JOEY'S CARPET STORE

I had trouble getting a response (it took a a couple of days) to set up a visit for measuring. The day and time came and at the last minute when I was expecting him, the phone rang and Joey said he got detained by a customer and was just now leaving the store. I was annoyed as I had rescheduled some things to be home at that time. I think a phone call should have been made earlier. He never apologized and seemed as if he didn't care one way or the other. I told him I had an appointment and couldn't wait very long and he said it would take him about 20 minutes or so. I cancelled my plan and waited for him. Joey arrived and again never apologized for being late or not calling, he really seemed as if he didn't care. He measured and told me he would have the estimate the next afternoon. So at 4 the next day I finally called and he said he didn't have it ready. He was rude on the phone and I decided then that I would look elsewhere for carpet. He did finally call around 5 or so with the estimate and really acted as if he didn't care if he got the business or not. I found someone else who gave a better bid, didn't play games with the prices and was very customer oriented. I would not recommend Joey's carpet.

I went to the store and they were very helpful. They worked with me. They showed me a lot of different products. I'm also going to look at buying it at a surplus store that I could get about the same product in. It's not the same product but it's considerably cheaper.

ce

Joeys Carpet is very professional and does a wonderful job. There were two workers, and they finished in less than one day. They did not have to come back to redo anything, and there arent any tucks in the carpet. They were very nice and treated us well.

Joey's was very clean. Everything was picked up by the time they left. I have used them for over 15 years in different homes, and these guys do great work. They know what they are doing. However, they are very busy, so it may be hard for you to hire them.