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HOME DEPOT

Carpet Sales and Installation, Appliance Sales and Installation, Handyman Services,

About us

Home Improvement Warehouse.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
9%
3
9%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-25 of 32 reviews

Gary M.
11/2018
1.0
carpet installation
  + -1 more
I requested a quote over a week ago and have not heard from this company yet.
Description of Work: Carpet and vinyl replacement

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Patricia C.
08/2017
5.0
carpet installation, appliance sales
  + 0 more
Everything went fine :).
Description of Work: Washer/Dryer purchase and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bryan W.
09/2016
3.0
appliance sales
  + -1 more
Purchase was good, in store folks have been great to work with but delivery and install (sub contracted) has been very problematic and difficult to schedule.
Description of Work: Purchase and delivery of range, dishwasher and microwave

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$2,000

joanne O.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
OK, but the door they brought it in doesn't work now
Description of Work: installed refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$999

Meredith I.
08/2015
5.0
carpet installation, electrician, plumbing, home improvement stores
  + 2 more
Stopped by Home Depot on 08/14/15 to pick up PVC piping for yard sale on 08/15/15. Planned to hang it from a tree to display clothes on it. Lorne/Associate engaged with my two children (ages 8 and 6) who were looking for a car shopping cart. He led us outside to the cart return and found us one. I asked him about the PVC and he walked me to that isle. He then suggested conduit piping as an alternative stating it was stronger and less expensive. Lorne walked us to that isle, we picked out the pipe, and he asked my children to assist him with measuring and cutting. We had the best customer service at Home Depot and a great yard sale!
Description of Work: Showed me an alternative product that was less expensive and cut the product as requested

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$5

Pamela V.
12/2012
5.0
carpet installation
  + -1 more
The sales people in the carpet department at the Home Depot at 100 Oaks were wonderful. We were working on a tight time frame and Christy went above and beyond to secure the date that we needed for our installation. The installiers arrived right on time and we love the quality of our new carpet.
Description of Work: Replaced carpet in all bedrooms hallway and closets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Bettina E.
07/2012
4.0
water heater repair
  + -1 more
The who experience was smooth and straight forward.
Description of Work: We purchased a water heater from them and they provided a person to install it for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina M.
07/2012
5.0
handyman service, woodworking
  + 0 more
Every time you call you get a different person so make sure you follow up on everything. I think they may have subcontracted the work. The work was great and everything looks beautiful. I do wish it were cheaper and there was a minor delay in the cabinets being made, but they were great!
Description of Work: I purchased my cabinetry from Home Depot and they also installed it for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20,000

Richard B.
06/2012
5.0
hardwood floor, mulch
  + 0 more
I give them an overall A rating and the service was pretty good. They brought it out to the car and stuck in the trunk for us.
Description of Work: I used Home Depot for pine straw. We go get it, bring it back and put it on.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lesley H.
05/2012
5.0
lawn mower repair
  + -1 more
They were very helpful. We would go back to Home Depot in the future.
Description of Work: We purchased a lawn mower and trimmer from Home Depot recently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Larry B.
03/2012
4.0
carpet installation
  + -1 more
It's far from my home. They were fine, and I didn't notice anything that was anything wrong with the store. Most of the people went about their business, so I didn't have much of a response.
Description of Work: I used to go there, but don't anymore.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0

Yes, I recommend this pro

Michael E.
09/2010
5.0
carpet installation, water heater repair
  + 0 more
Home Depot's team came in and carpeted our whole house and did a great job. Sales team was very honest and up front, came out and did a estimate, (third party) came on time and just did a great job. We were very happy with the results
Description of Work: A third party company that Home Depot uses for carpet install called to set up appointment, came to measure, and then scheduled to do install... We did the entire house I think it was about 6 rooms. (part of our house is hardwood)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

shirley C.
01/2010
5.0
handyman service
  + -1 more
I like the Home Depot. They are very nice.
Description of Work: They did some repairs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDI A.
06/2007
5.0
hardwood floor
  + -1 more
We love our wood floors that they installed. They are just beautiful. The work got done on time and with no delays. The workers were nice, friendly, and courteous. I was also happy that they were very careful with what they were doing. We got a very fair price.
Description of Work: Home Depot installed pre-finished oak wood floor in 2 bedrooms in our house, which are each 15' x 15'.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

06/2006
5.0
replacement windows
  + -1 more
Home Depot has a good product and a guarantee. Home Depot is a stable company that I can count on. They make everything look good.
Description of Work: Home Depot installed eight windows in my home. They did a nice job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

06/2006
1.0
countertops
  + -1 more
Home Depot did a terrible job. They cut the countertops wrong and were extremely messy. I had to hire another company to redo the job. I would never use them again.
Description of Work: Home Depot installed the counters in our bathroom.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$6,000

NANCY K.
06/2006
3.0
doors
  + -1 more
I felt that Home Depot was reliable as well as dependable. The only thing was I felt the service men were rushed because they didn't explain what they had done before they left and didn't go over anything with me.
Description of Work: Home Depot installed two storm doors and framed them as well.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$94

06/2006
3.0
roofing
  + -1 more
They did an okay job, however the subcontractor threw some shingles around and broke some of my belongings. He was very apologetic and fixed everything. Since they fixed everything, did a good job, and picked up after themselves, I would hire them again.
Description of Work: Home Depots put new shingles on our roof.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

06/2006
4.0
replacement windows
  + -1 more
I was very satisfied with the workmanship. The windows were all great quality. Home Depot is excellent to work with.
Description of Work: I needed two storm doors replaced. I had 14 windows to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,000

06/2006
5.0
remodeling
  + -1 more
We were very pleased with what Home Depot did with the renovation. We had some really bad installers do a very poor job on our attic. Home Depot came over to finish the job. Very timely and great work.
Description of Work: I had another company do my remodeling that really did a poor job. Home Depot came out to finish the job for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

PARNA S.
06/2006
5.0
carpet installation
  + -1 more
I was very pleased with the work that Home Depot did. It was very professional and of high quality. I would definitely hire them for any future jobs.
Description of Work: Home Depot laid the carpet in one of our bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
5.0
carpet installation
  + -1 more
I was very impressed with the contractors Home Depot sent to install our carpeting. They came promptly at 9 a.m. and cleaned the flooring, laid the carpet, and as a bonus helped us move our furniture inside - all by 3 p.m.! They did a fantastic job.
Description of Work: Home Depot installed carpeting throughout our entire house. There was a total of approximately 1600 square feet of carpeting put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

PETER S.
06/2006
5.0
replacement windows, woodworking
  + 0 more
Home Depot did a great job. All 12 windows were installed beautifully. I was also impressed with how well they cleaned up after themselves.
Description of Work: Home Depot installed 12 new windows. The trim work was also included.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

06/2006
5.0
water heater repair
  + -1 more
Home Depot replaced a hot water heater. The did a fine job. I was not happy about the price. I would use them again in the future.
Description of Work: Our hot water heater quit. Home Depot sold us a new heater and installed it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
1.0
roofing
  + -1 more
I had to watch this company very carefully. We had to make him do the work right. He finally did the job right. He was on time. I would not recommend him for contract work.
Description of Work: I had them put a new roof on our home.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$1,000
    • 1(current)
    • 2

Contact information

224 S ROYAL OAKS BLVD, Franklin, TN 37064

www.homedepot.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
6:00 AM - 9:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Appliance Sales and Installation,
Handyman Services,
Finished Carpentry and Woodworking,
Windows,
Water Heaters,
Hardwood Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Roofing,
Doors,
Kitchen and Bath Remodeling,
General Remodeling

FAQ

HOME DEPOT is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 6:00 AM - 9:00 PM

Tuesday: 6:00 AM - 9:00 PM

Wednesday: 6:00 AM - 9:00 PM

Thursday: 6:00 AM - 9:00 PM

Friday: 6:00 AM - 9:00 PM

Saturday: 6:00 AM - 9:00 PM

HOME DEPOT accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
Yes, HOME DEPOT offers emergency services.
Yes, HOME DEPOT offers warranties.
HOME DEPOT offers the following services: APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

Contact information

224 S ROYAL OAKS BLVD, Franklin, TN 37064

www.homedepot.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
6:00 AM - 9:00 PM