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Genesis Glass & Mirror

Glass and Mirrors, Windows, Doors,

About us

Full service glass company. If it can be done in glass, chances are we are the ones to get the job completed!

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Glass. Mirrors. Shower Enclosures. Table Tops. Full Service Commercial Installations & Repairs.

Services we don't offer

Auto Glass Repair or window repair & replacement

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.7
Showing 1-20 of 20 reviews

Stephen H.
12/2017
5.0
glass repair
  + -1 more
Job went according to plan
Description of Work: Replaced window panes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Bill M.
11/2016
5.0
glass repair
  + -1 more
Excellent. Did a great job very professional.
Description of Work: Glass shower doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

ALEXIS P.
09/2016
5.0
glass repair
  + -1 more
I had a great experience with Greg Allison, the GM, and the rest of the staff at Genesis. Gregg came out to do our measurements and was very pleasant and helpful. The install went well but there was a small scratch on one of the glass panels that they initially brought out but they put in an order and had that replaced within a week. We are very happy with our shower doors and they look beautiful. Would recommend this company over other, more well-known companies in the area based on customer service and pricing.
Description of Work: Frameless glass shower enclosure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Will M.
09/2016
5.0
glass repair
  + -1 more
Pieces were cut sooner than originally estimated. All but one fit perfectly. One appeared to be slightly too large. I returned to their shop which they ground down slightly, after which it fit perfectly. Extremely pleased with the service.
Description of Work: Several pieces of glass for a China cabinet and a display case.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamie M.
05/2016
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ben S.
10/2015
3.0
glass repair, replacement windows
  + 0 more
Overall, I would have to rate my experience as a "C" and would prefer a different provider the next time such services are needed. I had a couple broken windows where I had to bring in the windows to have the glass custom measured and ordered. This was in the wintertime and was eager to have this done as quickly as possible since windows were just boarded up in a temporary and basically unsecure fashion. They explained it would take a couple weeks or so due to the normal turnaround time, and I was ok with this given the lack of alternative and need to get the process going. 2 weeks turned into 2 months or so. If I'm not mistaken they might have given me a little break on the price since it took so long. Finally the glass is in and the windows get done, and I show up to pick them up and the caulking around the window glass just looks very bad. Can't imagine some window professional looked at them and thought "there's a job well-done!". So I point it out and they agree it needs to redone. They offer to redo the caulking and deliver them to me for free so I don't have to drive back out there again. The windows show up, but again something is not right with the caulking. So they offer to send a caulking guy over to work on the caulking again. They do this and finally they are done. The weather outside was probably not optimal for caulking (cold and damp, etc), because within a few weeks the caulking starts to sag and come undone on both windows. At this point I'm simply tired of dealing with them so I ended up eventually re-caulking the windows myself. I give them at least a "C" because at least they had a good attitude about taking responsibility for their mistakes and trying to get it right, but that's as high as I can go because the actual window workers themselves didn't seem to have the same high standards for quality.
Description of Work: replaced broken window glass

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$600

Thomas G.
04/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: Seamless glass shower enclosure and a 5foot mirror

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Nina Kay C.
02/2015
5.0
glass repair
  + -1 more
We had a major bath renovation project going on, part of which was the result of a poor fitting old shower door in out master bath. We called Genesis glass and they sent out a representative to measure the door opening and see what needed to be done. We then went to their show room in Franklin and selected the style of glass we wanted, including trim and door handle. An estimate was given that included an adjustment to the shower door opening so that the door would fit properly. There was a bit of miscommunication on the date for the install, but this company was very helpful in getting the door in within our needed time frame. Genesis is a bit pricey, but we feel that what we spent on this door was worth every penny. No more shower door problems, and it looks great too. Both the representative who measured and the one who installed were top notch and very professional. We recommend Genesis without hesitation.
Description of Work: Installed a custom shower door in master bath.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Sherrie G.
02/2015
4.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

JOHN C.
01/2015
5.0
glass repair
  + -1 more
All work went very well. Guys knew what they were doing. Arrived on time and completed the work quickly.
Description of Work: Replaced mirrors in master bath after remodel. Installed mirrors behind wet bar

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David P.
12/2014
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michele R.
07/2014
5.0
doors, glass repair
  + 0 more
unknown
Description of Work: Great experience - love our new interior glass wall and door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Robert F.
07/2014
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Corey M.
07/2014
5.0
glass repair, replacement windows
  + 0 more
He looked at our windows and told me I didn't need to repair or replace them. Then he told me how to do the minor repairs myself. His honesty and advice will make me work with these guys in the future.
Description of Work: Ken went out of his way to come to our house to look at our windows and tell us *not* to do anything, that our windows are fine.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN S.
04/2013
5.0
glass repair
  + -1 more
Great
Description of Work: Genesis Glass installed a shower enclosure in our new construction house. The installation is beautiful. Everyday I'm happy we went with that design and installation. Thank you, Genesis!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Loren W.
03/2013
5.0
glass repair, replacement windows
  + 0 more
Jack arrived and measured and gave me a quote right away. Within two weeks Joe and Tony arrived on schedule with the cut glass. Though Tony dresses unorthodox he was very professional and knew his stuff regarding installing shower glass and windows. I had a semi-frameless installed to save money and still look fairly clean. Lots of measuring and setting plumb for the glass and frames. Skilled miter cuts needed on the frame and drilling into grout. Joe and Tony were a good team and got both projects done. They were wiling to answer questions about what they were doing and about how their process would make the shower last longer and hold up better. Also, Tony didn't have the promotional bottle of H2OFF in his van and said he would stop by and drop it off later after he gets one from the office. Genesis HQ is close in Franklin, so very little delay in service.
Description of Work: Installed shower glass and re-glazed glass on hazy kitchen picture window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Linda P.
03/2013
5.0
glass repair
  + -1 more
They worked within my time frame and did excellent work.
Description of Work: Removed 3 large vanity mirrors and then put back up again. The mirrors needed to be taken down because new countertops were being installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chris B.
12/2012
5.0
glass repair
  + -1 more
Arrived within projected arrival window, completed installation in under 4 hours, all measurements/fittings within specifications except for one relatively minor imperfection.
Description of Work: Installation of new 3/8" glass shower enclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carl T.
08/2012
5.0
glass repair, replacement windows
  + 0 more
I really love his work. He's the best. I can't say enough good things about him.
Description of Work: I use Robert Land from Genesis Glass and Mirror. I design recording studios, so we make our own glass doors. We've done control room windows, and studio doors. In control room designs I also use mirrors, and he designs those as well. He has also fixed problems done by other SP's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

A K.
08/2008
5.0
glass repair
  + -1 more
Genesis installed 2 mirrors in a bathroom renovation - it was a smooth order process, the mirrors were as ordered, installation was timely and all at a great price. Ken's team was very professional from start to finish.As a follow-up, I asked them if they could make a piece of plexiglass to fit in front of my fireplace (to keep my young son's hands out of it) - Greg came out and measured the next day, taking the time to understand my needs even though it was an unusual request.I followed up w/ them a week later since I had not heard back, and my paperwork w/ measurements apparently got lost in a recent move to a new location. They were extremely apologetic and came out to re-measure right away. Greg installed the plexiglass the next day and didn't charge me b/c of the delay/inconvenience. I would definitely use this company again and recommend to any friends. Their quality of work is excellent, everyone is courteous and puts customer service first, and when they dropped the ball they made it right immediately.
Description of Work: 2 mirrors installed in bathroom and plexiglass cover for fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    119 SE Pkwy Ct Ste 270, Franklin, TN 37064

    www.genesisglasstn.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Windows,
    Doors,
    Glass Block

    FAQ

    Genesis Glass & Mirror is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 PM

    Saturday: Closed

    Genesis Glass & Mirror accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Genesis Glass & Mirror does not offer free project estimates.
    No, Genesis Glass & Mirror does not offer eco-friendly accreditations.
    No, Genesis Glass & Mirror does not offer a senior discount.
    Yes, Genesis Glass & Mirror offers emergency services.
    Yes, Genesis Glass & Mirror offers warranties.
    Genesis Glass & Mirror offers the following services: Glass. Mirrors. Shower Enclosures. Table Tops. Full Service Commercial Installations & Repairs.
    Auto Glass Repair or window repair & replacement

    Contact information

    119 SE Pkwy Ct Ste 270, Franklin, TN 37064

    www.genesisglasstn.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed