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Bennetts Moving Services

Moving Companies, Piano Movers

About us

Quality service at an affordable price

Business highlights

15 years of trusted experience

Services we offer

Full service and labor only moving help including Packing, Loading, unloading,rental truck driving. Local and long distance moving services. Residential and commercial services available

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.4
value
3.3
professionalism
3.4
responsiveness
3.4
punctuality
3.6
Showing 1-10 of 10 reviews

Brandy W.
10/2024
1.0
moving companies
  + -1 more
Please read and believe the bad reviews. This company not only destroyed and damaged my furniture but also stole from me. They never reported to me any of the damage they did. During the first day I walked into my garage to find my book shelf in pieces and as I’ve started putting furniture together since they didn’t I’ve found more damage. I had a large toolbox filled with tools and my personal $200 moving dolly not make from previous home to the new one with no explanation other than the truck was empty when it returned to the business. The owners will not apologize or take any accountability for anything that happened and have continued to blame me as they do for anyone who leaves a bad review. I had called prior to my move to see if I needed to reschedule because I wasn’t completely packed and was told not to worry about it they would help pack and get me moved on time. The movers get there and pretty much say we’re going to throw things in boxes and we’re not responsible for whatever breaks. I made multiple trips to buy boxes and had 5 family members there helping pack boxes and also pack stuff into there cars to help move loose belongings. The movers kept packing things I had already said I was not packing or taking (one box had their packing tape, empty drinking bottles and bubble wrap in it) because someone was coming to haul away trash and anything left behind. So not only did this fill up the truck but now I will have to make multiple trips to the dump to throw away stuff I never intended on bringing and with a room full of stuff not packed they informed me their trucks were full and I would have to figure out a way to move the rest. They did eventually cram everything on the trucks but so much time and space was wasted on stuff that was suppose to be left behind. I now have to replace nearly a thousand dollars worth of tools, take time out of my schedule to file police reports and possibly get a lawyer to deal with these people after I paid them over $4200 to make an already stressful move even more stressful.
Description of Work: Moving from TN to NC

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,200

Lon A.
10/2022
1.0
moving companies
  + -1 more
I was quoted $300/hr for the first two hours, and, then $115/hr for THREE MEN. I can not say enough about how kind the TWO guys that they sent were, however, the third man never showed. after I questioned it when ready to pay, they decreased it from $115/hr to $90/hr. They left the $300/hr for the first 2 hours as is. My daughter's boxsprings were absolutely ruined from I am guessing the bearings from the bed. The two guys worked their butts off, and again, were very kind, and should not have been put in this situation. they were at my new house until midnight, and of course, didnt even have time to bring the boxes in and put them in the appropriate rooms. With a 3rd person, it would have taken a THIRD of the time. After speaking with Nicole who quoted me the 3 people and the rates to begin with told me that the price would still stand.She said a 3rd person would not make a difference in the time. They didnt leave my new house til pushing midnight. again, NOTHING but positive things towards the two movers, but I will NEVER USE BENNETT'S AGAIN! They dont stand by what they quote, OR take any responsibility for any damage.
Description of Work: moving from one house to another

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$1,525

Response from Bennetts Moving Services
We are truly sorry you feel that [Member Information Removed]. We actually never spoke with you. The move was booked by your sister. We didn't quote any set hours, because without seeing your particular home we have no idea how long it will take, and we NEVER quote hours on over the phone reservations. We were short a man on the day of your move, and we did adjust your rate down from our published 3-man rate down to the published 2-man rate. We only charged for the actual time worked. With as happy as you were with the crew it is unfortunate; you have chosen to go on every site possible and review us negatively.

Tom F.
07/2017
1.0
moving companies
  + -1 more
We had many issues with Bennett's. Broken furniture was the major issue (which they tried to hide from us). I hired them for 8 hours, too bad they took a 5-10 minute smoke break every hour. Did not use all of the moving pads provided, so scuffs on a lot of furniture. Damaged our walls, front door, and banister. When Bennett's was contacted about the damage (which they knew about, but were also trying to hide from us) they said they would file an insurance claim. Called to check on the claim and they never filed one. Told us to go through the service we hired them through (thanks for wasting two weeks of our time!). So a terrible moving day, and we even bought them lunch (which they ate on the clock).
Description of Work: Moving 3 bedroom house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Scott R.
05/2017
5.0
moving companies
  + -1 more
Went very well.
Description of Work: Moving house contents into storage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$685

Stephen A.
02/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Provided moving service from one local apartment to another for our daughter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Steve & Cynthia B.
06/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Very professional and we would get them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Georgette M F.
05/2015
5.0
moving companies
  + -1 more
They arrived right on time and did a great job! I had a 3 man crew, and they were extremely careful. I couldn't have been happier, and I would definitely use them again and recommend them to anyone.
Description of Work: Moved

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eleanor L.
03/2015
5.0
moving companies
  + -1 more
We booked Bennett's through U-Haul to unload our moving truck. They showed up on time and unloaded all of our heavy furniture quickly and professionally. It was the coldest day of the year and we were all freezing, but they never complained and worked continually to get the job done. My four year old daughter had to stop the movers and tell them about each piece of furniture going into her room, and they treated her very well. We tried to keep her out of the way, but she was a little out of control from the long move. Both of the movers were patient and kind to her. The men were gentle with our furniture and did not damage anything. There pricing was very reasonable, and I like using local businesses when possible. I am writing this review now because I am getting ready to hire them again and noticed that I forgot to review them when we moved here six months ago.
Description of Work: The movers unloaded a truck full of furniture at our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Georgette M F.
03/2015
5.0
moving companies
  + -1 more
I spoke with James, the owner. He was very courteous and prompt in returning my call. When I arrived it had snowed so we had to change the unloading date to the next day and he was very helpful with this adjustment. The two person crew arrived on time, unloaded the truck and placed everything where I wanted it, and they helped me place some side saddles on stands. I would highly recommend them. They were very flexible with the rescheduling due to snow. I will use them again. Their price was very reasonable.
Description of Work: They helped me with a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven H.
06/2013
1.0
moving companies
  + -1 more
There was more things in the other storage building that had to be moved, so when they finished moving things from the 5X5 building, the MOVERS called HireAHelper.com TO RELEASE my funds, before they were even done moving, and made me provide the release code, and told HireAHelper.com to add 3 additional hours to the time, too. Again, they were holding my truck rental keys as ransom, in addition to the car that was attached at this time to the truck. They MADE me release too much money to them. They promised they would pack me in 1 day $400 only 4 hrs.. Instead, this move ended costing $1,500 in 4 days, PLUS all the damaged items?only SOME of the photos are included in this complaint. I carried 4,500 pounds of furniture and items, so I HOPE they are at least insured for 60 cents per pound which is the minimum liability for their damages. (I later learned this company is NOT even insured). I felt so threatened by these movers they not only damaged my items, and overcharged me, but the sexual conduct was the worse. They just threw my items into the truck, and pictures of the mirror to my dresser where the glass shelves were missing, and broken glass to the pictures and frames to my wall picture decorations they destroyed. They chipped most of the wooden furniture, and ruined most of my electronics. They also stole my $200 webcam and accessories, and I cannot locate them, either. After unpacking my boxes, I realized these two THIEVES stole from me. They removed all the items I PERSONALLY PACKED, and replaced them with garbage, and left some empty boxes. They stole many electronics items, computers, laptops, MY PASSPORT, my Student ID, my credit reports, stolen credit cards, office equipment, over 22 pet cages, 20 Aquariums, business supplies, collector's video games, Disney Movies, Various other movies, Strategy Guides, GPS, Cell Phones, School Books, Birth Certificates, IPod Touch and accessories, HP Computer, ASUS Laptop, Webcam, Word Processor, DVD Player, and accessories, many music CD's,All-In-One Printer/Scanner/Fax/Copier, Nintendo 3DS, most of my clothes were stolen and so were the storage dressers they were originally packed in by me.They stole 6 lantern lights, and told me they packed them in the truck, they were also stolen. Crooks. Also, reported to police and Better Business Bureau. They promised they would pack me in ONE day and only 6 hours, and ONLY charge me $400 for the entire job, but they took 20 hours and 3 days because they UNPACKED ALL my valuables and repacked them with either garbage, or left them empty, and I was being touched inappropriately by Ricky and forced to be kissed by him, he is SO gross. They both smoked the whole time, and knew I had allergies and asthma, and they did NOT even dress appropriately they had tattoos ALL OVER them. When I called the police, their company deliberately kept calling my cell phone, and distracted me from being able to talk to the police officers to report their crimes. I FINALLY was able to report them to the police AND reported them to the better business bureau. Please, DO NOT TRUST these CROOKS. If you wish to see some photos and another BAD review for this company visit here: This listing was removed from company because there was photos of the things THIS COMPANY damaged and photos of the truck only half full with damaged merchandise due to this company's THEFT. Also, there was a review by surferjoe1 warning others to beware of this company, and it was another bad review. [Hyperlink removed] Also, here: [Hyperlink removed] And Here [Hyperlink removed] And their website claims this company accepts Credit Cards, and it does NOT. And they do NOT even provide Insurance for their customers or their workers. They claim to provide dollies, and other moving supplies, and do NOT; they made me buy these items while they stole them after, and did NOT even use any of the supplies I DID provide to USE, not to STEAL. Yes, report made with police department, and better business bureau. THEY ARE NOT EVEN LISTED THERE, they ARE SO BAD. Only complaints against them are. UPDATE: I have been a member of Angie's List for over three years, and that is how long this review has been on Angie's List. I never worked for Bennett's Movers, a company with multiple business names and multiple addresses and multiple phone numbers. I never competed with this company, either. I have submitted the receipts of dis-service from this company as proof I was a real customer of theirs, that has only negative comments for this company, that has a restraining order against them, for continuing to stalk, and harass me, and commit ID Theft against me, using the multiple documents this family-owned-thieves stole from me, including birth certificates from myself and many family members of mine, as well as driver's licenses, social security cards, the keys to my 2 cars, cell phones, with friends and relative's contact information, which they also have stalked, too. When a freeze is placed on my credit report, they call right behind me, and un-freeze the reports. They stole thousands of dollars from me by opening up multiple credit cards in my name, and maxing them out, the next day. They stole passports, student id's, baptismal records, college transcripts, honors awards of mine from college, diplomas with 4.1 GPA, and various items of mine being used to destroy not only my life, but my family and friend's lives, too. The worst part was the sexual misconduct from Ricky Bennett, and Wes Smith. This company also has a restraining order not to contact me, and they are always violating this by their unwanted contact with me and my relatives, as well as their continued use of my documents, fraudulently. There are many police documents against this company and their many addresses and phone numbers they use to malpractice their business unethically. The restraining order was signed by a judge, and I am always renewing it, although it does not protect me from all their associates involved in ID Theft, stalking, harassing, and now even following my reviews on Angie's List in their attempts to locate me. This company even opened a life insurance policy on my close relative, and named me as the beneficiary. I know this, because the life insurance company ran an inquiry against my credit report, and my relatives, to open this life insurance policy. Yes, I notified the police and this is why there is still a restraining order against these thieves. It has been over 3 years, and the company is still stalking me, ruining my credit reports, unfreezing them right behind me, committing cyber-crimes against me, and reaching out to contact me even on Angie's List even with a restraining order against them. Until this company is banned from Angie's List, please do not be another victim of Bennett's Moving Services and there are many names and addresses they go by. Also, the review above mine, the one with all A's, their other 3 reviews cannot be verified, as the companies do not even exist. This was a FAKE account opened to bury my honest review of all the F's they deserve. If I could give them an F-minus, I would. The minus makes my review more accurate. There are many other companies, make sure they are licensed, insured, and bonded. This company does not even accept credit cards, as they falsely advertise. Also, in Greeneville, Tennessee, the locally owned and operated U-Haul Agency is related to Bennett's Moving Company, and hires Bennett's Moving Company, too. Please, do not make the mistake of hiring any movers through them, because bad service is what you will also get, and they will stalk you, steal from you, commit ID Theft against you, and your family and friends, too. It will never end until all the people in this crime ring of thugs is placed in federal prison for all their crimes against whomever hires them to HELP move, not hurt their customers, as they unethically have done. I hope you read this honest review, before this company buries it with all their fake reviews on Angie's List, from their fake customers, that are also part of this giant ring of crimes. I pray every day and night for them to all be arrested for life. These are some of their other addresses: [Address removed] [Address removed] Bennett's Moving Systems: [Address removed] Bennett's Moving and Delivery Company [Address removed] And [Address removed] On their website listed in comments, they remove all negative reviews, and cover them all with A's and fake reviews. At lease, Angie's List will hopefully remove all the fake reviews from Bennett's Moving Company's "friends". To move 860 Square Foot of items, I was only quoted 6 hours, and one day, but it took 3 days for this company, since it took time to sexually assault me, steal from me, unpack all that I packed, commit ID Theft against me, and others, even steal my car keys. So, they charged me over $1500, instead of the quoted $400, plus all the damages, and over $100,000 in theft, including ID Theft, against me, and continue to do more damages, even now, over 3 years later. The company HireAHelper.com that I hired Bennett's Moving Services through charged my credit cards repeatedly for three days, and did not even cover this with any insurance, did not do background checks, did not even check if they were licensed, bonded, or insured. They were not bonded or insured, either. Buyer beware!
Description of Work: Was supposed to pack ALL items into 26 foot rental truck in ONLY 4 hours during only 1 day for $400.00, but stole most my things, and damaged the rest. Took 4 trips to do this. This service was pre-paid through HireAHelper.com This company was booked and pre-paid for through a different agency. They ruined most my items, and STOLE from me others. They moved ONLY SOME of my things from my home…and I had to leave MOST OF MY THINGS behind since there was NOBODY to help me move them. They took only part of the furniture and left some glass shelves to my dresser behind. I am missing many of my items. When we went back to the 5 X 5 storage to get the things left on the first day of moving, one of the movers kept kissing me and made me as well as other inappropriate contact, while the other mover did the work of moving, and this stuff was just all thrown into the truck and broken along with the things from the home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,500

Response from Bennetts Moving Services
This review is false. We have no record of a job done for a customer by this name. It may have been placed by a competitor or former employee. Please see all our true and accurate reviews @ movinghelper.com/bennettsmoving

    Contact information

    334 W. Elk ave, Elizabethton, TN 37643


    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Piano Movers

    FAQ

    Bennetts Moving Services is currently rated 3.4 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Bennetts Moving Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bennetts Moving Services offers free project estimates.
    No, Bennetts Moving Services does not offer eco-friendly accreditations.
    Yes, Bennetts Moving Services offers a 5% senior discount.
    No, Bennetts Moving Services does not offer emergency services.
    No, Bennetts Moving Services does not offer warranties.
    Bennetts Moving Services offers the following services: Full service and labor only moving help including Packing, Loading, unloading,rental truck driving. Local and long distance moving services. Residential and commercial services available
    Ask for details.

    Contact information

    334 W. Elk ave, Elizabethton, TN 37643


    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM