Pols Heating and Cooling LLC

Heating and Air Conditioning, Plumbing, Insulation

About us

At Pol's Heating and Cooling, we are committed to quality, professional and high standard repairs/replacements. We service all makes and models, with affordable pricing with financing available. We provide free estimates and 24 hour emergency services. Our priority is to provide our greater community with fair, honest and superior comfort. We are rated A+ with the Better Business Bureau. We do work for both residential and commercial. We are licensed EPA Universal, Trane Certified, Green HVAC Certified, Indoor Quality Air certified and Preventative Maintenance Certified. As well as bonded and insured. We also offer installation of whole-house air purifier systems as well as Insulation. We look forward to hearing from you and helping with your comfort needs.

Business highlights

Emergency Services Offered

Services we offer

New Installations/replacements Ductwork repairs/replacements Maintenance Repairs on all makes and models Thermostat replacements Free estimates Warranties Financing 24 hour emergency service Residential Commercial Insulation Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10% off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-9 of 9 reviews

Robert J.
03/2023
5.0
heating & air conditioning/hvac
  + -1 more
I found Pol’s Heating and Cooling quite by accident. I was trying to contact my usual HVAC company, but they hadn’t returned my calls in several days. I eventually called the original salesman for my Trane units. Found out he had moved to a new company: Pol’s. We talked for a while. He suggested I try Pols for my problem. Nathan, one of Pol’s techs, arrived and did a great job for me. Knowledgeable. Courteous. Efficient. Thorough. Great communicator. I learned more about my HVAC system in the hour he was here than I had in years from my original supplier. Nathan even identified a roof leak I’d been trying to locate for months. The price for the work was reasonable and I felt sure it was done properly. I’m switching my future HVAC business to Pol’s Heating and Cooling.
Description of Work: Needed to trace a leak. Also needed a check of the system after a rough winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul C.
03/2023
5.0
heating & air conditioning/hvac
  + -1 more
Good pricing, tech's (Jason and Michael and Nathan joined after lunch) were good, Prompt and timely, all old equipment removed and job site left neat and clean. Give them a call!
Description of Work: Replace older system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,998

Ray H.
06/2021
5.0
plumbing
  + -1 more
All work performed by Pol"s was Excellent!!!!!!!!!!!!! the best . From Ray E Haas call me if you think this review is not real 865-766-2771 and ask for ray or Joyce my wife,I will only do business with this company.
Description of Work: Replaced new a/c and heat pump the heat pump was gas and I did not know it had its own pump to pump out the C/02 and was waking up with head aches when Nathan came out and found the pump not working that got rid of the C02 he told me and Saved our lives my wife , brother and my self. I told him to put a new a/c heat pump in because he said it was under sized and the whole unit was failing. He put a brand new Trane Unit in quick and got us heat again with out no Co2, also he put insulation on the copper pipe"s under the house because it HAD NONE""""".Also put insulation under my house because it had none the house was freezing cold until he did that.Also he blew in insulation in the top of my house in three or four different areas what a difference that made the house had NO insulation on the top of house. He and his help did this work with great workmanship because I worked in Maintenance at N.I.H so I know good work when I see it. He also put in a heater in my garage just yesterday because in the winter its like a meat packing cold room backing up to my bed room. Nathen also came by and fixed my toilet with one call he fit he in his Busy time line.If you need someone that's got good prices and GREAT Workmanship call Pol"s only . He is very Honest and cares about his customers. And I have not found a better service man in Knoxville. I ran into ripoffs and poor work. Not with him you will not find a better person with a great deal of knowledge with all systems , heating ,cooling ,plumbing , electrical experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

0bob C.
02/2021
3.0
heating & air conditioning/hvac
  + -1 more
Didn't go. Rep. said I needed a complete new unit. Got a price of $8500. Could note get financing. Got a unit installed for $3500.
Description of Work: Furnace not working
Rating CategoryRating out of 5

Response from Pols Heating and Cooling LLC
[Member Name Removed], thank you for your review. We appreciate all feedback. However, I pulled your file and you were actually quoted thousands of dollars less than what you stated in your review. We have several financing vendors for our customers and unfortunately you were unable to get financed. We are happy to know you have heat now. We apologize that we do not install used equipment. We hope many blessings for you!

Pam C.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
I was very satisfied, he was good and great and I would use him again in the future and his price was reasonable.
Description of Work: He installed an HVAC system and converter box that was compatible with the furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Jerry G.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
It was good. He was quick, he knew what he was doing, he was really nice and definitely I would use him again.
Description of Work: He changed some parts inside of my air conditioning system.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Melani R.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
They were decent, honest and we like them. They were prompt, friendly, knowledgeable and they knew what they're doing.
Description of Work: They gave me an estimate for installation of a new AC.
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

Response from Pols Heating and Cooling LLC
Thank you for taking the time to write a review! Please do not hesitate to call us in the future for your comfort needs.

Kendise C.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
The service was great. They were fast and on time.
Description of Work: They installed a new Heating and Air system.
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,000

Response from Pols Heating and Cooling LLC
Thank you Kendrise for your review ! We truly value our customer’s satisfaction.

Kevin T.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great service. Got my AC running again. Highly recommended.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pols Heating and Cooling LLC
Thank you for your review! We value our customers and their feed back. We look forward to working with you in the future.

    Contact information

    928 Pintail Rd, Farragut, TN 37934

    http://www.polsheatingandcooling.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day


    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    P32aacea7cf019461

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Insulation

    FAQ

    Pols Heating and Cooling LLC is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Pols Heating and Cooling LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Pols Heating and Cooling LLC offers free project estimates.
    Yes, Pols Heating and Cooling LLC offers eco-friendly accreditations.
    No, Pols Heating and Cooling LLC does not offer a senior discount.
    Yes, Pols Heating and Cooling LLC offers emergency services.
    Yes, Pols Heating and Cooling LLC offers warranties.
    Pols Heating and Cooling LLC offers the following services: New Installations/replacements Ductwork repairs/replacements Maintenance Repairs on all makes and models Thermostat replacements Free estimates Warranties Financing 24 hour emergency service Residential Commercial Insulation Installation

    Contact information

    928 Pintail Rd, Farragut, TN 37934

    http://www.polsheatingandcooling.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day