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Five Points Construction LLC

Roofing, Windows, Water & Smoke Damage

About us

Additional email - info@5prc.com.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Roof Replacements, Installation of New Roofs, Replacement Windows

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
0%
3
0%
2
0%
1
36%


Rating CategoryRating out of 5
quality
4.1
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-11 of 11 reviews

Douglas S.
07/2017
1.0
roofing
  + -1 more
I called Five Points for a roof repaired estimate. After explaining what I need they asked me for my name, phone, email, etc and they told me someone will call to make an appointment. Later in the day I received an email from Five Points and they told me they where six week behind and I should call Nathan W. They also mentioned that I should tell Nathan that Five Points referred me. Who is Nathan? - what about References, Licenses, background checks ?????? Is that the point with Angie List!
Description of Work: Identify and repair a roof leak.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bruce M.
11/2016
5.0
roofing
  + -1 more
Very professional in every respect, from the original meeting through installation. Excellent contractor.
Description of Work: Roof replacement on home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence B.
10/2016
1.0
roofing
  + -1 more
Slow/no response from this company
Description of Work: Had a great experience with the initial roof installation 3 years ago. However, their follow-up on a roof leak after the warranty expired has been disappointing. Will not return our calls to schedule an appointment for reviewing the issue and providing an estimate.

Rating CategoryRating out of 5
responsiveness
1.0


Herman G.
09/2016
5.0
roofing
  + -1 more
Doug and his crew were professional from beginning to end! I would highly recommend Five Points Roofing to anyone looking to have a roof repaired or replaced. They are my first call for all my roof needs and the ones I recommend to my friends and family.
Description of Work: Roof Replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Mick R.
06/2016
5.0
roofing
  + -1 more
Everyone was professional, courteous, and punctual. The work is exceptional and the post-work cleanup was thorough. We experienced superior customer service and excellence in pricing and completion of the job.
Description of Work: Installed a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,500

CRAIG M.
10/2015
5.0
roofing
  + -1 more
This was the best contracting experience I've had in 10 years. Matt was a fantastic project manager. I would highly recommend Five Points.
Description of Work: Got insurance money for wind damaged roof and replaced it at no cost to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Mark S.
04/2015
5.0
roofing
  + -1 more
Everything was well organized and they made it very simple for us to get everything processed by the insurance and the mortgage vendor within the time scheduled.
Description of Work: I used Five Points Construction to put on a new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Keith S.
08/2013
1.0
roofing
  + -1 more
They became very rude and demanding when the balance for the work was due...unfortunately the work was sub standard, with a disorganized crew...I paid them the balance with the understanding that they would fix the problems caused by the negligence of the installation crew....they didn't..the roof has continued to fall apart.....the ridge tops are coming undone....and it looks like crap....I have had two roofing inspectors look at the work and evaluate the damages....once I have all the figures I will file a complaint with the state and hand it off to my attorney....beware
Description of Work: They were to install a customized metal roof....

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30,545

janet S.
05/2013
1.0
roofing
  + -1 more
Installed metal roof on our new farm house in 2011. When problems were pointed out (we will now have to replace entire roof after after 3 roofing inspections) they were very defensive and slow to respond. After numerous calls they did make one attempt to "fix". It was even worse. They did not supervise or follow up on the work that was done the first time or at that time. They were not concerned at all with fact that we were not happy with the work.
Description of Work: Installed metal roof on our new farm house in 2011.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30,000

Mayumi K.
03/2013
5.0
roofing
  + -1 more
Everything went as we were told. No over due, no over cost. Very happy and we would love to work with them in the future again.
Description of Work: We had nothing but wonderful experiences working with them. Jack was very professional and did a wonderful job dealing with insurance company and roofing work was done beautifully and on time. We have new singles,soffit and gutter. Unlike most construction people, even after the job is done, aftercare is absolutely superb. All staff are very nice, polite and job is done before you know it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Marianne R.
12/2012
5.0
roofing
  + -1 more
I can't say enough good things about Five Points. Logan Hughes did a spectacular job working with my insurance company to repair damage from the March 2012 hailstorm. His persistence, knowledge, and negotiation with the adjusters resulted in a settlement significantly greater than the original amount offered to me. For me, it was a completely hassle-free process, as Logan did all of the work negotiating on my behalf. When a settlement was finally reached, work was done exactly on schedule. His crew showed up precisely on time, all workers were clean-cut and polite, and the work area was cleaned up completely at the end of every day. Best of all, the work was done to perfection. These guys take pride in their work, and it shows. I couldn't be happier.
Description of Work: Repaired exterior of house after extensive hail damage - replaced shingle roof, copper dormers, and copper flashing. Repaired copper gutters and replaced gutter guards. Installed new skylight. The job was a tricky one. The house is old (1920s), and the roof extremely steep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

    Contact information

    118 Beasley Dr, Franklin, TN 37064

    5prc.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Windows,
    Water & Smoke Damage

    FAQ

    Five Points Construction LLC is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Five Points Construction LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Five Points Construction LLC offers free project estimates.
    No, Five Points Construction LLC does not offer eco-friendly accreditations.
    No, Five Points Construction LLC does not offer a senior discount.
    Yes, Five Points Construction LLC offers emergency services.
    Yes, Five Points Construction LLC offers warranties.
    Five Points Construction LLC offers the following services: Roof Replacements, Installation of New Roofs, Replacement Windows

    Contact information

    118 Beasley Dr, Franklin, TN 37064

    5prc.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM