Terry Batson Landscaping

I first contact Terry to come out and get an estimate of the work to be done. He showed up and we discussed what I wanted to be done. He said that he would be able to start within 2 days and the job would only take a total of 2 days. Three days later, 2 guys showed up to start the work. One individual went to work ripping up the old grass area while the other started building the planter box out of stone. While I watched the people work, I got the feeling that 1 of them was an illegal immigrant and the other did not have the skills required to conduct the task he was trying to do. The biggest struggle with this company was just getting the people to show up to do the work. Multiple times I was promised by Terry Batson that "the whole crew would be out" to finish the job, which never happened. As I write this on the 14th of April, the job is still not finished, and there was never more than 3 people at my house to work on the job at any time. The work looks really good, it's just not finished and I struggled from start to finish to get them to show up to do the work.

Have had nothing but trouble with irrigation system due to improper installation including used and improper materials. Rain shut-off sensor was never installed as promised. Owner will not return calls and will not return to make needed repairs or adjustments. Contractor never had Irrigation System Inspected as required by city water regulations. Irrigation System Cited by City Water Utility for improper Backflow Prevention Device Installed. Contractor will not replace or correct citation. Replacement by another contractor cost $280.00 Some pipes not installed deep enough and were damaged and had to be replaced by another company at a cost of over $500.00. Lawn not landscaped properly after original installation and developed ruts and valleys where pipes were installed. Bushes supplied and planted at addition cost died. Would never use this contractor for any type of work.