Twin Lakes

Internet Service, Phone Service - Landline, TV Service - Cable,

About us

Twin Lakes is a TV, Internet and Phone service Cooperative incorporated under the laws of Tennessee on the 13th day of March, 1951. We strive to bring you the best in technology services. We are owned by the member subscribers which we serve and provide service to the following areas: Baxter, Byrdstown, Celina, Chestnut Mound, Clarkrange, Cookeville South, Crawford, Gainesboro, Granville, Highland, Jamestown, Livingston, Moss, North Springs and Rickman. Our members are, according to the Cooperative's Bylaws, every subscriber who has made written membership application and paid prescribed membership fee of $10.00.

Business highlights

73 years of trusted experience

Services we offer

TV, Internet, Phone, Security, Business Solutions


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Kenneth M.
05/2014
3.0
internet service
  + -1 more
Provider has first class customer service, but tv freezes often and internet is overpriced and upload speeds are throttled greatly you must pay more to have a usable upload and way overpriced but this is cause the only alternatives in the area are satellite and cable is almost non existent in this area. Once again I will say the customer service is FIRST CLASS so if you figure that in overall its not so bad, but I was a fiber tech for years in Boston area and was involved in the build out of Verizon Fios in the metro area so I am well aware of what the network is capable of and while their pricing to speed price point is overpriced, the 1 meg upload on fiber internet is just robbery and I was forced to pay more to have a usable upload (which is only 3 meg now). But like I said before you are paying for the customer service they are extremly responsive and amazingly friendly
Description of Work: Provider has first class customer service, but tv freezes often and internet is overpriced and upload speeds are throttled greatly you must pay more to have a usable upload and way overpriced but this is cause the only alternatives in the area are satellite and cable is almost non existent in this area. Once again I will say the customer service is FIRST CLASS so if you figure that in overall its not so bad, but I was a fiber tech for years in Boston area and was involved in the build out of Verizon Fios in the metro area so I am well aware of what the network is capable of and while their pricing to speed price point is overpriced, the 1 meg upload on fiber internet is just robbery and I was forced to pay more to have a usable upload (which is only 3 meg now). But like I said before you are paying for the customer service they are extremly responsive and amazingly friendly

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sylvia M.
07/2012
5.0
landline phone service, internet service
  + 0 more
I have been using them for five years. They are the only landline or Internet provider in the area. We have no choice. The bandwith isn't good. We live in a very rural area. We chose to live here, so we put up with it.
Description of Work: I use Twin Lakes Telephone for landline phone and Internet service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

    Contact information

    200 Telephone Lane, Gainesboro, TN 38562

    www.twlakes.coop

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Phone Service - Landline,
    TV Service - Cable,
    Home Security Systems

    FAQ

    Twin Lakes is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Twin Lakes accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Twin Lakes does not offer free project estimates.
    No, Twin Lakes does not offer eco-friendly accreditations.
    No, Twin Lakes does not offer a senior discount.
    No, Twin Lakes does not offer emergency services.
    No, Twin Lakes does not offer warranties.
    Twin Lakes offers the following services: TV, Internet, Phone, Security, Business Solutions

    Contact information

    200 Telephone Lane, Gainesboro, TN 38562

    www.twlakes.coop

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed