GRASSLAND LAWN CARE INC

Description of Work: I had been using Grassland for several years. I had no problem with the quality of work. However, they always billed me way more than quoted, causing several phone calls to understand the reasons for being over billed by a lot of money. The biggest problem was the inadequate scheduling, it took several calls to actually get them to show up. My final straw was when they left at lunch, and did not return even when knowing how important my time frame was to complete the requested work. If time and price is not an issue for you, they do great work, which is very disappointing to me as i enjoyed them working for me

Description of Work: We had Grassland install an irrigation system on our 1 acre lot. Really nice owner and the employees were also nice. The consistent problem we had with them over the next 3 years was in our continuation of having them spray for weeds, winterize our system and turn it back on in the spring. Every year we had a pipe break/leak at the main station because they installed it above ground and the freezing temps took a toll on the pipes expanding and contracting. Our past systems at other homes were installed beneath the ground. The other problem was their unprofessional billing/accounting system. We never knew when they sprayed - only when we got a bill. Most companies leave a sign or a paper bill in the door, etc. but Grassland would send a bill and it always was way more than what we thought it would be for. The communication between us and the company was not handled professionally. We would explain our frustration and they would continue to never inform us they were coming and again send us a bill without our knowledge of conducting the service. It was strange. I will say that the owner is very nice but his system really needs revamping in our opinion. This year we have changed service providers and they leave a sign in the grass and a bill in the door after spraying as well as send an immediate bill. Much better communication with the new service.

Description of Work: Grassland Lawn Care cuts our grass on a regular basis. We have a 1-acre piece of property. They charge about $50 each time.

Description of Work: Grassland was hired to do a total new yard for us. They removed the old shrubs and planted new ones. They planted trees and flowers and put in an irrigation system. A wonderful lighting system was also added.