Turnkey Construction

We've used him several times and he's always done a great job! Very personable as well.

We have used Bob for the past two years or so and he has never let us down. His work is exceptional and we appreciate his suggestions and honesty. We definitely recommend Bob to do your projects.

The work was very slow, besides that the quality and sloppiness is terrible. I've had to spend big money to hire someone to clean up the mess. I don't have a big bathroom, and it took him 5 weeks to get as far as I did, even with extra help.

It did not go well. He knew from the beginning that it was a slow custom job. I'm pretty sure I made that point clear from the beginning. I also explained that I wanted it really nice when it was finished, however slow he needed to go to make that happen. I even offered to pay him by the hour so he wouldn't lose money on the job. I talked with him early during the install to express my feeling about how I didn't like the way it was going. How I was worried that he wasn't following the drawn out plans provided. I didn't want him to get all the way finished before I said anything. I said something on the first day. He said it would all look good when he finished and that I needed not to worry. I took his word, but learned in the end he was wrong. There were large holes in the joints where the grout did not go in. It's like he made it too thick or he couldn't see very well. There was lots of grout build up in the corners on top of my new granite. He also never cleaned the front of the tile. There was still a very thick layer of grout on the face. See pictures. One thing that seemed unprofessional was that he wanted payed every day he came to work. So I'd have to make sure I had enough cash for the day he was going to work. I had to write a check a few times, which he didn't like. I ended up hiring another contractor to come in and tear it all out and redo it. I had to buy all new materials and pay for the demolition. It looks very good now. I wouldn't recommend hiring him for custom work that needs to look very nice.

He was great...we didn't give him much room to work and there were other contractors in his way all the time...but he was cool about it.

Bob is fantastic...it's obvious that he's been doing this for years and has a great talent..especially working with slate.... He was in a tough work environment and handled it like a pro!!!

Went extremely well. All work was completed in one day to our satisfaction at an excellent price. Would have Bob back again.

Bob was great, he was always on time, explained his work as he went, and really went above and beyond to help make sure that the repair work blended well with the areas that remained.

The owner performed all the labor and he did an excellent job.

Bob put in a subway tile back splash in our kitchen the work was done at a great price and in a timely manner Bob was a pleasure to work with and would use again in the future

The contractor arrived on time as scheduled. Evaluated the situation and reinstalled the heavy 4' x 8' ceiling panels.

Update: The painting is now complete and the fence looks great. In addition, Bob came back to paint our trellis inside the fenced area so that it all looked uniform and fresh.

We had a fence post that had disconnected from the fence panel and it looked terrible, to make it worse we didn't know how to fix it. Bob and his crew fixed the fence post and fence panel in a day, for what I considered to be a bargain! Quick, clean and polite. I highly recommend turnkey for handyman work!

Bob is very nice, honest about the work that needs to be done and fair about the pricing. He knows local shops too so he can refer you to the best places in town.

Very stressful - not so good! Before you agree to let him do work for you take a look into the back of his van. He is very unorganized. He is a very SLOPPY worker and disrespectful of your property.

Quality of work was well below my expectation. Bob was quick to cash my $2000 check for the down payment. I fired Bob after less than 1/3 of the total project was poorly done.

Bob came out, listened to what i wanted and then contacted the supplier in Florida. He provided me with an estimate that included all materials and labor. He said he was willing to try it as it might be something that others in our area would be interested in. Based on my research his price seemed fair. He did all the measurement, communicated with the supplier, installed the shutters and they look and work great. Bob is busy. There are times when i had to contact him to get him out. He ran into some technical issues with the remote control that controls the shutters but to his credit he stuck with it until they worked perfectly. And this was AFTER he had been paid in full for the job. I am pretty sure he did not make much profit on my job. I feel like he is a honest, hard working and busy small business man who knows how important a great reputation is in his field of work. Because he is on his own he has to work a little harder on the communication and follow up but I do think he is doing the best he can at this time. I have already contacted him about a couple of other jobs.

Communicates via email and text messages. Unable to schedule.

Bob Mogan is a very trustworthy guy and easy to work with. He is in great demand so being patient until he can schedule you is worth the wait. His price is reasonable and he does most of the labor himself, so what he says he will do gets done right. We appreciated his flexibility and personal attention. You can tell he cares about pleasing people...so we were happy to wait until it was our turn on his schedule. Our basement guest room and bath were basically "gone" and he was able to rebuild it to our instructions and even made some improvements - all within budget. We supplied all materials and just needed to hire someone to do the labor so he did rough carpentry, installing complex shower surround/jacuzzi, plumbing, electrical, drywall, some trim, etc. - all were very satisfactory. We would definitely use him again, and we felt comfortable leaving him unattended while working in our home, etc. Just an all-around good experience.

Bob did a beautiful job. We are pleased with the final look. We had one concern and he returned in less than 24 hours to resolve it. This is not the first job that Turnkey has done for us. Bob has always been here timely and never finished until we approved the work. We have already scheduled him for another job. once again, I recommend him to family and friends.

We had an appointment scheduled. Bob said he'd call us later in the week to give us a more exact time of when he would arrive the day of the appointment. He never did. After sitting at home ALL DAY waiting for him to arrive, and attempting to call him to verify that he was still coming, we received no response. Needless to say, if he does call at this point, we won't be using his services as this is probably an indication of how the project would go. And, we have a big project to complete. So far, we've struck out with every contractor we've contacted using Angie's List. The others at least had the courtesy to call ahead of time and cancel. Very disappointing.

I was promptly contacted with a request for my email address and phone number for scheduling purposes, however after approximately one week I had not heard from the company regarding scheduling, so I followed up. I received a curt email explaining that it is a busy time for contractors and that my services could not be completed on the timeline I had hoped for. In all fairness, Bob inquired if he could perform the services the following weekend. As I was going to be out of town I emailed Bob back informing him of this and requested the services be completed by the end of the week or (worst case scenario as I had guests coming to visit), early the following week. I never received further communication from him after I sent this email. I understand that each profession has it's "busy season," and I'm glad this company has big projects happening, but maybe he should reconsider offering a "big deal" if he doesn't have the time to complete the projects or to even correspond.

Shortly after I completed my purchase I was contacted by Bob requesting an email address and phone number for scheduling purposes. I provided the information he requested but then did not hear back from him about scheduling our services. After six days, I followed up with Bob to see if he had any updates on the scheduling. In his past reviews he indicated that he was busy during the day and often returned messages in the evenings, so I gave him more than 24 hours to respond, and when he did not, I reached out again. I indicated that I had guests coming in from out of town and was hoping to have the work done for their arrival. He emailed me back the following night and informed me that it is a busy time of year for contractors and that he is in the midst of several large projects and that mine would not be completed within my preferred timeline. He asked if I was available during the following weekend, but I informed him I would be out of town. I suggested the work be completed early the following week, however following this contact I never heard back from Bob. I understand that it's a busy season for contracting work before the cold sets in, really I do, and I'm glad his business is doing so well that he is very busy. Bob should just maybe rethink offering deals that are bound to bring in several jobs for him if he does not have the time to complete them. I understand my projects were small compared to whatever large jobs he has going on, but then he shouldn't have offers to complete small projects if he is so backed up/busy. I have asked for a refund from Angie's List.

Bob was the bomb! He was very knowledgable and it was great for my dad to have an expert on the job. He was a little hard to communicate with, but that is because he is incredibly busy... as are most contractor-handy-guys these days so it was understandable. He was able to stay 7 out of the 8 hours and reimbursed us the last hour. Didn't even take a break during the work day. He worked all the way through and was very flexibly about the start time. Would use him again in a heartbeat!

Things were fine, decided that it was not the right service for us at this time.