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Lee Company

Heating and Air Conditioning, Plumbing, Electrical,

About us

Leon Lee founded Lee Company in 1944. Today, still family-owned, we're focused on making life better by handling all your home, facilities, and construction projects. We offer comprehensive services and trust-winning solutions: Our team of caring professionals builds on decades of experience in everything from HVAC, plumbing, electrical, and appliance repair, to huge construction projects. Lee Company works with homeowners throughout the region, and with clients in government, institutional, commercial, healthcare, and industrial organizations. Our mission – and our expertise – is helping you. Around the corner. Around the clock. If your home or facility needs assistance in Franklin, TN, with planned maintenance or an unexpected problem, Lee Company is nearby and ready to help 24/7. Our courteous, well-trained professionals arrive promptly, with the technology, tools, and expertise needed to handle any HVAC, plumbing, or electrical issue. Since 1944 our customers have trusted us for everything from home improvement and general maintenance to system replacement and construction. Home Services. Facility Maintenance. Large Construction. Lee Company, all you need.

Business highlights

81 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and commercial heating & cooling, plumbing, electrical, indoor air quality, ventilators, humidifiers, air cleaners and maintenance programs, complete one stop shop for your home including handyman services, security monitoring, windows, roofs, drywall, painting, lawn care, irrigation, cabinetry, granite & flooring.

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.71,230 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 451-475 of 1230 reviews

Nancy R.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job and were very professional. I have used them for 22 years with regards to my heating and cooling, and have always been treated with respect. They arrive on time, and always call before they come. Their work is very professional.
Description of Work: Redid all vent pipe in the attic and basement including the water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,364

Response from Lee Company
Thank you so much for your review and for being a long time customer! We truly appreciate the opportunity of working for you.

SEAN M.
05/2014
5.0
appliance repair, electrician, heating & air conditioning/hvac, plumbing
  + 2 more
Lee Company strives to meet the needs of their clients. They have excellent customer service and they have employees who are skilled within each specialty, electrical, plumbing, HVAC, and appliance repair. They will make recommendations and give you specific costs before completing the work.
Description of Work: Excellent customer service and punctual personnel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Response from Lee Company
Thank you so much for your review and kind words about our technicians and our company. We highly appreciate your trust and your business. Lee Company

CJ J.
05/2014
5.0
electrician, heating & air conditioning/hvac, lighting, plumbing, septic tank, sewer cleaning
  + 4 more
They are good. We are actually on their monthly service contract which means we pay a monthly fee which gives priority on a service call plus a discount and they do come and do work. Within a month of being here, we had to have a whole new sewer connection. They will not be the least expensive but if there is a problem, I can call them and they send someone to fix it. Its just been a real good experience. They actually said they can do anything in your house that needs doing. They are very convenient, there's never a question about them coming and they call within a window and call when they are thirty minutes away.
Description of Work: Lee Company have pretty much done all the plumbing in our house. We've replaced a lot of cast iron plumbing and they've done all of that. They replaced all of our light fixtures along with some bathroom fans. They are pretty much who we call for everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Lee Company
Thank you so much for your detailed review and for being a planned service member. We highly appreciate you as a customer and look forward to continue being your home services provider.

Kenneth T.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service and professionalism was outstanding, would recommend to anyone
Description of Work: conducted a thorough inspection of my air conditioning system and found potential service part that was about to fail the system, and fixed it promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Maria S.
05/2014
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
I bought a maintenance plan at a cost of $149. They were also prompt and timely.
Description of Work: The company did a complimentary plumbing inspection and electrical inspection. They flushed my water heater and also they sent a card ahead of time to confirm my appointment that I had to respond to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Judith B.
05/2014
4.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
I would say on a 1-10 scale, I'd give them a 7 or 8. I wouldn't give Lee any A's at all. They've had their ups and downs over the years. We've had a million problems with them on and off. Sometimes they got guys that work for them that are really good. Unfortunately, those guys often don't stay around. I wish I had a great company I could recommend to you, I don't, but they're better than most of the slaughters out there I can tell you.
Description of Work: We're still using Lee Company. We've used them for quite a while. They came out and did the spring cleaning maybe a month ago. They pulled all the filters and cleaned them.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arrettia B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
When they say they are going to be there, they are prompt and on time. They had this work done way before they said. I was expecting them to be here til 3 and they were done by ne O'clock Their price was very competitive.
Description of Work: Home maintenance. And they sell air conditioners and all that stuff. For us, they put in a furnace and an air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

chris P.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
On time, professional, knowledgeable. Spent 2 hours doing 'routine service check', that is, he was very thorough (much more thorough than the last guy, from a different company). No surprises, no gimmicks. He found a couple of things I wanted to get fixed, so I paid extra for those items. My A/C is getting old, but no sales pressure to replace the system, he just did what was necessary to keep the system running as long as possible. I will use Lee Company in the future for A/C and probably for other systems as well.
Description of Work: Checked out Heating and A/C systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lee Company
Thank you so much for taking the time to review your experience with us. We appreciate the opportunity to be of service and certainly look forward to working with you again.

Micah D.
05/2014
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
Provider came out and did a great job inspecting, servicing, and cleaning my A/C unit. When they come out, be prepared for a hard sell for yearly contracts on A/C, plumbing, electrical, and heating inspection contracts.
Description of Work: Came to the house and inspected and cleaned my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Lee Company
Thank you so much for the opportunity to service your AC and for taking the time to share your feedback with us. We appreciate your business. Lee Company

James K.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
I just had residential AC maintenance performed by Lee Company. Throughout the entire process, Lee Company's technician was helpful, knowledgeable, conscientious, on time, and honest. I can't tell you how much I appreciate these rare qualities in a home service company. I am 100% confident that this compnay will do the right thing and in the right way. I will continue to use Lee Company for all my AC services and definitely recommend them.
Description of Work: Air Conditioning Service - (faulty schrader valve and freon leak)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

Response from Lee Company
Thank you so much for the opportunity to service your home and for your kind comments about our technician and our company. Your feedback reflects exactly what we aim for in every service call we perform. Thank you so much and we look forward to working with you for years to come. Lee Company

Edward M.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
I am waiting on another bid for replacing the unit before I select a provider.
Description of Work: Checked my A/C system and advised that my system need replacement since there was NO freon left in the system, indicating a serious leak. The outside unit is 15 tears old and the inside portion is 28 years old so I believe his analysis.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$29

Response from Lee Company
Thank you very much for taking the time to review your experience with us. We appreciate the opportunity to service your AC and look forward to being of service in the near future so we can deliver an A rated experience for you. Lee Company

Adair S.
05/2014
4.0
drywall, heating & air conditioning/hvac, plumbing, remodeling, home remodeling
  + 3 more
All went according to plan. We were assigned a foreman (contact person) who went through the whole process with us and completed the work on time.
Description of Work: Lee Company remodeled a bathroom including replacing old pipes, installing all new fixtures and replacing all drywall.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Julia P.
05/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Lee Company was good. I would use them again.
Description of Work: Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Lee Company
Thank you very much for rating your experience with us. We look forward to being of service to you again.

S H.
04/2014
2.0
heating & air conditioning/hvac
  + -1 more
I believe that because I did not buy their annual "maintenance plan" (first question the office asked when I called), I was put in the back of the priority/interest list. I have had Lee Company do other work in prior years and the technicians have always been excellent. My real dissatisfaction is the requirement or premise that you have to be a "maintenance-plan member" in order to schedule services with Lee. As a consumer, this came across as the same "maintenance plan" rip-off every other retailer offers; or, just another way to skim commissions for the sales people. [I posted this because Angie's List keeps posting a request for a review at EVERY log-in. Otherwise, I would have just skipped Lee Company the next time I needed service.]
Description of Work: No service performed: when I called, I was told they could schedule me in 6 weeks -- for a home HVAC system check-up?!? Called someone else who came out in 2 days.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from Lee Company
Thank you for your feedback. We are sorry to hear your experience with us was not great. We would need to get additional information from you in order to tell why your appointment was being set up 6 weeks from the date of your call. Our apologies for that. I also wanted to explain the fact that we do not send customers to the back of the line for not being planned service members; once your call has been answered you are never sent to the 'back of the line'. Our planned service members have a priority line to call therefore this does not affect all of our other customers who have not signed up for a maintenance plan. I am sorry to hear you feel strongly against the maintenance plan offer. We ask our customer service staff to make sure to mention it to customers as we currently have thousands of people signed up for the plan and they have found it valuable. We hope to be of service to you in the future and if there is anything you would like to discuss with a supervisor at Lee Company please send us a quick note to info@leecompany.com with your contact information. We would love an opportunity to deliver an A rated experience for you. Thank you, Karol - Lee Company.

Doug W.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have used Lee company for 12 years for A/C & heat, electrical & plumbing work. They always show up on time, call before they come & do a good job with professionalism. We appreciate the shoe covers they put on when in the house. Our only complaint would be they are in our opinion very expensive so if you are looking for a budget job this isn't the company to call.
Description of Work: A/C tune up & check

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Edward M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician was great and professional.
Description of Work: Hung two chandeliers and corrected a circuit box in our crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Lee Company
Thank you so much for rating your experience with us. We appreciate your business and hope to be of service in the near future.

senthil G.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Their estimate was comparable to others. They did a good job with the installation. Scheduling was good and we have found our heating and cooling costs have gone down.
Description of Work: They replaced the heating and cooling units with high efficiency Trane units. They also removed the old units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lee Company
Thank you so much for sharing your feedback with us. We are very grateful for the opportunity of doing this project for you...and energy savings are always great! Thank you!

Brenda F.
04/2014
5.0
electrician, heating & air conditioning/hvac, plumbing, air duct cleaning
  + 2 more
Tommy informed me that Lee Company also performs plumbing, electrical, and other vital assorted services. With the service package, there are benefits for semi-annual tune-ups for the CH&A unit, as well as a tune-up service for plumbing and electrical issues in your home. I was very impressed with the service provided by Lee Company, and will certainly be sure to purchase the annual service package! Our service Tech, Tommy was fantastic!
Description of Work: Tommy was our service Tech. He was on-time for the scheduled appointment. He explained everything he was checking with the CH&A unit. He did a complete diagnostic, checked every link, electrical output, the entire list of items in the service deal. If I didn't understand a specific function, he took his time to explain how things worked. He was professional and responsive to any question I had. He took his time at the end of the service call to assure me everything was operational and then cleaned the entire unit. He apologized multiple times that the company currently does not offer duct cleaning in our area, and advised that we pursue that service to get the optimum benefits of our unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Lee Company
Thank you so much for your review and for your feedback on Tommie's service. Your comments have been shared with our team and we'll be sure to let Tommie know how much we appreciate his outstanding customer service. We look forward to servicing your home and thank you for the opportunity to perform this service for you. Lee Company

Carol H.
04/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
They arrived on time, with what they needed. The speaker wiring was the trickiest part, and they had to spend a lot of time in my attic and crawlspace getting things where they needed to go. By the end of the day, however, everything was up and working right.
Description of Work: Had a lot of small wiring tasks needed -- running an outlet here, a live wire for our stove, wiring for speakers, and little things like that. They did a great job of assessing the issues, managing my expectations surrounding time and expenses, and executing on their deliverables.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Lee Company
Thank you so much for your review. We are glad to know you are pleased with the work our team performed at your house and that all the little tasks were handled to your satisfaction. Lee Company

Glenn S.
04/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
Generally favorable experience; installation of A/C compressor left roaring noise in bedroom because of vibrations, not from defective compressor.
Description of Work: Under contract to inspect and maintain heat & A/C units; replaced A/C unit; replaced toilets

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christina C.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Tune ups were performed on both of my heat pump units. They send the same technician every time so he can see what's happening from one time to the next. They do a very thorough job and are here for about 2 hours on the 2 units. I have had other companies come through and race through them both in an hour. I like their payment plan so I can pay monthly for my tune ups and not have the larger expense at once. I have a home warranty and if there is anything wrong with the units when they do the tune ups they are clear in letting me know the problem so I can report it to my warranty company. Excellent job!
Description of Work: I use this company for my twice a year tunes ups on 2 heat pumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Lee Company
Thank you so much for your review. We are glad to know you are happy with the service provided by our technicians and the convenience of our monthly payment plan...it has become very popular with our customers :) Have a great day! Lee Company

Michael Y.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Overall was very good, we had some retro-fit issues that took some time to work-through. They were very professional with a customer service attitude.
Description of Work: Installed new HVAC.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Lee Company
Thank you for sharing your feedback. While we always aim to deliver the best possible service and experience to our customers this is not always possible. We are very thankful you gave us the chance to work through any issues that came up and certainly appreciate your comments about our company. We really appreciate your business :) Lee Company

Joan F.
04/2014
5.0
water heater repair
  + -1 more
They did a good job and I didn't have a problem with them. Their price was reasonable too.
Description of Work: I have used Lee Company for water heaters.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lee Company
Thank you very much for your review.

Ty W.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service was excellent. We have used them a couple of times in the past. Their price seems to be competitive. They are always very thorough in what they do and very respectful of our home. There are cheaper companies out there.
Description of Work: We use Lee Company for yearly maintenance for heating and a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lee Company
Thank you so much for your review and for allowing us to do these projects for you. We hope to continue being your home service provider of choice in the future.

barbara D.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
Overpriced did not use this provider.
Description of Work: Did not choose this provider

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,200

Response from Lee Company
Thank you very much for giving us the opportunity to quote your project. WE are sorry to hear that you decided not to have the project be done by our team. Lee Company

Contact information

4057 Rural Plains Cir, Franklin, TN 37064

https://www.leecompany.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
9255
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
10/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Lighting,
Water Heaters,
Ceiling Fans,
Air Duct Cleaning,
Landscaping - Lighting,
Gas Logs,
Water Filtration and Softening,
Dryer Vent Cleaning,
Natural Gas Lines

FAQ

Lee Company is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Lee Company accepts the following forms of payment: Check
No, Lee Company does not offer free project estimates.
Yes, Lee Company offers eco-friendly accreditations.
Yes, Lee Company offers a 0% senior discount.
Yes, Lee Company offers emergency services.
Yes, Lee Company offers warranties.
Lee Company offers the following services: Residential and commercial heating & cooling, plumbing, electrical, indoor air quality, ventilators, humidifiers, air cleaners and maintenance programs, complete one stop shop for your home including handyman services, security monitoring, windows, roofs, drywall, painting, lawn care, irrigation, cabinetry, granite & flooring.

Contact information

4057 Rural Plains Cir, Franklin, TN 37064

https://www.leecompany.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM