D & B Heating and Cooling went *above and beyond* to help me with my (lack of) air conditioning. My A/C unit went out on a Friday evening. I had reached out to several other companies with repair service requests, but my situation wasn't considered an emergency. Out of desperation and frustration, after several days and a 100-degree July 4th holiday with no A/C, I reached out again for help via this site. D&B responded within 3 hours. They were at my house from 8:00pm thru 9:30pm (yes, in the evening as it got dark) diagnosing and trying to fix the problem, and were back at my house at 8:30am the next morning for the final repairs. My A/C unit had been been hit with lightning. D&B successfully did their best to 'unstick' and refurbish the slightly welded parts, rather than installing new parts or recommending a brand new unit, which of course saved me a lot of expense. I was extremely impressed with D&B's responsiveness and commitment to superb customer service. They are great guys doing honest work. I highly recommend them and will absolutely call them for any future services needed.
Description of Work: Diagnose and repair outdoor central A/C unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbee C.
05/2018
5.0
heating & air conditioning/hvac
+ -1 more
These two were fantastic. All my questions were answered and all of the replacement options were fully explained. After some consideration we decided to upgrade from the basic model. I would definitely recommend this company.
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Service Categories
Heating and Air Conditioning
FAQ
D&B HEATING AND COOLING is currently rated 5 overall out of 5.
No, D&B HEATING AND COOLING does not offer free project estimates.
No, D&B HEATING AND COOLING does not offer eco-friendly accreditations.
No, D&B HEATING AND COOLING does not offer a senior discount.
No, D&B HEATING AND COOLING does not offer emergency services.
No, D&B HEATING AND COOLING does not offer warranties.