Home Appliance Master, LLC

appliance repair, small appliance repair service

About us

Home Appliance Master, LLC is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. Home Appliance Master, LLC is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you! P.S. We don't do free estimates, but a visit fee is fully credited towards repair price.

Business highlights

11 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.192 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
17%
3
5%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.3
value
3.9
responsiveness
4.1
Showing 26-50 of 92 reviews

Angie S.
01/2021
5.0
Prompt, professional and fair service, will save this site for future needs. Thanks Again,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark P.
09/2020
5.0
Professional- on time and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie W.
09/2020
5.0
I was able to get next day service. The technician that arrived was very polite and respectful and wore a mask the entire time he was there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

tiffany c.
08/2020
5.0
He was very friendly and incredibly fast! From the time I called until the dryer was fixed was less than an hour!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James E.
07/2020
3.0
He was not able to fix the refrigerator ice maker Said he could not get the parts.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

$9,286

Darlene B.
06/2020
0.5
My dishwasher leaked twice while I was not using it and was doing laundry. He had no idea what caused that and kept calling his boss and speaking in Russian.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


William S.
06/2020
4.5
They were very honest about the issue which was not repairable. I would use them again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sherry G.
05/2020
4.5
Absolutely wonderful service,I will use this service again. Thanks

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Ceagus C.
03/2020
5.0
Came in a timely manner and got my dryer working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Helen H.
03/2020
1.5
They failed to tell me until after they were there that they don't take credit cards unless you pay a $50 convenience fee I consider this bad business.

Rating CategoryRating out of 5
quality
3.5
value
0.5
responsiveness
2.5


Kevin R.
01/2020
1.5
I would have given a higher rating if the appliance was fixed. We did have 3 visits over 4 days. Although the oven/microwave couldn't be repaired, we were only charged the initial inspection/assessment fee.

Rating CategoryRating out of 5
quality
1.0
value
4.0
responsiveness
2.0


Lisa M.
12/2019
4.5
Fixed dryer right away. Very professional

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$250

Mark H.
11/2019
4.0
Confusion over schedule time of arrival. A bit of language barrier. However, in today s world not that unusual to encounter.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Kevin W.
11/2019
4.0
Service great, did not get copy of credit card receipt requested twice. However, they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Robin B.
09/2019
4.0
Na

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.0

Yes, I recommend this pro

Saul S.
09/2019
4.0
Got the job done!

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Abigail H.
08/2019
5.0
Great service, fairly priced, tech arrived within appointment window and was able to fix my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

101 Wilshire Dr, Franklin, TN 37064

http://homeappliancemaster.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: Closed

Home Appliance Master, LLC accepts the following forms of payment: CreditCard
No, Home Appliance Master, LLC does not offer free project estimates.
No, Home Appliance Master, LLC does not offer eco-friendly accreditations.
No, Home Appliance Master, LLC does not offer a senior discount.
Yes, Home Appliance Master, LLC offers emergency services.
Yes, Home Appliance Master, LLC offers warranties.

Contact information

101 Wilshire Dr, Franklin, TN 37064

http://homeappliancemaster.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
Closed