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D & D OVERHEAD DOOR SERVICE

Garage Doors, Doors

About us

ADDITIONAL ADDRESS: P.O. BOX 1048, FRANKLIN, TN 37065.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

REPAIR, SERVICE & INSTALL GARAGE DOORS. SECTIONAL, COMPOSITE, POLYCARBONATE, ROLLING STEEL DOORS, ROLLING FIRE DOORS, HIGH SPEED DOORS, TRAFFIC DOORS, COOLER DOORS, FREEZER, SLIDING, BIFOLD, CARRIAGE HOUSE DOORS. WINDOWED GARAGE DOORS. LIFTMASTER OPERATORS. RESIDENTIAL & COMMERCIAL.

Services we don't offer

PEDESTRIAN DOORS.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-23 of 23 reviews

Judith B.
01/2017
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Judith B.
06/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Doug L.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Fixed burned out capacitor in existing opener.....responded to my call within 30 minutes....will definitely use against!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Wayne C.
10/2013
4.0
garage doors
  + -1 more
Technician was professional, competent, fast and friendly. Price range quoted over the phone was $200-$250. Actual charge was $285. Time listed was 2 hours, but it took him less than that. There were no complications to justify the higher price.
Description of Work: Replaced one broken garage door spring with two new springs.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$285

Peter J.
04/2013
5.0
garage doors
  + -1 more
The technician thought he could fix the unit by replacing the bushing in the unit, but that did not work. He actually did not charge me a penny for the work he had done because the opener was not fixed. I am going to have this company come back out to replace the garage door opener in the future.
Description of Work: They informed me that the garage door opener was destroyed and I needed to purchase a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyle R.
04/2013
5.0
garage doors
  + -1 more
D and D Overhead Door Service were good. They were prompt and came out right away. It didn't take them long at all, so they came in and did it at the price that they quoted and in the time that they quoted. It was a quick job, so there really wasn't a lot of negative.
Description of Work: They repaired our garage doors. They repaired the springs and then re-aligned the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael L.
03/2013
5.0
garage doors
  + -1 more
fantastic could have not been better
Description of Work: replace broken spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Cathy D.
10/2012
5.0
garage doors
  + -1 more
Great - showed up on time and was able to fix the problem even though he didn't actually witness the door malfunctioning. I thought the price was reasonable.
Description of Work: We had a malfunctioning garage door that sporadically decided not to close. Of course, we could not get the door to malfunction while the repairman was here. Therefore, he performed a routine service on the garage door opener and it has worked fine ever since. I believe he also serviced the other two garage door openers while he was here - just to be on the safe side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Larry M.
06/2012
5.0
garage doors
  + -1 more
I have always used them and the guy who comes out is excellent
Description of Work: I used D & D Overhead Door Service to double insulate the door. They took the inside framing out, they re-wrapped it, put a new glide, and new spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Danielle G.
05/2012
5.0
garage doors
  + -1 more
We did not have any problem with them; they came, did a good job and left. I did not really compare their prices.
Description of Work: We used D & D Overhead Door Service. One of our garage door quit working so they installed the device that lifts it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lanny W.
04/2012
5.0
garage doors
  + -1 more
They came out and did that. They got about three jobs out of that. They were great. They were professional. They did what they said and the pricing was great. I certainly would use them again.
Description of Work: I used D & D Overhead Door Service. I called them to get a third remote control. Then I had them come back out and adjust my door and then I had them insulate the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle G.
11/2011
5.0
garage doors
  + -1 more
Garage door wasn't working. Called and they came out same day and replaced door. Lightening fast service. No problems since. Suggested I replace entire mechanism which always feels to me like an upsale, but I guess they were right. I would use them again because of outstanding customer service and response times.
Description of Work: Replaced garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Naomi K.
08/2011
5.0
garage doors
  + -1 more
The technician arrived within an hour of my phone call. Unfortunately, he didn't have the correct remote in his inventory, but he did a maintenance check on our motors/chains while he was here. They ordered the remote the same day, followed up with a phone call and scheduled another appointment right away. The tech showed up promptly and installed it quickly and gave me thorough instructions. I am really happy with the outcome and would definitely call them again. Everyone I spoke to was very nice and professional.
Description of Work: I wanted a mounted wireless remote installed for our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jared B.
07/2011
5.0
garage doors
  + -1 more
Everything went smoothly. Could not ask for better service.
Description of Work: Wednesday night as the garage door was closing, we heard a loud bang out in the garage. Both tension springs broke on our garage door. I went on Angie's List and found D & D Overhead Door Service. I'm glad I did. I called them first thing Thursday morning at 7:45 AM and they were at my house in Murfreesboro in 45 minutes. It only took about 30 minutes to fix our door and he adjusted the door so it's quieter. Overall, great experinece and about what I thought it was going to cost. Thanks D & D Overhead Door Service, would defintely use you again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Douglas M.
06/2011
5.0
garage doors
  + -1 more
Repaired them in a couple of hours, and also lubricated both doors.
Description of Work: Replaced 2 garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Bobbie S.
06/2011
5.0
garage doors
  + -1 more
They arrived in a very short period of time, I told them I was sure the springs needed replacing and what my concerns were on the operation of the door. They inspected the door and all moving parts and replaced the parts with new. They told us the original springs on the door were the wrong ones, that it needed heavier duty springs -- obviously they were right because the door now operates very quietly as it should have when originally installed (our contractor installed the door(s) when house was built). They inspected both garage doors and did any maintenance that was required. The garage doors now work they way they were designed to originally. The price was less than what I had thought it would be and was quite pleased on the amount charged. They were very professional and courteous. I highly recommend this company and would defintely use them again if the need arose.
Description of Work: Replaced garage door springs that were extremely worn, cables and pulleys; greased the door hinges, performed maintenance on both doors and inspected for any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

NANCY R.
01/2011
5.0
garage doors
  + -1 more
Very professional and explained everything as they went. Very reasonable price for what we go and they left the garage smelling fresh.
Description of Work: We called because our garage door wouldn't go down. They tried several fixes and finally said we needed a new opener. They came back the next day to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Mary S.
10/2010
5.0
garage doors
  + -1 more
They were excellent. I paid them $75 for the minor repair. They were very prompt in coming out. They were good. They were easy to deal with. They were honest and not very expensive. They were very good. They don’t repair things that aren’t broken. I would call them again if there was any problem.
Description of Work: I used D & D Overhead Door Service, a year ago. They repaired the garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lane W.
06/2010
5.0
garage doors
  + -1 more
I thought they did a great job and we will (and have) used them again.
Description of Work: Garage doors had been removed from opener. Bottom panels were crushed. They hooked up the doors to the opener and uncrushed the panels -- saved me from having to replace the bottom panels. Oiled the tracks as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rivka E.
10/2009
5.0
garage doors
  + -1 more
They did a good job and my experience with them was good. They were very professional and their responsiveness was excellent - they were here within an hour of when I called. It ended up being a little more expensive than I had expected, and I don’t know if that’s because they didn’t include tax in their estimate. I still think that the price was fair but it was slightly more than I had expected it to be.
Description of Work: We used D & D Overhead Door Service to install two new springs because the spring in the garage door had broken. They also greased it so that it wouldn’t make a lot of noise.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSIE H.
12/2007
5.0
garage doors
  + -1 more
The D and D employee graciously spent time answering my questions regarding routine maintenance. I was very pleased with their service and professionalism. My garage door has never sounded so quite.
Description of Work: D and D replaced a broken spring (double garage), photo eye and bottom weather seal at a competitive price. In addition they lubricated all components of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$322

DEBRA G.
07/2007
5.0
garage doors
  + -1 more
D and D came the next day after we called, and were scheduled to come first thing. The owner called to say that they had a customer whose car was stuck in her garage and she needed to get to work, and to indicate they would like to give priority to that call, indicating that it would make them about an hour later arriving at our house. We indicated that that was fine with us (if it had been my car stuck in the garage when I needed it, I would have wanted them give priority to my call too!) They did arrive in about an hour and did the work in less than an hour. The owner will call back in a few days to give us a price on a panel that has needed to be replaced on our other garage door for a long time.
Description of Work: Our garage door broke and ran off the track. It was hanging in mid air at an angle and appeared to be damaged possibly to the point of needing to be replaced. D & D (worker was Jim) repaired it and straightened out the places that appeared to have been bent. It looks as if nothing ever happened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MELISSA H.
06/2007
5.0
garage doors
  + -1 more
This company gets high marks in all categories. They came on time, were professional, courteous, and they did excellent work for us. The price was very reasonable.
Description of Work: They replaced the opener on our garage and added an opener to our barn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    108 REYNOLDS DR, Franklin, TN 37064

    www.ddoverheaddoorservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    D & D OVERHEAD DOOR SERVICE is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Saturday: Closed

    D & D OVERHEAD DOOR SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, D & D OVERHEAD DOOR SERVICE offers free project estimates.
    No, D & D OVERHEAD DOOR SERVICE does not offer eco-friendly accreditations.
    No, D & D OVERHEAD DOOR SERVICE does not offer a senior discount.
    Yes, D & D OVERHEAD DOOR SERVICE offers emergency services.
    No, D & D OVERHEAD DOOR SERVICE does not offer warranties.
    D & D OVERHEAD DOOR SERVICE offers the following services: REPAIR, SERVICE & INSTALL GARAGE DOORS. SECTIONAL, COMPOSITE, POLYCARBONATE, ROLLING STEEL DOORS, ROLLING FIRE DOORS, HIGH SPEED DOORS, TRAFFIC DOORS, COOLER DOORS, FREEZER, SLIDING, BIFOLD, CARRIAGE HOUSE DOORS. WINDOWED GARAGE DOORS. LIFTMASTER OPERATORS. RESIDENTIAL & COMMERCIAL.
    PEDESTRIAN DOORS.

    Contact information

    108 REYNOLDS DR, Franklin, TN 37064

    www.ddoverheaddoorservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed