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SERVPRO of Williamson County

Biohazard Remediation, Mold Testing & Remediation, Air Duct Cleaning,

About us

SERVPRO of Williamson County is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Fire and Smoke damage, Water and sewer damage remediation. Mold inspection and remediation. Carpet, upholstery, drapery cleaning. Commercial and residential air duct cleaning/sanitizing. Cleanup of crime scene, vandalism, natural or violent death. Odor removal specialists including skunk odor removal and smoking odor. Large commercial losses and residential services provided. General contractor on staff to estimate and supervise restoration of property. Lead Paint certified.

Services we don't offer

Asbestos cleanup.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
4.0
professionalism
4.2
responsiveness
4.2
punctuality
4.0
Showing 1-6 of 6 reviews

mary M.
02/2017
2.0
Do not hire this company. Maybe better then nothing but a good maid service could do just as good. We have had to go behind them and clean . The people they hire to do the work obviously do not know what they are doing and they do not care. Carpets were finally "cleaned" after machine was broken for about 2 weeks. Carpets still had soot on them after they finished. I used my own home carpet cleaner and removed the soot. Tile floors were never cleaned. If you hire this company you need to know that Dawn dishwashing liquid is great at cutting the snooty grease. You will have to do most of the cleaning yourself.
Description of Work: Small kitchen fire. They were to clean soot from entire house.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Karen R.
07/2014
2.0
unknown
Description of Work: We appointed ServPro to carry out water remediation and repairs following a major flood from a burst pipe. We were extremely impressed at the sales pitch we were given, and reasonably happy with the drying out but had serious issues with some of the workmanship carried out by their contractors. Having been through 3 different dry-wall teams who were all pretty much incompetent (a complete hack job with huge gaps, missing insulation, incredible mess, damage to our home etc.) a parting of the ways was agreed and we brought in our own contractors to do the work.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$10,000

Response from SERVPRO of Williamson County
[Member Name] is absolutely right that our mitigation services went well, but we disappointed them on the repairs. We had three different drywall installers work at the [Member Name] home, but they were unable to satisfy them. We agreed to settle up for what they owed us, and to release them from their repair contract so that they could hire someone else. We hope all worked out for the [Member Name] on restoring their home.

joshua L.
06/2014
5.0
unknown
Description of Work: Cleaned up leak after Granite counters placed. Responsive, took care of everything from start to finish. Paid for by granite company, so price unknown.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SERVPRO of Williamson County
Thank you, [member name removed]. Glad we could help.

Glen F.
05/2014
5.0
unknown
Description of Work: They tried to eliminate the smell of mold/mildew in a car that sat with wet carpet for a week. They told me upfront what the chances were, they seem to have done what the promised and the smell diminished, but did not disappear. I believe they upheld their end of the bargain. I'd use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Jennie D.
05/2013
5.0
He came almost immediately upon receiving my call. He brought equipment (fan and dehumidifier) and installed it as soon as we signed the contract. He came back every day to check the moisture level. He explained the implications of various decisions and was most concerned with getting the room dry than making extra money.
Description of Work: We had water damage in our guest room from a bathtub overflow upstairs. ServPro tested the ceiling and walls to assess moisture and installed a fan and dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from SERVPRO of Williamson County
Thanks so much, [member name removed]. It always makes our day when someone takes the time to compliment our company on the way we handled their job. We value your business, and appreciate very much your kind words about our company.

R D.
06/2006
5.0
Servpro really exceeded our expectations. We were in dire need of repairs before our leaky pipes caused any further damage. Servpro took care of the problem efficiently and immediately. They were very punctual and professional. I am very pleased with their work.
Description of Work: We were experiencing some major plumbing leaks in our home, so Servpro came out for emergency repairs. They patched leaks and treated for mold damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from SERVPRO of Williamson County
THANK YOU SO MUCH FOR YOUR POSITIVE APPRAISAL OF OUR SERVICES. WE HOPE WE CAN BE OF SERVICE TO YOU AGAIN. SERVPRO OF WILLIAMSON COUNTY

    Contact information

    1014 Columbia Ave, Franklin, TN 37064

    http://www.servprowilliamsoncounty.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Biohazard Remediation,
    Mold Testing & Remediation,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Drapery Cleaning,
    Carpet Cleaning

    FAQ

    SERVPRO of Williamson County is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    SERVPRO of Williamson County accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, SERVPRO of Williamson County does not offer free project estimates.
    Yes, SERVPRO of Williamson County offers eco-friendly accreditations.
    No, SERVPRO of Williamson County does not offer a senior discount.
    Yes, SERVPRO of Williamson County offers emergency services.
    No, SERVPRO of Williamson County does not offer warranties.
    SERVPRO of Williamson County offers the following services: Fire and Smoke damage, Water and sewer damage remediation. Mold inspection and remediation. Carpet, upholstery, drapery cleaning. Commercial and residential air duct cleaning/sanitizing. Cleanup of crime scene, vandalism, natural or violent death. Odor removal specialists including skunk odor removal and smoking odor. Large commercial losses and residential services provided. General contractor on staff to estimate and supervise restoration of property. Lead Paint certified.
    Asbestos cleanup.

    Contact information

    1014 Columbia Ave, Franklin, TN 37064

    http://www.servprowilliamsoncounty.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day