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MASTER'S TOUCH CLEANING & RESTORATION

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

ADDITIONAL ADDRESS: P.O. BOX 336.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

CARPET AND UPHOLSTERY CLEANING, ORIENTAL AND AREA RUG CLEANING, AIR DUCT CLEANING,TILE/HARDWOOD/TILE & GROUT CLEANING, DRAPERY CLEANING, SPOT REMOVAL, DEODORIZATION, AUTOMOBILE/BOAT/RV CLEANING

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-8 of 8 reviews

Suzie B.
02/2015
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: They cleaned commercial carpet (approx. 3000 sq ft) that had been stained for 6-8 years at least. They did a great job with contacting us, giving great detail in what/how they were going to do it and the amount of time it should take. They were prompt. Did a great cleaning job and called to ask if we were happy and to let them know if any of the spots were to come back...they would come out again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kristi R.
06/2014
5.0
carpet cleaners
  + -1 more
Master's Touch has cleaned my carpets several times over the years. They always do a great job, are professional and timely.
Description of Work: Cleaned carpet in my rental house to get ready for the next renter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Don D.
08/2013
5.0
carpet cleaners
  + -1 more
Very professional service, carpets were cleaned to my satisfaction... we got bids from several companies to clean 6 rooms and a long hallway... we started with those who offered and quot;lowand quot; prices for three rooms but when we got the bids, it was amazing how the prices came back much higher... Master's touch spent the time to go over their bid with us and in the end, they were only a few dollars different. We really liked their service and will definitely use them again.
Description of Work: Cleaned carpets throughout house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

linda B.
08/2013
5.0
carpet cleaners, carpet installation
  + 0 more
He was very professional. Got out stains other carpet cleaning companies hadn't been able to do. Went the extra mile to staple down some loose carpet and gave us a bottle of spot cleaner....all at no extra cost. Surpassed my expections.
Description of Work: Removed, cleaned and returned a wool oriental rug. Vacuumed and cleaned carpet throughout our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$752

Pat M.
01/2012
5.0
carpet cleaners
  + -1 more
Overall an excellent experience
Description of Work: I did not want to have a water system cleaner and Masters Touch uses a dry method. Results were excellent, and I have used them again since the first time in 2009.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from MASTER'S TOUCH CLEANING & RESTORATION
Just to clarify - we do use a water system. It is a truck-mounted unit so it is quite powerful. It leaves the carpet damp and it usually dries in 4 - 6 hours.

Pat M.
05/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Timely and efficiently. Truly professional in every way.
Description of Work: This was my second time to use them. This time was after a winter of snow, dogs, grandchildren, etc., we wanted the carpet clean for new furniture. He was polite, punctual and did an excellent job. We will use him again and would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Judy G.
11/2008
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They did an okay job. I have no complaints about them at all. I liked that they said they would call and remind us when we arranged for them to come clean again.
Description of Work: They cleaned some carpets and some furniture.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$600

KRISTI L.
10/2005
5.0
carpet installation, house cleaning, upholstery cleaning, air duct cleaning
  + 2 more
VERY COURTEOUS. RETURNED PHONE CALLS PROMPTLY. AREA CLEANED WAS BEAUTIFUL! MISSED A SMALL SPOT, BUT WHEN WE CALLED, HE CAME BACK IMMEDIATELY AND WAS VERY HELPFUL. WOULD HIGHLY RECOMMEND THIS COMPANY. THEY ALSO CLEAN DUCTWORK, HARDWOOD AND UPHOLSTERY.
Description of Work: CLEANED CARPET IN DEN, ON LANDING AND ON STAIRS. REPAIRED PULLS AND SNAGS IN BURBER CARPET. PULLED UP STAINS, ESPECIALLY IN HIGH TRAFFIC AREAS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    1470 S Water Ave, Gallatin, TN 37066

    http://www.masterstouchcleaning.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation,
    Air Duct Cleaning,
    House Cleaning

    FAQ

    MASTER'S TOUCH CLEANING & RESTORATION is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    MASTER'S TOUCH CLEANING & RESTORATION accepts the following forms of payment: Check
    Yes, MASTER'S TOUCH CLEANING & RESTORATION offers free project estimates.
    No, MASTER'S TOUCH CLEANING & RESTORATION does not offer eco-friendly accreditations.
    No, MASTER'S TOUCH CLEANING & RESTORATION does not offer a senior discount.
    Yes, MASTER'S TOUCH CLEANING & RESTORATION offers emergency services.
    No, MASTER'S TOUCH CLEANING & RESTORATION does not offer warranties.
    MASTER'S TOUCH CLEANING & RESTORATION offers the following services: CARPET AND UPHOLSTERY CLEANING, ORIENTAL AND AREA RUG CLEANING, AIR DUCT CLEANING,TILE/HARDWOOD/TILE & GROUT CLEANING, DRAPERY CLEANING, SPOT REMOVAL, DEODORIZATION, AUTOMOBILE/BOAT/RV CLEANING

    Contact information

    1470 S Water Ave, Gallatin, TN 37066

    http://www.masterstouchcleaning.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed