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HOLDEN BROTHERS CUSTOM CAB LLC

Marble and Granite, Countertops and Backsplashes, Cabinet Making,

About us

FAMILY OWNED AND OPERATED.

Business highlights

34 years of trusted experience

Services we offer

CUSTOM CABINETS, DESIGN SERVICES, FULL SERVICE REMODEL AND NEW CONSTRUCTION KITCHEN AND BATH IN BOTH RESIDENTIAL AND COMMERCIAL SPACES, FABRICATE AND INSTALL CUSTOM NATURAL STONE AND MAN-MADE QUARTZ COMPOSITE COUNTERTOPS.

Services we don't offer

CABINET REFACING.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 1-13 of 13 reviews

Adam W.
03/2017
5.0
plumbing, marble & granite, home remodeling
  + 1 more
They did an awesome job. Very Prompt, professional, clean and consultative.
Description of Work: Countertop and sink install for guest bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Sandra L.
09/2015
5.0
marble & granite
  + -1 more
The work was high quality and we were extremely satisfied.
Description of Work: Designed and built custom dining table Repaired and added skirt to two oak table leaves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,300

donald D.
09/2015
5.0
marble & granite
  + -1 more
Did a great job with everything
Description of Work: Custom Granite work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Elise L.
12/2014
5.0
custom cabinets, marble & granite
  + 0 more
We were having a terrible time with our builder and the quality of the cabinets and finish. We wanted an expert, third party opinion on the problems we had noted from someone reputable. They were extremely helpful and squeezed me in immediately since I needed to provide answers to my builder right away. I would definitely use them in the future for cabinet work.
Description of Work: Provided expert opinion on cabinet construction in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jim P.
10/2014
5.0
custom cabinets, woodworking
  + 0 more
.
Description of Work: They built custom cabinets for us but it was in Nov-Dec of 2004.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith K.
05/2014
3.0
marble & granite
  + -1 more
We're thinking we should have paid more attention to an Angie's List entry that we read about this company prior to our hiring them. That review was essentially an A for quality and a D for service etc. Our experience was that there was essentially no effective project management. Everyone we met was very personable and skilled etc,but we NEVER KNEW what was coming next and when we could expect it. We came home from a vacation expecting a finished project only to see junk and boxes lying around...the sink not cleaned up...the granite not polished on the edges,and the faucet leaking.. Every issue was subsequently taken care of but only after my having to call and question, etc. The built in cabinet is gorgeous! They worked very hard to get the correct stain color to match existing cabinets and re-did the drawers three times I think, until I was satisfied. On the downside there was a big chip in the plaster on the edge of the backsplash that was not tended to. Just little things, but just as the review is confusing and contradictory....so was the project. Therefore I would not recommend using this company. I think they are overly busy and trying to do too much. I wish they would get organized because in general they care about putting out a good product.
Description of Work: reconfigured existing counters, Instaled granite counter tops, new sink and faucet,.and backsplash, Designed , built and installed additional cabinet unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$14,000

Stewart V.
02/2013
5.0
countertops, marble & granite
  + 0 more
This was a small job but all went very well
Description of Work: We used them to install quartz countertops to a small kitchen in our family room. They were very professional from start to finish and delivered and installed on time. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Brian H.
02/2013
5.0
countertops, marble & granite
  + 0 more
Excellent job all the way around on replacing my countertop during a real emergency. It was expensive but it was a small job and not really worth their time. Just glad they were willing to do it. No one else would touch it.
Description of Work: I had a real emergency when my sink fell through the bottom of the marble counter top. Not only did this contractor come out the next day, they described what was done wrong and why it fell out. It was due to poor workmanship from the original contractor who had only glued it on. Holden Bros did a much better job and braced it in so that it will not come out again. They sealed it and cleaned up the mess. Excellent job all the way around. They stated that they do other work too like basement refurbishment. I showed them mine that we were wanting done, but when I called back several months later to see if they were interested, the said they were, but when I sent my plan they never called me back or emailed. They could have emailed to say not interested at least.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan G.
09/2012
5.0
custom cabinets, marble & granite
  + 0 more
The people who work for this company do great work. From the designer - who listened to my ideas - and had some of her own, to the guys who made the cabinets. They all were careful to think through the details to ensure a good installation.and their work was superior. The value of custom cabinets versus factory cardboard is well worth the small difference in price. The stone guys were equally as good. They were meticulous in their measurements and installation. The price seemed a little high but when they arrived with the pieces and they fit perfectly it made it all worth it. The repair they did was almost invisble and it looks amazing!
Description of Work: cabinets, countertops, granite repair and sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

David M.
11/2011
5.0
custom cabinets, countertops, marble & granite
  + 1 more
From good to bad to and quot;I'll never let them in the house againand quot;. Initially things went fine. They were friendly and strove to do their best. But the work dragged on and was several months late. When it came time to install, it was obvious that the co-owner who did the measuring must have been dyslexic. Lot's of work was not according to the supplied detailed architectural blueprints and had to be redone - too long, too short, wrong height. I let them slide on some of it. When they installed the kitchen granite, they left abrupty to go to a baseball game, leaving a 1/2and quot; of mud in their wake. The final straw was when I was accused of moving a wall. We Just about came to blows over that one - I hid the knives for their next visit. In the end, the cabinets and bookcases look gorgeous, but are seriously flawed. Many of the shelves were 1/4and quot; too narrow and have collapsed, breaking things. The lazy susan sits c***-eyed, a kitchen shelf was never delivered, and there is a draft where they knocked an hole in the wall behind a cabinet to accommodate the counter-top. Run from these guys!
Description of Work: Custom cabinets, in kitchen, mudroom, laundry, 3 bathrooms. Library bookcases and a big entertainment center. Granite counter tops throughout (through their affiliated stone company.)

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$35,000

DEBBIE S.
07/2007
5.0
countertops
  + -1 more
Very professional installers easy to work with and a strong desire to do a good job.
Description of Work: They installed granite countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ALLYSON W.
10/2006
4.0
countertops, plumbing, woodworking, marble & granite, home remodeling
  + 3 more
Once the owner came out and gave his ideas, things started to run more smoothly. The person that was sent out initially, was not very thorough and did not seem to have much knowledge on how to rework the cabinets. She did, however, do an okay job with the countertops. I was not pleased with the time it took to complete this project. I had my countertops completed a month before the cabinet work began, then I had to remind them that the work was promised to be completed the end of September, which it was not. However, since I was not able to be at home this entire time, when I called them about things that needed to be fixed, they would come out and fix them. I had to pay a 50% deposit up front, but I did not pay the rest until I was satisfied. I would probably use them again, but I hope they become more organized.
Description of Work: I had granite countertops installed along with a sink. I also had a new corner cabinet made and another cabinet reworked in order to create a bar top. The glass fronts on my upper cabinets were replaced with wood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

06/2006
5.0
countertops
  + -1 more
Replaced all the old countertops and installed new ones and put in vanity tops for me as well they did a vary nice job fast working people would hire them for a future job. Holden Brothers did a great job with the vanities. They worked fast, yet produced a nice end result.
Description of Work: Holden Brothers replaced the countertops in our bathrooms with vanity countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    324 CENTURY CT, Franklin, TN 37064


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Countertops and Backsplashes,
    Cabinet Making,
    Kitchen and Bath Remodeling,
    Finished Carpentry and Woodworking,
    Plumbing

    FAQ

    HOLDEN BROTHERS CUSTOM CAB LLC is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    HOLDEN BROTHERS CUSTOM CAB LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, HOLDEN BROTHERS CUSTOM CAB LLC offers free project estimates.
    Yes, HOLDEN BROTHERS CUSTOM CAB LLC offers eco-friendly accreditations.
    No, HOLDEN BROTHERS CUSTOM CAB LLC does not offer a senior discount.
    No, HOLDEN BROTHERS CUSTOM CAB LLC does not offer emergency services.
    No, HOLDEN BROTHERS CUSTOM CAB LLC does not offer warranties.
    HOLDEN BROTHERS CUSTOM CAB LLC offers the following services: CUSTOM CABINETS, DESIGN SERVICES, FULL SERVICE REMODEL AND NEW CONSTRUCTION KITCHEN AND BATH IN BOTH RESIDENTIAL AND COMMERCIAL SPACES, FABRICATE AND INSTALL CUSTOM NATURAL STONE AND MAN-MADE QUARTZ COMPOSITE COUNTERTOPS.
    CABINET REFACING.

    Contact information

    324 CENTURY CT, Franklin, TN 37064


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM