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Jim Douglas & Sons Plumbing, L.L.C.

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

We are a small family business,which allows us to have hands on approach with our customers. We charge $100.00 per hr. for service and repair work. We charge a travel fee to each job ( 15 minute min. to 30 minute max. ) = $25.00-50.00 incl. in 1st hour. We do have a list of subcontactors we have used for 20-plus years on remodeling projects. We offer a 1-year warranty ( PARTS AND LABOR ) on water heaters,faucets,toilets and tubs that we furnish & install for your job. We offer drain cleaning service as well: ALL small drains 2" or less @ $128.50 for the first hour and then drops back down to $100.00 per hour. MAIN SEWER cleaning @ $138.50 for the first hour and then back down to $100.00 per hour.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing service and repair,FULL BATHROOM REMODELS,sewer cleaning,camera service,sewer lines replaced,water and gas lines installed,backflow testing,repairs and installtion of backflows,TANKLESS WATER HEATER INSTALLATION,REGULAR WATER HEATERS REPAIRED OR REPLACED,A/C condensate drain lines cleaned out,gas line and logs installed,summerizing and winterizing of any plumbing system.

Services we don't offer

a/c and heating work

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-10 of 10 reviews

Debbie L.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed 3 leaking faucets, replaced an all-in-one kitchen faucet with sprayer. They managed to get the highend replacement Grohe kitchen faucet part for free. They made 2 trips to the house, but only charged for one service call. First time we ever used them, but would call again, if needed. Thought the price was a little high, but have nothing to compare it too. Truly appreciated them obtaining the Grohe faucet for free!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$457.5

CJ C.
06/2013
5.0
plumbing
  + -1 more
Great. They had been to the house before for a similar problem. They told us they should have done one more step the last time they were at the home and we would not have had the current problem. THey took care of it immediately and everything is fine. We have been using Jim Doughlas and Sons since we moved to Memphis over 15 years ago. We would never call anyone else.
Description of Work: clean stoppage in kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

E.W. B.
11/2012
4.0
plumbing
  + -1 more
Did work as specified. Result is less than satisfactory. Commode functions but is more noisy than before.
Description of Work: Repaired mechanism in commode.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$150

Ken D.
12/2011
5.0
plumbing
  + -1 more
All work was performed to the highest standards. They will tell you when there is something --- drain issues --- they would rather not do, or that requires additional equipment (rented drain camera). I believe their business ethics are of the highest order.
Description of Work: Since 1999, the Douglas brothers have repaired/replaced inside and outside faucets; have replaced a difficult-to-reach hot water heater; replaced defective parts in another hot water heater. They are prompt, professional, and personable. I recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pamela S.
07/2011
5.0
plumbing, sewer cleaning
  + 0 more
They are the only plumbers I use. They are great. Their prices are really good.
Description of Work: I always use Douglas Jim & Sons Plumbing for my plumbing. They were last here to clean out my sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles J.
02/2011
5.0
plumbing
  + -1 more
very professional ,knew what they were doing and complteted job quickly
Description of Work: identified leaking valve in dish washer ,fetched replacement and refitted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Paul D.
08/2008
5.0
plumbing
  + -1 more
As usual, we called the Douglas Bros to come out and do extensive plumbing work when we installed new granite counter tops. They installed a new faucet and did great work, once again, as usual. Great family owned company. I highly recommend them for any plumbing work.
Description of Work: Installed new kitchen faucet with new sink. The sink was very deep and they had to completely redo the pipes underneath. They are a bit expensive and have done several other jobs for us, including new hot water heater pipes and a broken valve in the shower that leaked badly under the wall and soaked the carpet, but they are worth every penny. They do good work that you can count on and they are honest the trustworthy to have in your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kevin S.
07/2008
5.0
plumbing
  + -1 more
I used them because they are in my neighborhood. They came over and were very prompt. They took off their shoes when they came in, so they were very respectful of my property, which is something I think highly of. They got to work very quickly. I liked the way they used their time. The estimate was right on target and we haven't had problems since. He gave me a couple of tips on how to use the new kitchen faucet. I was thankful that he gave me tips on how to keep it lasting a long time. I will use them again.
Description of Work: They fixed a shower valve and installed a new faucet in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

09/2006
2.0
drain cleaning
  + -1 more
Their work was average. They came out to do their work and they weren't as prompt as you would expect them to be. They ran a plumbing company and couldn t get the work done themselves. They were very polite, but they couldn t unplug the drain so they called another company.
Description of Work: They unclogged the shower drain for me.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$450

KRISTIN B.
09/2006
5.0
plumbing
  + -1 more
He was a little expensive, but he does good work. He's done work for me before and he's reliable dependable ad professional. He did a great job and the pipes haven't leaked on me. He cleaned everything up and I would highly recommend him.
Description of Work: The plumber installed all new PVC pipes under my kitchen sink. I had the metal pipes and they burst.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

    Contact information

    2053 Riverdale Rd, Germantown, TN 38138


    Service hours

    Sunday:
    8:00 AM - 5:30 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 5:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    General Remodeling

    FAQ

    Jim Douglas & Sons Plumbing, L.L.C. is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 5:30 PM

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 5:30 PM

    Jim Douglas & Sons Plumbing, L.L.C. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Jim Douglas & Sons Plumbing, L.L.C. does not offer free project estimates.
    No, Jim Douglas & Sons Plumbing, L.L.C. does not offer eco-friendly accreditations.
    No, Jim Douglas & Sons Plumbing, L.L.C. does not offer a senior discount.
    Yes, Jim Douglas & Sons Plumbing, L.L.C. offers emergency services.
    Yes, Jim Douglas & Sons Plumbing, L.L.C. offers warranties.
    Jim Douglas & Sons Plumbing, L.L.C. offers the following services: Residential and commercial plumbing service and repair,FULL BATHROOM REMODELS,sewer cleaning,camera service,sewer lines replaced,water and gas lines installed,backflow testing,repairs and installtion of backflows,TANKLESS WATER HEATER INSTALLATION,REGULAR WATER HEATERS REPAIRED OR REPLACED,A/C condensate drain lines cleaned out,gas line and logs installed,summerizing and winterizing of any plumbing system.
    a/c and heating work

    Contact information

    2053 Riverdale Rd, Germantown, TN 38138


    Service hours

    Sunday:
    8:00 AM - 5:30 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 5:30 PM