T & L Roofing

My parents used what they thought was a “reputable” company to put their new roof on in 2012. Fast forward, my mother recently had to file an insurance claim due to some major water leaks in the ceiling. (Catching water in buckets) Insurance told my mother that this roof was put on INCORRECTLY and insurance would not be able to cover a new roof. My mother had a second company come out to look at the roof and was also told it was put on incorrectly. My mother had someone from T & L Roofing to come take a look at the roof. T & L admitted most of the roof was put on wrong from the get go by their workers. My mother was told on the phone by one of the owners that it is a “bad financial time of year”. My mother has tried to compromise on resolutions with her. T & L was only offering $500 toward the cost of an entire new roof which is a total cost of approximately ~$14,700. That’s not even 4% of what their mistake is going to cost my mother out of her own pocket! The T & L Roofing’s Mission on their Facebook page reads: “To do the job using quality materials with quality workmanship. Quality lives on after the price is gone.” They say quality is a part of their mission, but this quality did not exist on my mothers roof. While I understand workmanship does expire on a roof after so many years, this was wrong from day one. It didn’t happen over years of wear and tear. This company installed this roof incorrectly. For a company to admit they did a customer wrong but not go the extra mile to make it right is not a company I would ever recommend someone to use!

Teresa, the owner, was thorough in the price quotation explanation and details of the project. The workmanship and craftsmanship executed by the very professional crew was exemplary. Timely, neat, and very courteous. I could not have asked for anything more. HIGH recommendation!

It looks amazing. Excellent roofing job

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