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FRANKLIN FENCE & DECK

Fencing, Decks and Porches, Landscaping

About us

FAMILY OWNED AND OPERATED. ADDITIONAL ADDRESS: P O BOX 1474 FRANKLIN, TN 37065.

Business highlights

40 years of trusted experience

Services we offer

WOOD, VINYL, ALUMINUM & METAL FENCES. DECKS, ARBORS, ELECTRIC GATES & ROCK COLUMNS. COMMERCIAL WORK AVAILABLE.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.358 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
2%
3
9%
2
7%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.4
punctuality
4.3
Showing 51-58 of 58 reviews

Deborah L H.
04/2014
5.0
fencing
  + -1 more
unknown
Description of Work: I received an estimate for the work to be done.I will go with them because their price was better than all my other estimates. However, they said it would be 3 to 4 weeks before they could get to the job. All the others could do it immediately, but because of the price I decided to go with them. Thanks for finding them for me -- the reviews were helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


PIETER M.
02/2014
5.0
fencing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jeff D.
07/2013
1.0
fencing
  + -1 more
It never went anywhere
Description of Work: The provider never returned my calls

Rating CategoryRating out of 5
responsiveness
1.0


Response from FRANKLIN FENCE & DECK
(member name removed), I see that you did call. It is our policy here at Franklin Fence and Deck to return calls within twenty four hours. We apologize for any inconvenience this may have caused you. Is there anything we can do now to satisfy your needs?

GARY F.
06/2013
1.0
fencing
  + -1 more
It didn't.
Description of Work: Based on the reviews and proximity to our area, I called and left a message that I needed a quote for a residential fence. Finally got a call back the next afternoon advising that they don't serve Nolensville. The Angie's List clearly shows Nolensville included in their service area. Nolensville is actually closer to Franklin than Nashville, Bellevue or Belle Meade. They need to correct their info on Angie's Liist and decide what area they want to serve so future prospective customers don't waste time contacting them.

Rating CategoryRating out of 5
responsiveness
1.0


Caroline W.
03/2013
1.0
fencing
  + -1 more
No one called.
Description of Work: I cannot comment on the quality of service because I never received a call back. I called in late February to request an appointment for Franklin Fence & Deck to check out a deck renovation we want done. The person I spoke with took down my contact info and said she'd have "Mike" call me back. I've been waiting 3 weeks for that call. This job is around $5k-$7k.

Rating CategoryRating out of 5
responsiveness
1.0


Response from FRANKLIN FENCE & DECK
I apologize for not calling Member back about her deck estimate. We try to call everyone back the same day if at all possible. Her message some how got lost between my assistant and myself. Thanks, Mike Costello Owner

Anne B.
02/2012
5.0
fencing
  + -1 more
Perfect in every way,.
Description of Work: They replaced a 35 yr old chain link fence with a very nice looking aluminum fence. Were able to remove the old posts and reset new posts without stressing my questionable old concrete patio. They came when they said, despite horrible weather, finished the job as estimated, and the owner came back the next day to inspect the work. Their workers were outstanding. I will definately recommend them to anyone needing fencing. It is so nice to find such honest, hardworking, fair people to do with which to do business. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

barbara S.
04/2011
5.0
fencing
  + -1 more
Nice job.
Description of Work: Fenced-in back yard with combination 4 rail fench and post and wire.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

CONNIE P.
10/2010
5.0
fencing
  + -1 more
See above
Description of Work: Franklin Fence & Deck installed an aluminum fence (with a wrought iron look) in my yard. I met personally with Mike Costello who provided me with information so I could evaluate different fencing companies. I believe someone on his staff named Joe actually put in the fencing and did everything by hand. It took 3 days to install a fence around the back yard, which was about a 1/4 acre. They were prompt, tidy, responsive and I've had no issues with the fence for the almost 4 years that I had it (date of service is approximate). I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000
    • 1
    • 2
    • 3(current)

Contact information

PO BOX 1474, Franklin, TN 37065

www.franklinfenceanddeck.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fencing,
Decks and Porches,
Landscaping

FAQ

FRANKLIN FENCE & DECK is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

FRANKLIN FENCE & DECK accepts the following forms of payment: Check
Yes, FRANKLIN FENCE & DECK offers free project estimates.
No, FRANKLIN FENCE & DECK does not offer eco-friendly accreditations.
No, FRANKLIN FENCE & DECK does not offer a senior discount.
No, FRANKLIN FENCE & DECK does not offer emergency services.
Yes, FRANKLIN FENCE & DECK offers warranties.
FRANKLIN FENCE & DECK offers the following services: WOOD, VINYL, ALUMINUM & METAL FENCES. DECKS, ARBORS, ELECTRIC GATES & ROCK COLUMNS. COMMERCIAL WORK AVAILABLE.

Contact information

PO BOX 1474, Franklin, TN 37065

www.franklinfenceanddeck.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM