dryer. There was no cost as it was covered under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2006
5.0
appliance repair
  + -1 more
Our refrigerator has worked perfectly since Maytag Home Appliance fixed it. They were able to show up the same day that I called them and they had the refrigerator fixed in less than an hour. Maytag Home Appliance even guaranteed their work for thirty days.
Description of Work: Maytag Home Appliance fixed our refrigerator that wasn't keeping things cold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

09/2006
5.0
appliance repair
  + -1 more
I called Maytag Home Appliance Repair Center and they told me that it was a recall defect in the making of that particular model of washing machine. I decided to get it fixed of course since it was a manufactured defect so I made an appointment for them to come out and fix it. When the gentleman arrived, on time I might add, he was able to find out that was the problem and he already had the new part just in case. He had it changed and my washer was ready for a load of clothes in no time at all. He was a great person to represent Maytag s Home Repair Center. Although, I was not happy when he handed me the bill. I thought that since it was a manufacture defect, then it would have been covered under some kind of warranty. Instead, it cost me just shy of two hundred dollars to fix. I was very pleased with the business that came out and fixed the washer, but Maytag and I are going to have to hash it out over the bill.
Description of Work: I had Maytag Home Appliance Repair Center do an in home repair of my full size Maytag Washer that would not drain the water or take any water into it for that matter. The pump froze up on and would not drain the water out anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

09/2006
5.0
appliance repair
  + -1 more
They came and fixed it right away after I called them. It only took a few hours. They had all the parts that needed replacement with them, such as rings, bearings, and belt. They did an excellent job.
Description of Work: Maytag came to fix our washing machine because it wasn't spinning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

09/2006
5.0
appliance repair
  + -1 more
They came out at the scheduled time and they were careful not to scratch the dishwasher. They replaced the computer chip in no time and it works great now. They were very respectful and they had the parts on hand so it was convenient.
Description of Work: They replaced the computer chip in my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

08/2006
3.0
appliance repair
  + -1 more
They came out when they were scheduled to, but I had to call them back out to re-do their job because the timer still didn t work when they were finished the first time they were out. My washing machine was still under warranty with them so I would hire them again.
Description of Work: They fixed the timer on my washing machine.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Ophira L.
08/2006
5.0
appliance repair
  + -1 more
They came out shortly after we called them. The guy was very respectful and he explained what he was going to do. It only took him about an hour to replace the seal and I haven't had any problems with it since. He cleaned up when he was done. My washing machine was under warranty.
Description of Work: They replaced the rubber seal on my front load washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2095 EXETER RD STE 80, Germantown, TN 38138


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    MAYTAG HOME APPLIANCE CENTER is currently rated 4.6 overall out of 5.
    No, MAYTAG HOME APPLIANCE CENTER does not offer free project estimates.
    No, MAYTAG HOME APPLIANCE CENTER does not offer eco-friendly accreditations.
    No, MAYTAG HOME APPLIANCE CENTER does not offer a senior discount.
    No, MAYTAG HOME APPLIANCE CENTER does not offer emergency services.
    No, MAYTAG HOME APPLIANCE CENTER does not offer warranties.

    Contact information

    2095 EXETER RD STE 80, Germantown, TN 38138