The DeSelms Team

They represented the seller's of my house a year ago. They did not do their due diligence in making sure their clients followed the contract by doing repairs, being out on walkthrough, they didn't even get the house keys at closing. Once moved in found there were many things I was lied to about, and important things that would have affected my decision to buy this house, like the roof leaked, the house has a moisture retention problem, things were not cared for properly and worst of all, the house is infested with brown recluse spiders, mice, carpenter bees, wasps, mud dobbers, moles, and other critters. They removed a deck on a shed between signing original paperwork and closing to find the foundation and floor rotten, yet they did not mention it on the final disclosure. They did not disclose anything! I am a disabled person on a fixed income and now need to come up with $20,000 or more to repair these people's issues. I have been bitten 5 times by brown recluse and have allergic reactions to the bites, then have reactions to the medication. The first couple weeks in this house I caught over 20 spiders and my health is not good enough to survive the infestation in this house. The clients took all the pool equipment that was contracted to stay with the house and gave it to the neighbors, who don't even have a pool. They told the neighbors they did not like me and didn't 1 ant me to have it. I went to this agent, several times the last year, to have it returned, but they allowed their clients to, again, remain in breach of contract. If you come across this agency, be careful and make sure to go over everything with a fine tooth comb. There is a pending lawsuit, in hopes next time, they do the right thing by both parties. That's if this house does not kill me first.

They were very responsive to our requests. Gave us good advice. Helped us be successful at purchasing our dream home.

Jason Sparrow was professional, knowledgeable, and patient as he assisted us in finding the perfect home to fit our needs. This was at first a scary process as this was our first home purchase. However, once we had Jason on our side, he explained the whole process and answered all of our questions. He accommodated our busy schedules and made the experience a really pleasant one. We cannot praise him enough. As for the other members of the DeSelms Team, everyone we worked with from scheduling the home inspection to orchestrating our closing were professional and provided great customer service. We are very happy in our new home, and feel good about our purchase.

They were prompt, courteous, informative, and friendly.