I used them to construct a new high end custom gunite pool which they guaranteed, in writing, would be timely completed ASAP. They came highly recommended from my awesome builder Magnolia Homes. Lots of promises and guarantees on the front end but as soon as the contract is signed and they obtain most of the payment for the new pool construction - all bets are off. They repeatedly disappeared for many days at a time, communication is dismal (unless you contact them - repeatedly), items not completed as contracted, selections not followed, and still waiting for final completion of the project going on 3 months now (despite being told 6-8 weeks). In addition they claimed that one of the many benefits of going with them was that they could immediately contract to do weekly service after construction. Well now they can’t do that either. If I had to do it over again I certainly would have utilized Memphis Pool who not only does high-end custom pools but backs it up with actions as they have been very helpful as I try and clean up the mess created by Hawaiian Pools that appears to never end!
Description of Work: New gunite pool construction
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$90,000
Robert D.
05/2018
5.0
pool cleaners
+ -1 more
Great job. On time. No delays.
Description of Work: Pool resurfacing and replacement of tile and coping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Yehodi S.
10/2016
5.0
swimming pools
+ -1 more
I would use this company again if needed.
Description of Work: They installed our new pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Barbie T.
05/2015
5.0
pool cleaners
+ -1 more
They are the best!!!! We have had our pool for 2 years and we can not say enough good things about this company. Before we chose Hawaiian Pools and Landscape we had five bids from other companies. We did not choose the cheapest but the company we felt the best about. Boy were we right. The pool went in with no problems. Everyone was so nice.. Being as we are new pool owners there have been times that we have had to have some help and Kristie in the service department is the best. If you are looking to put in a pool call them it is worth your time
Description of Work: Opened up our pool for the summer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Richard T.
07/2013
5.0
pool cleaners, swimming pools
+ 0 more
Very professional. They kept us informed every step of the way and showed up when they said they would. Love the pool and we are very pleased.
Description of Work: In ground pool
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$45,000
Tammy M.
07/2012
5.0
pool cleaners, swimming pools
+ 0 more
Overall it was great. We had an inground pool with a sheer decent waterfall installed. Our salesman was great and patient about explaining the options and knowing what we were looking for. Everyone that did any work at our home was very professional and clean. The entire job took a little longer than we expected but the end result was worth it. We did have a couple of hiccups along the way like a bad pump but Hawaiian replaced it right away. They even maintained the pool during the entire process of the installation even on days when there was no work being done--someone was there maintaining the water. We finished pool is spectacular. We are enjoying it very much. I have confidence that they will be there should any unexpected issues arise. They installed a quality pool at a great price.
Description of Work: Hawaiian Pools sold and installed an inground pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$27,000
george B.
01/2012
3.0
pool cleaners
+ -1 more
We chose them because of the pricing.
Description of Work: We have a pool that they refinished for us. They also put new tile around the outside of the pool.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
09/2006
5.0
pool cleaners
+ -1 more
We recommended this company to five other people because of their great service. They are always on time and very precise with the work that they do. I am always pleased with the service and I will continue to recommend them to everyone that needs the service. The employees are friendly and answer all of your questions.
Description of Work: This company built and maintains our pool, but the last thing that they did for us was change the filter out with a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
09/2006
5.0
hardscaping
+ -1 more
This company did a lot of work and the crew was helpful, nice, and courteous. They took their work seriously and the whole design layout was just spectacular. I really enjoyed their services. They were honest people to work with and they did great work.
Description of Work: They built an outdoor cavane. They used Arkansas field stone for the flower beds and they did some brick work around the flower beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
08/2006
5.0
pool cleaners
+ -1 more
Everything went fine with the installation of my swimming pool. I think that everything went much quicker than expected. They had cleaned up everything perfectly and I am really enjoying my swimming pool. I will probably set up some kind of agreement so that they can come out every so often and maintain it for me.
Description of Work: Hawaiian Pools Incorporated installed an 18 x 40 ft in ground swimming pool in my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
07/2006
4.0
pool cleaners
+ -1 more
All around they did a good job. I would use them again.
Description of Work: Installed an L-shaped pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$31,000
Contact information
1280 N. Collierville-Arlington Rd., Eads, TN 38028
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation,
Pavers and Hardscaping,
Landscaping
FAQ
Hawaiian Pools and Landscape is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Hawaiian Pools and Landscape accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Hawaiian Pools and Landscape offers free project estimates.
No, Hawaiian Pools and Landscape does not offer eco-friendly accreditations.
No, Hawaiian Pools and Landscape does not offer a senior discount.
No, Hawaiian Pools and Landscape does not offer emergency services.
No, Hawaiian Pools and Landscape does not offer warranties.
Hawaiian Pools and Landscape offers the following services: Pools, spa & landscaping repair and cleaning, hardscapes include features, arbors, pergolas & retaining walls.
Contact information
1280 N. Collierville-Arlington Rd., Eads, TN 38028